--- description: Get detailed information about ECP usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.co.il/software/90493/ecp Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/90493/ecp?page=2) > All-in-one assisted living software: eMAR, EHR, CRM, Billing, Move-Ins, \& Insights. 8,500+ senior living communities nationwide. > > Verdict: Rated **4.6/5** by 176 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ECP? Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 176 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Assessment Management - Billing & Invoicing - Campaign Management Software - Care Plan Management - Charting - Communication Management - Compliance Management - Compliance Tracking - Contact Management Software - Data Import/Export - Document Management Software - Document Storage - E-Prescribing - EMR/EHR - Electronic Signature - Email Marketing Software - For Long Term Care - Geriatric Care - Incident Management Software - Interaction Tracking - Invoice History - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Meal/Nutrition Management - Medical Billing Software - Medical Management - Medication Database - Medication History - Medication Management - Patient Communications - Patient Management Software - Patient Records Management - Pipeline Management - Point of Care System - Reminders - Reporting & Statistics - Reporting/Analytics - Sales Reports - Scheduling Software - Staff Management - Status Tracking - Task Management Software - Third-Party Integrations - Workflow Management Software ## Integrations (53 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.co.il/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.co.il/directory/10034/assisted-living/software) - [Electronic Medical Records Software](https://www.capterra.co.il/directory/20028/electronic-medical-records/software) - [Healthcare CRM Software](https://www.capterra.co.il/directory/30976/healthcare-crm/software) - [Medical Billing Software](https://www.capterra.co.il/directory/30026/medical-billing/software) - [Pharmacy Software](https://www.capterra.co.il/directory/30593/pharmacy/software) ## Alternatives 1. [PointClickCare EHR for Senior Living](https://www.capterra.co.il/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Eldermark](https://www.capterra.co.il/software/79030/service-minder) — 4.6/5 (37 reviews) 3. [Therap](https://www.capterra.co.il/software/124101/therap) — 4.7/5 (107 reviews) 4. [StoriiCare](https://www.capterra.co.il/software/163319/storiicare) — 4.8/5 (50 reviews) 5. [Yardi Senior Living Suite](https://www.capterra.co.il/software/164514/yardi-senior-living-suite) — 4.3/5 (18 reviews) ## Reviews ### "ECP definitely recommended" — 5.0/5 > **Toby** | *21 October 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The value for the money is fantastic. Customer support is top notch. The ability to access ECP from anywhere is a huge bonus for my facility. > > **Cons**: I wish the offline pharmacy integrated better, it seems to have been left behind. There are a lot of features in the pharmacy portion that I wish we could take advantage of. Unfortunately they do not work with our environment. > > Overall I am very pleased with our selection of ECP. The setup process went very smoothly. We have very few minor issues, all of which were quickly resolved. ----- ### "Review of ECP" — 3.0/5 > **Julie** | *2 June 2026* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: Easy to navigate, easy to train new staff for simple operations like charting. I was able to train myself on how to use it, however I know there is probably more that is can do and I am not utilizing it to full potential. > > **Cons**: The MAR is not user friendly. I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues. Scheduling tasks is confusing for new staff. Need more access to in-depth online training so upper admin can really utilize ECP for all it can do. > > Easy to use (except the MAR), easy to navigate for the most part. Would like to have access to more in depth on-line training to learn all the features that we may not be taking advantage of. ----- ### "ECP review" — 5.0/5 > **Megan** | *30 July 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP customer support is very helpful with walking you through how to fix things or set things up in the system. They're willing to take suggestions to help with program development. The tutorial videos make it easy to train staff on how to properly document tasks and concerns. > > **Cons**: There's a glitch that happens at times that causes the inventory to be off. The only conclusion we've come to is we might be having a lapse in our internet at that time which would not be ECP's fault but makes it inconvenient especially when dealing with narcotics. ----- ### "ECP Review at AOH" — 4.0/5 > **Malou** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The ability to work together with clinical, CRM and Carefeed and automate many parts, also the assessment to fill in the care plan. > > **Cons**: The reporting and finding our best referral sources and how many leads they have sent us. Also dashboard has issues reporting thing accurately. > > Good, we have used clinical for a 10+ years and have had good support and growth. Having good response around our questions. ----- ### "Highly Recommend ECP" — 5.0/5 > **Candis** | *23 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP is very user friendly. My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help. We use all aspects of the system, from eMAR to incident reporting. We have our own assessment tool in the system, as well as our own supporting assessments and evaluations. Overall, a great product. > > **Cons**: I’d like to see AI capability, i.e, predictive risk concerns with residents based on documentation and incident reporting. > > Overall, a great experience. We have been using ECP for 10+ years and have been exceptionally satisfied with their software and customer service. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/90493/ecp?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/90493/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data