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What Is Matrix?

Web-based solution that helps law agencies to streamline processes related to case management, evidence tracking, workflows and more.

Who Uses Matrix?

Designed for law agencies, prosecutors, attorneys, jails, and courts, it is a web-based legal case management solution that helps manage official documents, appointment scheduling, and more.

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Reviews of Matrix

Average score

Overall
4.0
Ease of Use
3.6
Customer Service
3.2
Features
3.6
Value for Money
3.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
33%
4
33%
3
33%
Margaret
Margaret
Sales Manager in US
Verified LinkedIn User
Construction Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

MLS Matrix has made my realty leads happier

4.0 6 years ago

Pros:

Automation of home searches and rental searches that are sent directly to my client

Cons:

Zip code search is a bit antiquated. Zooming in with map is as well.

Rob
Rob
Account Associate in US
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Matrix makes managing easy!

4.0 6 years ago

Comments: My experience with Matrix has been nothing but quick and easy. The information I need and that is stored in the software (that I use on a day to day basis) is accessible and I am able to retrieve what I need very quickly.

Pros:

Matrix software is so reliable! It’s topnotch when it comes to assistance that may be needed. Extremely quick and reliable.

Cons:

There is nothing that I dislike about this software.

Janice
Sales in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Matrix user review

3.0 5 years ago

Comments: I wish this product was easier to use and was more user friendly.

Pros:

The information it has available. There is a lot of information just hard to get to.

Cons:

I find it confusing a lot of the time. When I go to classes to be taught about it I am shown different ways by different people which confuses me even more.

Katie
Media Consultant in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Matrix Review

4.0 6 years ago

Pros:

I like that I can stay organized and provide notes for all meetings

Cons:

I do not like the tricky difference between lead and prospect and how much time it takes to get it fixed/submitted. I also don't like that a user can't correct spelling on accounts - those with admin rights have to do it.

Courtney
Realtor in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Matrix keeps the Real Estate World on it's axis

5.0 5 years ago

Pros:

It has everything and anything a real estate business needs from start to finish with a client as far as properties go.

Cons:

Older software's cannot compare to Matrix, there are a few improvements to the user appearance that might be made.

ANGELA
Administrator in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A must for any Agent

3.0 5 years ago

Comments: This is a must for any agent to see what is available, what has sold, what the market is like at this time.

Pros:

Ability to have access to properties that are for sale in your area. Many compatible tools to help sell property and make comparisons Many search options available.

Cons:

Navigation can be a little tricky, but classes are offered.

David
Paralegal in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Designed with no intent to support

3.0 5 years ago

Comments: Storage space.

Pros:

Cloud storage. Search works okay. Not much to say positively

Cons:

The design team obviously were short-sighted on this project. Simple things that the end user should be able to configure require them to call out the coders (who obviously failed OOP 101). It's a tool, much like a hammer is a tool.

Evan
IT Business Analyst in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Best tool in real estate thusfar

5.0 5 years ago

Comments: There is so much more to learn about Matrix and how I can better incorporate it into my own business processes.

Pros:

Best tool available for searching for houses. The data quality exceeds that of anything I am able to come by through other channels.

Cons:

The reporting feature could use additional filter conditions. Needs integrated tracking of clients open and read receipts for emails sent.

Verified Reviewer
Verified LinkedIn User
Broadcast Media, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Matrix

5.0 3 years ago

Comments: Yeah it help me in some work i had for reveraging case and and some documents .

Pros:

Everythong within this app is awesome i realy liked every feature in this app.

Cons:

No i feel ljke everhthing is good i have seen nothing wrong with everythinkg within thos app.