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What Is abcoa Deal Pack?

Real time accounting Dealer Management Computer software for the used car dealer.
Deal Pack addresses the issues that are critical to the successful operation of your car lot, related finance company, finance company or service and parts operation--handling buy here pay here, retail, external and internal leasing, and wholesale deals. Deal Pack handles fully integrated multiple-branch accounting w/consolidated financials. Credit Reporting, Online Payments, Collection Auto Dialer and much more!!

Who Uses abcoa Deal Pack?

Used Car Dealerships and Subprime Finance Companies, Buy Here Pay Here Operation that may or may not have a Service & Parts Department

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abcoa Deal Pack

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Reviews of abcoa Deal Pack

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
5.0
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
83%
4
16%
3
1%
Sandra
Controller in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Satisfied customer

5.0 3 years ago

Comments: I have been in the auto industry for over 20 years. I have used several different accounting systems and deal pack is one of the best.

Pros:

I like that o am able to navigate easily and produce quick results.

Cons:

I have no complaints about the software.

Advanced Business Computers of America Response

2 years ago

Thank you for your review! We appreciate it!

Irving
Owner in US
Financial Services Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BHPH Operation - our experience

4.0 4 years ago

Comments: Frustrating at times, expensive for small businesses, but at the end of the day (with the help of Customer Support) it gets the job done. I feel the system could eventually get easy and intuitive for someone that is in it using it all the time. As with anything, it has its flaws, but overall it is a good tool to have at your disposal. The DMS programming is built on an older platform, so I feel it could benefit from an upgrade to a more intuitive and easy to use modern programming platform, but of course that could be a very expensive undertaking.

Pros:

Over all the DMS is a good tool to have as it integrates and connects the different sides of our business well. The basic functions as selling, creating a deal, posting, printing, etc. are all fairly linear and easy to follow. Basic reports are also easy to find and generate. Accounting is seamless and tracks accurately.

Cons:

This software is not intuitive, nor is it easy to understand, pick up, follow, or figure out on your own. The accounting portion accurately keeps track of money movements, but it is not as easy to use as other accounting software in the market. Many options and reports are "buried" under different screens, so those you don't use often are easy to forget and hard to find. We often find ourselves contacting customer support to try and figure out how to do, run, or fix mistakes. Kudos to the customer support team for their awesome help, [SENSITIVE CONTENT HIDDEN], etc., are all experts, great communicators and really know how to navigate the system. With out them it would be impossible to figure out.

Advanced Business Computers of America Response

4 years ago

We offer unlimited free training, along with webinars and user conferences; we are available at your convenience to review the features specifically beneficial to your business--just give us a call! Thank you for your review!

Kevin
Owner in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cost versus reward

3.0 6 years ago

Pros:

Has more bells and whistles than you need

Cons:

Cost keeps rising with no real benefit. This is not a very user friendly system and the reports lack a lot

Advanced Business Computers of America Response

4 years ago

We have issued three price increases in nearly 40 years. Deal Pack is updated weekly (at no charge) with new features, and as we strive to include many abilities within Deal Pack at no charge, certain ancillary features do have costs associated with them-for instance, many third-party companies charge fees we must pass along--but you only pay for what you need. Deal Pack Web is now available--it is accessed using Internet browser and provides a modern user interface. Deal Pack has over 500 turn-key reports built into the system. Deal Pack gives you the ability to export your data and build your own reports with as much detail as you wish to include, using Excel. The Deal Pack platform is entirely on the Cloud, which means no IT costs to you. We offer unlimited free training, along with webinars and user conferences; please give us a call to review how Deal Pack can benefit your business!

Doug
CFO in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Long-time Deal Pack Client

4.0 4 years ago

Comments: Deal pack has been our primary software vendor since 2010 and we've used been a customer since 2003. They are a solid vendor to work with for this type of software. They are one of the few vendors in this market that have lasted.

Pros:

It has an integrated general ledger with real time accounting which is highly unusual. The company is committed to improving the software and is updating it continuously. The support is excellent, all of their staff are very pleasant, professional and knowledgeable. It is a very complete package.

Cons:

If you have a lot of users, it is quite expensive. The Service & Parts module could be improved upon, although, they have made numerous enhancements at our request.

Advanced Business Computers of America Response

4 years ago

Thank you for your review!

Ingrid
Credit Manager in US
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent support team/software!

5.0 4 years ago

Comments: Fantastic, the entire staff has been very patient with the conversion process and worked closely with me in making sure everything transferred over smoothly.

Pros:

It is a very user friendly software which is capable of supporting LHPH loan's that we are venturing into, as well as BHPH loan's we currently have.

Cons:

At this point the only con would be having the experience from my end to utilize the software to it's full potential. I can say that the support team is excellent in guiding me through the learning curve.

Advanced Business Computers of America Response

4 years ago

Ingrid, we appreciate you and your team allowing us to earn your business and look forward to a strong partnership!! Thank you!