Unified Communications and Collaboration (UCC)
Unified communications and collaboration (UCC) is an integrated solution designed to ensure that all enterprise communication technologies work together and allow real-time collaboration. UCC virtually and seamlessly connects various tools into a single interface, including such technologies as Voice over IP (VoIP), instant messaging (chat), email, file sharing, conferencing (audio, video, web), etc.
What Small and Midsize Businesses Need to Know About Unified Communications and Collaboration (UCC)
UCC helps users communicate and collaborate with employees, remote workers, partners and clients in virtual and onsite meetings. In the past, enterprise communication and enterprise collaboration were separate technologies offered by different vendors. Today, many companies have helped blur the lines between communication and collaboration markets. For example, Microsoft, maker of the Windows operating system, now offers voice and telephony services. SMBs with remote workers and smaller budgets are likely to benefit from UCC.