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athenaOne
What Is athenaOne?
athenaOne organizes the moment of care, performs administrative and quality services to ensure full payment, and tracks all physician orders so doctors can focus on what they do best. Deliver high quality care. With athenaOne, Doctors benefit from continuous access to the best practices of the nation’s largest clinical network, the most up-to-date and extensive quality rules and industry guidelines, and 24/7 support.
Who Uses athenaOne?
physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, physician assistants
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Reviews of athenaOne
Very easy to pick up and get going.
Pros:
The user interface is very friendly and everything is set up to guide you through easily while entering patient information.
Cons:
Sometimes the add on software like the label printer and document printer would stop working, but that is rare.
Alternatives Considered:
I got my weekends back!
Comments: Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience I have had in many years!
Pros:
Athena saves me so much time in the day to day operations of patient care and office management. So many features have been set up to same time for providers that many of the task are a few clicks! Like prescribing, referrals, encounter plans and faxing directly from the EHR. And so much of the patient check in, appointment reminders, result notification and scheduling is automated which helps as I am one provider practice without staff.
Cons:
I wish there were more areas of customization to allow for more unique practice set ups as my practice is boutique. There are tons of areas where you can customize but some of the patient facing messaging is hard coded and I would like to see those areas gain more options for customization. Additionally, I would like better communication and prioritization transparency about fixing coding bugs that impact Athena's capabilities.
Patient care in your hands
Comments: It has been awesome to manage patients information, appointments and telehealth visits
Pros:
Easy to manage patient information and user friendly for teleheath appointments
Cons:
It does not work properly sometimes (15%) with Safary/IOS users and there seems to be no answer from athena.
strongly prefer other platforms over athenahealth
Pros:
i can see my upcoming appts and send messages to my doctor
Cons:
there seems to always be an issue when i try to log in. It also never lets me do any action in the system as it never works
Athena Review
Comments: Athena one is such an easy site to use from a healthcare standpoint. Scanning in orders is so convenient and everything is easy to sort through.
Pros:
I have used so many different electronic health sites and Athena is by far the most user friendly and hardly ever has tech issues.
Cons:
Sometimes when the site is down there is no communication about it and you have to figure it out on your own.
