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What Is eWorkOrders CMMS?

eWorkOrders CMMS GIS-Integrated Asset and Management software is a comprehensive reporting and maintenance management tool to help manage assets and work orders. With an easy to use interface, our CMMS solution helps managers to efficiently gather, store, share, manage, analyze, and deliver data and images on-demand for a streamlined workflow. No software to install, no hardware to purchase, access anytime, anywhere. Upgrades & tech support are included. Be up and running in a day!

Who Uses eWorkOrders CMMS?

We serve almost any industry. Anyone that needs Work Order Management, Preventive/Scheduled Maintenance, Asset Management, Employee Time Tracking, Materials Tracking and more!

eWorkOrders CMMS Software - Customizable Dashboard
eWorkOrders CMMS Software - Service Request
eWorkOrders CMMS Software - Work Order Management
eWorkOrders CMMS Software - Interactive Calendar
eWorkOrders CMMS Software - Mobile Access

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Reviews of eWorkOrders CMMS

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
5.0
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
92%
4
8%
Benjamin
Benjamin
Director of Facilities and Maintenance in US
Verified LinkedIn User
Machinery, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Rhinestahl Facility Review

5.0 2 years ago

Comments: Extremely happy

Pros:

The system is straightforward to use. Customer Service is top-notch and is always willing to go the extra mile to ensure we are helped, and the issue was resolved quickly and easily.

Cons:

I have found that there are parts of the system that I struggle to navigate but when I reach out to customer support they are quick and easy to work with to help me along.

Information Professionals Response

2 years ago

Hi Benjamin, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear you have had such great success with our CMMS offer and our customer support teams. Our technical team is always available to assist our customers, along with our customer videos, and help screens. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Ben
Ben
Director of Facilities in US
Verified LinkedIn User
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Eworks CMMS

5.0 6 months ago

Comments: Support has been great. They are responsive and attentive.

Pros:

The ease of creating work orders is very simple and easy for the novice user.

Cons:

The extreme ability to customize can be overwhelming initially. If I had a ask it would be for more video training tools for tasks or setups that are not used daily.

Rob
Administrator in US
Recreational Facilities & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Meets our expectations

5.0 2 months ago New

Comments: From day one, we are able to confidently rely on this product and support staff.

Pros:

Accessible customer support. Customer service provides relevant and useful knowledge.

Cons:

None. There isn't one occasion that we were let down.

Tom
Facilities Operations Supervisor
Used the Software for: Not provided
Reviewer Source

A Top Flight Product That Fits Any Budget

4.0 15 years ago

Comments: I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Pros:

eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Cons:

As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

Susan
Supervisor III in US
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

E work Orders for School Cafeteria Maintenace and Asset Tracking

5.0 3 months ago

Comments: I've been using the system since I took over the kitchen equipment for all our cafeterias, since 2008. When both of our equipment technicians retired in 2021 I had to learn to navigate the system (checking work orders, assigning work orders, closing out work orders, etc.) and I called E Work Order helpline a lot for guidance.

Pros:

This is very easy for our employees to use and it is easy for us to keep track of their work orders and who is servicing the equipment. We don't use this to its full capacity, such as keeping track of payroll hours or overtime. It is only me and 2 other technicians, but it is easy to keep track of what is going on at the 69 sites that we oversee and the multiple types of equipment at the kitchen sites. Anytime I have a problem with anything, mostly reports, the customer service is great. Very friendly, very patient with my limited knowledge of computer programs and very helpful in showing me a better way to accomplish what I am looking for.

Cons:

Except in the beginning, when I was trying to do things without really knowing what I was doing, I haven't had any problems.