---
description: Get detailed information about InfoFlo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: InfoFlo Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo)

# InfoFlo

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> HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
> 
> Verdict: Rated **4.5/5** by 100 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses InfoFlo?

Stop paying for features you don't need, and get a solution built for you\! InfoFlo Nonprofit offers a customized solution for each organization based on their unique needs all at an affordable price.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 100 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: InfoFlo Solutions
- **Location**: Toronto, Canada
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Hungarian, Italian, Russian, Spanish, Turkish
- **Available Countries**: Australia, Canada, Cayman Islands, China, France, Germany, Ireland, Japan, Netherlands, New Zealand, Singapore, Sweden, United Kingdom, United States

## Features

- Activity Dashboard
- Appointment Management
- Auto-Dialer
- Automatic Call Distribution
- Billing & Invoicing
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Tracking Software
- Caller ID
- Campaign Management Software
- Case Management Software
- Case Notes
- Client Management
- Client Portal
- Communication Management
- Contact Database
- Contact Management Software
- Customer History
- Dashboard Software
- Data Import/Export
- Document Management Software
- Donor Management
- Due Date Tracking
- Email Management Software
- Email Marketing Software
- File Transfer
- Forms Management
- Goal Setting/Tracking
- IVR
- Knowledge Base Management
- Lead Management Software
- Membership Management Software
- Project Management Software
- Queue Management
- Recording
- Referral Management
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling Software
- Search/Filter
- Self Service Portal
- Shared Contacts
- Status Tracking
- Task Management Software
- Time Tracking Software
- Virtual Extensions
- VoIP Software
- Workflow Management Software

... and 40 more features

## Integrations (8 total)

- Gmail
- Google Calendar
- Google Contacts
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Lead Management Software](https://www.capterra.co.il/directory/30017/lead-management/software)
- [Legal Case Management Software](https://www.capterra.co.il/directory/20040/legal-case-management/software)
- [Contact Management Software](https://www.capterra.co.il/directory/30016/contact-management/software)

## Alternatives

1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (881 reviews)
2. [Convoso](https://www.capterra.co.il/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.il/software/29589/callcenternow) — 4.8/5 (325 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1786 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4083 reviews)

## Reviews

### "Great Service\!\!\!" — 5.0/5

> **Samantha** | *12 April 2026* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity
> 
> **Cons**: Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs

-----

### "Good value if you prefer a one-time purchase" — 4.0/5

> **Sandy** | *2 July 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: The Outlook integration is what I actually use every day. Having email history sitting right next to a client's notes means I'm not constantly switching between windows trying to remember what we talked about last time. That alone justified it for me. The fact that you can start with a stripped-down version and add things later is also nice.. I didn't feel pressured to buy more than I needed upfront.
> 
> **Cons**: The interface looks like it hasn't been touched in a while. Everything works, but next to something like HubSpot or even some of the free tools, it looks pretty old. A few of the menus took me a bit to figure out, nothing that stopped me from using it, but there were a couple moments where I wasn't sure where something was. You do get used to it. It's more of an annoyance than a dealbreaker, but I'd probably like it more if the UI got some attention.
> 
> Switched to this mainly because I was tired of paying monthly fees for software I wasn't fully using. Been using it for a few months now to keep client info organized and track Outlook emails, and it does what I need without much fuss. Getting started was easier than I expected, I didn't have to watch tutorials or anything, just figured it out as I went.

-----

### "The best software out there" — 5.0/5

> **Verified Reviewer** | *25 March 2026* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: It makes it easy for us to sell our products with ease and keeps us well organized. The ease of invoicing each customer is great
> 
> **Cons**: There is nothing that we don't like about InfoFlo... It is a great product to use to help manage your products\!
> 
> I love InfoFlo and all of its features\! I use this on a daily basis to manage our products. We are completely satisfied with this product and all the features.

-----

### "Pretty solid CRM for the price" — 4.0/5

> **Ruth** | *6 July 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The Outlook integration is the thing I actually use. Someone calls, I pull up the contact, and I can see the email history without digging through my inbox. That alone has probably saved me a decent amount of back-and-forth. The other thing I appreciated is that we didn't have to commit to a full feature set upfront. We started with the basics and added a module a couple months in when we figured out we needed it. That flexibility helped since we weren't sure how much of it we'd actually end up using.
> 
> **Cons**: Interface looks a bit dated. It's functional once you've poked around enough, but if someone new is sitting down with it for the first time, they'll probably spend a few minutes just figuring out where things are. The mobile app is fine for quick lookups or dropping a note, but anything more than that and I'd rather just wait until I'm at my desk. It doesn't feel like it was really built with mobile in mind.
> 
> We've been using InfoFlo at the office for about four months. Mainly for tracking customer info and keeping email threads in one place. I'm on it most days, usually right before a call, just to remind myself what we last talked about with someone.&#10;&#10;Before this, I was juggling Outlook and a spreadsheet, which worked until it didn't. Having it all together has made things a bit less chaotic, honestly.

-----

### "A useful platform with easy-to-use tools" — 4.0/5

> **Colton** | *17 November 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening.
> 
> **Cons**: There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow.
> 
> The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem.

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## Links

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