--- description: Get detailed information about MatrixCare Private Duty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MatrixCare Private Duty Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Home Care Software](/directory/30812/home-care/software) > [MatrixCare Private Duty](/software/89993/brightree-dme-hme) # MatrixCare Private Duty Canonical: https://www.capterra.co.il/software/89993/brightree-dme-hme Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/89993/brightree-dme-hme?page=2) > MatrixCare software is designed to maximize documentation accuracy, efficiency and compliance for long term and home based care. > > Verdict: Rated **4.3/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MatrixCare Private Duty? North American certified home health agencies, hospice organizations, as well as and private pay, non-medical home care providers who want to manage their operations with a web-based solution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 12 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ResMed - **Location**: Bloomington, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$600.00 - **Pricing Details**: Implementation fees are based on patient census, training \& setup. Contact MatrixCare for a customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Care Plan Management - Claims Management Software - Client Management - Compliance Management - Mobile Access - Patient Records Management ## Integrations (1 total) - Attendance on Demand ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Home Care Software](https://www.capterra.co.il/directory/30812/home-care/software) ## Related Categories - [Home Care Software](https://www.capterra.co.il/directory/30812/home-care/software) - [Home Health Care Software](https://www.capterra.co.il/directory/10036/home-health-care/software) ## Alternatives 1. [GEOH](https://www.capterra.co.il/software/207985/geoh) — 4.9/5 (148 reviews) 2. [eRSP](https://www.capterra.co.il/software/129443/ersp) — 4.2/5 (99 reviews) 3. [AxisCare](https://www.capterra.co.il/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 4. [CareSmartz360](https://www.capterra.co.il/software/147660/caresmartz360) — 4.8/5 (181 reviews) 5. [ShiftCare](https://www.capterra.co.il/software/1016141/shiftcare) — 4.6/5 (144 reviews) ## Reviews ### "Matrix Care Private Duty" — 4.0/5 > **Tammy** | *3 March 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Customer Service was great. I liked that when we called in, we were able to speak to someone. > > **Cons**: At the time that we used MatrixCare - they were not ready for state mandated EVV > > Overall a positive experience. Training was top notch and and customer service was great. ----- ### "Mobile and Easy to use" — 5.0/5 > **Angela** | *18 February 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The clinical staff have the whole patient record at their fingertips and with a web based program, the managers and office staff can work remotely from anywhere. New staff learn the software quickly. The checks and balances in the system help us meet all the home health care regulations and maintain compliance with physician orders. Upgrades are deployed automatically and we do not have to maintain a server. We can fax directly out of the system and receive faxes directly into the medical record for efficiency. > > **Cons**: The company continues to make developments and add new features and capabilities. It helps us keep up with industry changes. A more efficient process to change payers and convert medications and care plans to the new chart would be ideal. > > Overall we have a very positive experience. customer service is responsive and friendly. Our account rep is very accessible. Matrixcare has regular webinars about upcoming software changes, upgrades, planned features as well as industry changes, new laws, regulations and how the system is aware of them and incorporating them. They really understand what home health care needs, how it is constantly changing and can be state specific as well. They make sure they are on top of industry needs. ----- ### "Innovative Software for Post Acute Home Care/Hospice/Palliative Agencies" — 5.0/5 > **Angela** | *22 January 2021* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Innovation and interoperability are a priority for Matrixcare. They look to assure their customers can provide the most efficient and effective ways to care for their patients. They listen to their customers needs and the industry demands. They work with us as a partner and are invested in assuring that we are successful in meeting our agency needs clinically and financially. They are invested in analytics and assuring that our clinical staff have ease of documentation in the field. Their customer service is timely and responsive to follow up. > > **Cons**: Matrixcare continues to develop its Inpatient Unit Platform with utmost consideration of patient safety and clinician ease of documentation. They continue to evolve their Palliative Care Documentation and program with focus on provider documentation options. They have listened to their customers and are evolving their communication platform and developing options for electronic consents and template construction to ease in document management. They are continuing with ongoing development of order management to allow for easier transitions of documents between agencies and their referral sources. They are engaged with customer ideas and look to ongoing enhancing their product to meet their customers needs. > > Having to implement to a new product during a pandemic is not an easy process. Matrixcare's team was committed to assuring we were successful. They are a partner and recognize our agencies needs and desires to remain innovative in this most challenging time. We look forward to all the future has to offer. ----- ### "MatrixCare is good but company is too big and they are less responsive to customers" — 3.0/5 > **Bob** | *22 January 2021* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The ability to have scheduling, billing, and payroll all in one system. Integration into our HR system works well. It's relatively easy to use and teach new employees. > > **Cons**: Regulatory payroll rules for certain states. The software doesn't work well for a large Enterprise organization like ours. Enhancements are very difficult to get done and general responsiveness to our needs has diminished since the acquisition by Resmed. > > Currently they have helped with how we communicate and work with our Caregivers during the Covid-19 pandemic. ----- ### "My review of an awesome product" — 5.0/5 > **Deborah** | *22 January 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: the ease of use for front line users the responsiveness of Matrixcare to changing environment of regulations > > **Cons**: when a fix needs to move to tier 2 you, there is no follow up . the personal service that makes matrixcare so amazing is gone, your ticket closes and you have no idea of outcome or if anything was done > > Exceptional ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/89993/brightree-dme-hme?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/89993/brightree-dme-hme) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data