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SalonBiz
What Is SalonBiz?
SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience.
Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more.
From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. The top 200 salons trust and choose SalonBiz to connect their business.
Plans start at $150/month.
Who Uses SalonBiz?
Salons and spas needing cutting edge technology to manage and grow their business.
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Reviews of SalonBiz
We have had a wonderful overall experience with Spabiz since day 1.
Pros:
The software is extremely user friendly and easy to navigate. Support with technical questions, reporting, etc...is always top notch.
Cons:
It would be nice to have more customizing options. Altering standings vs deleting all and starting over. Email and text communications with guests outside of just confirmations.
SalonBiz Response
7 years ago
Hi Lindsey! Thanks for sharing your feedback with us. It¿s great ideas like yours fuel our future development. We have a brand new texting feature using artificial intelligence we are certain that your guests will love. Can¿t wait to share with you, speak with you soon!
Alternatives Considered:
SBIZ Review 2024
Comments:
overall, 7 out of 10
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Customer service only answers text - that is an issue when you need emails answered
Pros:
How it looks - drop and drag - reports - stylist app
Cons:
Inventory features - no HR features - a bit confusing to find what you need at times
Great Software...If They Fix the Glitches
Comments: It's "okay". I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open.
Pros:
I love the reports, it allows me to see what's going on in my business.
Cons:
- I was expecting premium service as I was told this was premium software. - The system has went down several times in the past 2.5 years we have been using it. - Service providers often don't get their notifications. - Support is lacking, especially for us on the east coast. - Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though. - Takes forever for them to get back to you and when they do, they want you to do more work. Give them "more examples of the problem". - As a Canadian client, I don't like paying in US$ as it fluctuates. Honestly, I wouldn't even mind that so much if we didn't have so many little problems. - At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars!!
Alternatives Considered:
Salon / Spa Biz
Comments: I’d 100% recommend this to a salon or spa that has hourly and commission service providers. It’s not for smaller fledgling establishments.
Pros:
It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there.
Cons:
With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees. That being said, their smallest subscription is for 3 users. And it’s on the costly side.
Ultimate Salon
Comments: Overall it is great, I would not use anything else! We all went through a great deal last year and we have not recovered completely, it will take time to be what we were and know where we are all going...
Pros:
It was easy to learn and use. They are innovative and directly aligned with Aveda which helps me as an Aveda Salon. They stay on top of the industry needs and provide us with good service on how to use the software.
Cons:
Not alway impressed with the customer support. Wait times can be extremely lengthy and not always helpful. I feel the new updates from enterprise to central are not delivered consistently and at times not on the spot. Do not get me wrong, I love Salon Biz, I just feel at times they need to be more consistent with support
