LigoLab LIS & RCM Laboratory Operating Platform

What Is LigoLab LIS & RCM Laboratory Operating Platform?

LigoLab's customizable platform includes modules for Anatomic Pathology (AP), Clinical Pathology (CP), Molecular Diagnostics (MDx), Revenue Cycle Management (RCM), and Direct-to-Consumer (D2C). All are united on one software infrastructure that connects every department and process, ensuring end-to-end data integrity. The platform gives users the power to capture patient demographics and verify insurance at order entry. This results in streamlined operations and significant revenue growth.

Who Uses LigoLab LIS & RCM Laboratory Operating Platform?

LigoLab LIS & RCM streamlines processes and improves outcomes. The platform features the TestDirectly Direct-to-Consumer Portal that simplifies COVID-19 collection, testing, and reporting workflows.

LigoLab LIS & RCM Laboratory Operating Platform Details

LigoLab LIS & RCM

Founded in 2006

LigoLab LIS & RCM Laboratory Operating Platform videos and images

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LigoLab LIS & RCM Laboratory Operating Platform Details

LigoLab LIS & RCM

Founded in 2006

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Starting price

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US$35.00/year
US$39.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial No
Free Trial No
Free Trial Yes

LigoLab LIS & RCM Laboratory Operating Platform deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Chromebook (Desktop)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

LigoLab LIS & RCM Laboratory Operating Platform Features

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management Software
  • Claims Scrubbing
  • Client Portal
  • Code & Charge Entry
  • Collections Management
  • Compliance Management
  • Compliance Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Document Templates
  • Dunning Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Submission
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Live Chat Software
  • Multi-Location
  • Practice Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Records Management Software
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management Software
  • Scheduling Software
  • Secure Data Storage
  • Self Service Portal
  • Task Scheduling
  • Workflow Management Software

View full list of Medical Billing

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Calibration Management Software
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Customer Database
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Digital Signature Software
  • Document Management Software
  • Document Storage
  • EDI Software
  • EMR/EHR
  • Electronic Signature
  • Fax Management
  • HIPAA Compliant
  • Inventory Management Software
  • Inventory Tracking
  • Lab Instruments Integration
  • Lab Order Management
  • Order Management Software
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Records Management Software
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sample Management
  • Scheduling Software
  • Secure Data Storage
  • Self Service Portal
  • Summary Reports
  • Template Management
  • Test Panels
  • Third Party Integrations
  • Workflow Management Software

View full list of Medical Lab

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LigoLab LIS & RCM Laboratory Operating Platform Reviews

Read all 26 reviews

Average score

Overall
4.7
Ease of Use
4.1
Customer Service Software
4.5
Features
4.6
Value for Money
4.2

Reviews by score

5
17
4
9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ron S.
Ron S.
COO
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/05/2020

"LigoLab"

Comments: The people behind the company, as always, are the answer to the incredible solutions they have brought to the marketplace.
A great team to work with

Pros: Ease of use and Functionality.
Adaptability

Cons: Upgrades, testing, and implementations difficult to manage.

  • Reviewer Source 
  • Reviewed on 28/05/2020
David G.
Pathology Czar
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/03/2020

"My experience after 7 years"

Comments: This is what I tell everyone. 29 days out of the month I absolutely love it. LOVE IT. On the 30th day when the bill comes, I get grumpy. Then it starts over the next month.

Pros: For anatomic pathology they have thought about almost everything. The functionality and customization with relatively little major work or overhauling is unparalleled in the industry. It seems like every time we ask, can we do this? They walk us through how we could adjust settings and make it happen. They get pathology and labs. You can really tell the folks who developed this product worked in a lab environment.

Cons: I wish it was cloud based. I wish they would apply their genius to include a scheduling module for pathologists and also a more robust means of case assignment to said pathologists.

  • Reviewer Source 
  • Reviewed on 14/03/2020
Kevin G.
Interface Manager
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/09/2021

"Excelling at Interface Integration"

Comments: I have been working with LigoLab for 4 years now and it is a great solution for our laboratory. It is leaps and bounds above our previous LIS.

Pros: The ways in which you can customize the features to suit your company's needs are endless. We have a wide variety of systems feeding into and out of Ligolab that all have their own custom needs along with our staff that like their pieces to function a certain way. LigoLab does a great job of making each part function as we need them to and more importantly work together as a system.

Cons: The ability to customize so extensively comes with a cost. That cost is that the manipulation of the software and the downstream effects that come with it become so complex that it often cannot be done by me or my colleagues and must be handled by LigoLab's support teams. Their customer support teams are well prepared for this though.

  • Reviewer Source 
  • Reviewed on 23/09/2021
Kela R.
Pathology Supervisor
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 13/08/2021

"Ligolab is the most adaptive LIS I've worked with"

Comments: I struggled a bit to adapt to LigoLab, but as I've grown to know it, I find it ever more intuitive and it is certainly the most flexible system I've worked with. It seems to have infinite capabilities for the pathology lab.

Pros: LigoLab is easily customizable so it can be tailored exactly to your laboratories needs and even to individual physician preferences.
Their customer service team is responsive and always a pleasure to work with.

Cons: There is a decent learning curve to master the intricacies of LigoLab. There are often multiple ways to do any one thing which can lead to some degree of non-standardization.

  • Reviewer Source 
  • Reviewed on 13/08/2021
Stephen D.
High Complexity Grossing Technician
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/11/2020

"Grossing Department Review"

Comments: So far using LigoLab is easy and idiot-proof. I can easily train new employees how to use the grossing queue or generating requests.

Pros: The ease of access in grossing. With the customizations for our laboratory, printing cassettes while creating labels makes LigoLab superior to other programs. I also love that I can use Dragon Medical software with the test info tab to insert my gross without any issues. The workflow is streamlined beautifully.

Cons: So far I have not had any issues with LigoLab however, the grossing requests to return cases to the grossing queue have brought issues with the Pathologists and grossing department. Sometimes the requests skips grossing queue due to an automation trigger and the request can not be completed until the following day after the error was caught.

  • Reviewer Source 
  • Reviewed on 03/11/2020