---
description: Get detailed information about Crystal Practice Management usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Crystal Practice Management Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/10038/optometry/software) > [Crystal Practice Management](/software/91368/crystal-practice-management)

# Crystal Practice Management

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> Crystal PM is a customizable practice management and EHR helping practices streamline patient visits from check in to check out.
> 
> Verdict: Rated **4.4/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Crystal Practice Management?

Independent eyecare practices
Multi-location eyecare practices
Vision therapy clinics
Optical shops
Corporate-affiliated eyecare practices
Academic clinics

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 33 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Abeo Solutions
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$365.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Charting
- Claims Management Software
- E-Prescribing
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Patient Records Management
- SOAP notes

## Integrations (21 total)

- 4PatientCare
- ABB Analyze
- Abyde
- Adit
- Aloha
- AutoReminder
- BillFlash
- Demandforce
- DoctorConnect
- Fiserv
- Mango Voice
- Optify
- Patient Communicator
- Solutionreach
- Synapse

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Optometry Software](https://www.capterra.co.il/directory/10038/optometry/software)

## Alternatives

1. [RevolutionEHR](https://www.capterra.co.il/software/124589/revolutionehr) — 4.5/5 (205 reviews)
2. [Eyefinity Encompass](https://www.capterra.co.il/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews)
3. [Liquid EHR](https://www.capterra.co.il/software/143827/liquid-ehr) — 4.8/5 (56 reviews)
4. [iTRUST](https://www.capterra.co.il/software/181958/itrust) — 5.0/5 (149 reviews)
5. [Compulink](https://www.capterra.co.il/software/209707/compulink-healthcare-solutions) — 4.1/5 (281 reviews)

## Reviews

### "Excellent Customer Service" — 5.0/5

> **Marc** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: always excellent service \& quick responses for any issue; i feel they go out of the way to figure out any of my questions or concerns
> 
> **Cons**: i like everything about it including the owner \& employees; everyone is extremely helpful and friendly

-----

### "Crystal review" — 4.0/5

> **Pam** | *29 April 2026* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: I like ease of use, navigation is easy .
> 
> **Cons**: getting too expensive, can not determine patient's out of pocket for glasses or medical, I wish you could copy R side of exam to L so do not have to repeat, wish could work on ipad, would be nice to have a list of shortcuts
> 
> it's fine - I've had to work w/ worse,

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### "Easy Crystal for a practice" — 5.0/5

> **Tracy** | *15 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We use Crystal in daily practice for our business across six offices. The integration and ease of the use of the system is the best\!
> 
> **Cons**: We have not had many issues with Crystal. There are so many features that Crystal offers that we have not utilized yet.

-----

### "optical manager" — 4.0/5

> **shannon** | *25 October 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: it was easy to use and to make orders, plus it connected to most labs
> 
> **Cons**: looks ugly and unprofession in the book keeping part
> 
> I was happy but it seemed very outdated.  The exam notes and printing were unprofessional to look at

-----

### "Best Customer Support" — 5.0/5

> **Joyce** | *15 June 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Customer Support is wonderful. I always get a response within 24 hours at the most but I normally wait no longer that a couple of hours. The help they give is also amazing and you don't deal with a bunch of random people but people that have assisted you before and you begin to recognize names and voices.
> 
> **Cons**: Bugs and Issues- There is always going to be bugs and issues with any software and no one is ever going to like them. 
Patient Communication- Patient communication could use some upgrades to be more efficient.
> 
> The customization and the way they work with you is amazing. They are also quick to help and teach. They have been adding so many new features to better the software and they love suggestions and feedback.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/91368/crystal-practice-management)

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| de-CH | <https://www.capterra.ch/software/91368/crystal-practice-management> |
| en | <https://www.capterra.com/p/91368/Crystal-Practice-Management/> |
| en-AE | <https://www.capterra.ae/software/91368/crystal-practice-management> |
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