LigoLab LIS & RCM Laboratory Operating Platform

What Is LigoLab LIS & RCM Laboratory Operating Platform?

LigoLab's customizable platform includes modules for Anatomic Pathology (AP), Clinical Pathology (CP), Molecular Diagnostics (MDx), Revenue Cycle Management (RCM), and Direct-to-Consumer (D2C). All are united on one software infrastructure that connects every department and process, ensuring end-to-end data integrity. The platform gives users the power to capture patient demographics and verify insurance at order entry. This results in streamlined operations and significant revenue growth.

Who Uses LigoLab LIS & RCM Laboratory Operating Platform?

LigoLab LIS & RCM streamlines processes and improves outcomes. The platform features the TestDirectly Direct-to-Consumer Portal that simplifies COVID-19 collection, testing, and reporting workflows.

Where can LigoLab LIS & RCM Laboratory Operating Platform be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)

About the vendor

  • LigoLab LIS & RCM
  • Located in Glendale, US
  • Founded in 2006
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English

About the vendor

  • LigoLab LIS & RCM
  • Located in Glendale, US
  • Founded in 2006
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English

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Features of LigoLab LIS & RCM Laboratory Operating Platform

  • Audit Management
  • Calibration Management Software
  • Claims Management Software
  • Claims Scrubbing
  • Code & Charge Entry
  • Collections Management
  • Compliance Tracking
  • Customizable Dashboard
  • Data Security
  • Document Management Software
  • EDI Software
  • EMR/EHR
  • Insurance Eligibility Verification
  • Inventory Management Software
  • Invoice History
  • Lab Instruments Integration
  • Lab Order Management
  • Practice Management
  • Remittance Advice
  • Sample Management
  • Workflow Management Software

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Reviews of LigoLab LIS & RCM Laboratory Operating Platform

Average score

Overall
4.7 (27)
Ease of Use
4.1 (27)
Customer Service
4.6 (27)
Features
4.6 (27)
Value for Money
4.2 (27)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
33%
Ron S.
Ron S.
COO in US
Verified LinkedIn User
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

LigoLab

5.0 2 years ago

Comments: The people behind the company, as always, are the answer to the incredible solutions they have brought to the marketplace.
A great team to work with

Pros:

Ease of use and Functionality. Adaptability

Cons:

Upgrades, testing, and implementations difficult to manage.

David G.
Pathology Czar in US
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My experience after 7 years

4.0 2 years ago

Comments: This is what I tell everyone. 29 days out of the month I absolutely love it. LOVE IT. On the 30th day when the bill comes, I get grumpy. Then it starts over the next month.

Pros:

For anatomic pathology they have thought about almost everything. The functionality and customization with relatively little major work or overhauling is unparalleled in the industry. It seems like every time we ask, can we do this? They walk us through how we could adjust settings and make it happen. They get pathology and labs. You can really tell the folks who developed this product worked in a lab environment.

Cons:

I wish it was cloud based. I wish they would apply their genius to include a scheduling module for pathologists and also a more robust means of case assignment to said pathologists.

Kela R.
Pathology Supervisor in US
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Ligolab is the most adaptive LIS I've worked with

4.0 11 months ago

Comments: I struggled a bit to adapt to LigoLab, but as I've grown to know it, I find it ever more intuitive and it is certainly the most flexible system I've worked with. It seems to have infinite capabilities for the pathology lab.

Pros:

LigoLab is easily customizable so it can be tailored exactly to your laboratories needs and even to individual physician preferences. Their customer service team is responsive and always a pleasure to work with.

Cons:

There is a decent learning curve to master the intricacies of LigoLab. There are often multiple ways to do any one thing which can lead to some degree of non-standardization.

Lisa J.
Director of IT Systems in US
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Director of Laboratory Systems

5.0 2 months ago

Comments: During the peak of COVID, the Ligo Lab software allowed our lab to not only keep up but also take on additional testing for other laboratories. To name just a few things; we implemented high speed bulk scanning, drive through testing and many other features that allow us to keep testing in-house.

Pros:

I like the flexibility of the LIS. I like that it can integrate with just about everything. The LIS has a Connect application which allows IOPs to accession their own cases and then forward to the lab for processing. This feature saves the laboratory from having to accession a case and the order is electronic. TAT doesn't begin until the specimen reaches the lab and the order is released. It's great for other laboratories that use our lab as a reference lab.

Cons:

Ad-hoc reporting could be improved upon. For example, If your attempting to pull data for a 12 month period and have specific filters like test type, client name it will take some time and patience.

Stephen D.
High Complexity Grossing Technician in US
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Grossing Department Review

5.0 2 years ago

Comments: So far using LigoLab is easy and idiot-proof. I can easily train new employees how to use the grossing queue or generating requests.

Pros:

The ease of access in grossing. With the customizations for our laboratory, printing cassettes while creating labels makes LigoLab superior to other programs. I also love that I can use Dragon Medical software with the test info tab to insert my gross without any issues. The workflow is streamlined beautifully.

Cons:

So far I have not had any issues with LigoLab however, the grossing requests to return cases to the grossing queue have brought issues with the Pathologists and grossing department. Sometimes the requests skips grossing queue due to an automation trigger and the request can not be completed until the following day after the error was caught.