Really Simple Systems CRM

What Is Really Simple Systems CRM?

Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Who Uses Really Simple Systems CRM?

Design for growing teams in small and large B2B organizations.

Where can Really Simple Systems CRM be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)

About the vendor

  • Really Simple Systems
  • Located in Petersfield, UK
  • Founded in 2006
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

About the vendor

  • Really Simple Systems
  • Located in Petersfield, UK
  • Founded in 2006
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

Really Simple Systems CRM videos and images

Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer
Really Simple Systems CRM Software - My Tasks Summary
Really Simple Systems CRM Software - Tasks & Opportunities Calendar View
View 6 more
Really Simple Systems CRM video
Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer
Really Simple Systems CRM Software - My Tasks Summary
Really Simple Systems CRM Software - Tasks & Opportunities Calendar View

Compare Really Simple Systems CRM with similar products

Really Simple Systems CRM

US$14.00/month
Free Version
Free Trial
N/A
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US$18.00/month
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Features of Really Simple Systems CRM

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Batch Processing
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management Software
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Deal Management
  • Document Management Software
  • Document Storage
  • Donor Management
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • For AEC Industry
  • For Nonprofits
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics Software
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Subscriber Management
  • Support Ticket Management
  • Task Management Software
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web-based Deployment

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Reviews of Really Simple Systems CRM

Average score

Overall
4.4 (369)
Ease of Use
4.4 (369)
Customer Service
4.6 (369)
Features
4.2 (369)
Value for Money
4.5 (369)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
38%
3
8%
2
1%
Chris T.
Chris T.
Consultant in UK
Verified LinkedIn User
Management Consulting, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Cost effective CRM for small business

5.0 4 years ago

Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros:

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.

Cons:

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Really Simple Systems Response

4 years ago

Thanks for the review Chris! FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear. Regards

Wendy C.
Sales and Administration Manager in Ireland
Translation & Localization, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Easy to use and implement

5.0 3 months ago

Comments: I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Pros:

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Cons:

Time will tell but at the moment it looks good.

Kevin H.
sales manager in Cambodia
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

An inexpensive alternative.

3.0 2 months ago New

Pros:

It is inexpensive compared to the competition and easy to use.

Cons:

The Mail marketing tool lacksin customization options. You can drag and drop some premade sections, but can't do much more than that.

Jack E.
IT & Data Manager in UK
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Exactly as the name suggsets

4.0 2 years ago

Comments: RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.

Pros:

RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.

Cons:

Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report

Helen C.
Finance & Quality Manager in UK
Medical Devices, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Good software for smaller companies

5.0 3 months ago

Pros:

Easy to use and train staff on. Support is excellent

Cons:

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer