--- description: Get detailed information about Therasoft Online usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Therasoft Online Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Therasoft Online](/software/86193/therasoft-online) # Therasoft Online Canonical: https://www.capterra.co.il/software/86193/therasoft-online Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/86193/therasoft-online?page=2) > Realize the power of Therasoft SaaS and Therasoft AI. Five Autonomous agents that work 24/7 and integrate seamlessly with your EHR. > > Verdict: Rated **4.3/5** by 309 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Therasoft Online? Announcing the First Agentic AI Platform for Mental Health. Therasoft.ai ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 309 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Therasoft Online - **Location**: Sunnyvale, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Therasoft for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Charting - Claims Management Software - Client Portal - Clinic Interoperability - Confirmations/Reminders - Customizable Templates - Document Management Software - E-Prescribing - EMR/EHR - Faculty/Staff Management - Forms Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing Software - Multi-Location - Patient Intake - Patient Records Management - Practice Management - Progress Notes - Recurring Appointments - Reminders - Reporting & Statistics - Self Service Portal - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (7 total) - DoseSpot - LinkedIn for Business - Meta for Business - Twitter/X - VidyoConnect - WordPress - Xplor Pay ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.co.il/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.il/directory/30027/medical-scheduling/software) - [Therapy Notes Software](https://www.capterra.co.il/directory/32668/therapy-notes/software) - [Therapy Software](https://www.capterra.co.il/directory/32705/therapy/software) ## Alternatives 1. [Fusion](https://www.capterra.co.il/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [Jane](https://www.capterra.co.il/software/178984/jane-app) — 4.8/5 (523 reviews) 4. [Alleva](https://www.capterra.co.il/software/180899/alleva) — 4.5/5 (282 reviews) 5. [EHRYourWay](https://www.capterra.co.il/software/118789/ehr-your-way) — 4.9/5 (528 reviews) ## Reviews ### "Leaving Therasoft" — 3.0/5 > **Christine** | *22 November 2024* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: I liked the auto posting portion of Therasoft > > **Cons**: Issuing refunds in Therasoft is not the best. > > My overall experience with Therasoft was not good. It seemed like there was issue after issue with no communication. My positive experience was having \[sensitive content hidden\] assisting me with technical support problems. She was always helpful and did so in a timely manner. ----- ### "More focused on expansion than quality and customer service" — 1.0/5 > **Jennifer** | *14 November 2025* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: I was a customer for several years. I thought five years ago their customer support was small and responsive. It also felt like the company cared to try to address issues that would increase therapist ability to provide comprehensive, inclusive services. I thought the many reports run were helpful. > > **Cons**: The subscription price was raised by over 263% with less than a month's notice. This is especially egregious given there was a recent data loss and irretrievable time was spent having to go back and fix billing and re-create notes from that lost week of data. For small practices with a limited budget, that kind of budget increase is not easily managed. Communication was poor during the data loss (as one example there was no formal recognition that there would ultimately be no data retrieval, we just had to assume that and fix it ourselves) and there was no effort to recompense clients for the company error. My experience was that it felt like Therasoft clients are merely a commodity and communication and customer satisfaction are a secondary consideration, if at all, to company expansion and growth. I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed). Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality. I also did not think that the platform worked consistently well. There were frequent glitches that interfered with clinical service. My patients experienced the portal as clunky and hard to use. ----- ### "Not Happy Anymore" — 2.0/5 > **Kathy** | *15 August 2018* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: I like all the functions of the software. > > **Cons**: Therasoft used to be so great. The customer service was amazing. I couldn't say enough positive things about them but that has all changed. When you call, you get an answering service and someone always needs to call back. In a busy therapy office it's not always easy to take the call when they call. I asked about an issue that I was having several months ago and it never got resolved as a result the employee I wanted to hire got another job. I cannot hire someone until that issue is fixed. Very very disappointed in how things have changed. > > Not so great anymore. ----- ### "Therasoft is a great solution for therapists on a budget." — 5.0/5 > **Anthony** | *23 January 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The trial and initial functionality were very robust, and I think for most therapists this is more than enough to get the job done. > > **Cons**: Could have used some more customization around notes, etc., but overall impressed. ----- ### "Liking Therasoft more and more after more than a year" — 5.0/5 > **Annie** | *13 September 2018* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. Customer service is patient, straight forward, individualized and makes a consistent effort to be responsive. 2. Over the past year, Therasoft has made changes to their staffing system to increase availability after hours - which is especially important to me as there is a significant time difference between our respective locations. 3. There is no pressure to add more services than you need. They genuinely want customers to have the best fit which is, of course, a great customer service strategy but with Therasoft it's not just for show. 4. They have been open to scheduling regular weekly phone consults with me for as much or as little time as I need. If our rep - whom I consult with - is not able to make it, she notifies me ahead of time. Our consults are goal directed but have a personal warmth that I value and have come to trust. 5. THERE IS NO AUTOMATED VOICEMAIL SYSTEM with irrelevant mandatory options but not the ones you need and no way to access a human being. Usually I reach someone directly and that availability has now increased. If the answering service picks up, it can be a little frustrating - even when I've been frustrated and called repeatedly, Therasoft staff have been professional and focused on problem-solving. > > **Cons**: Occasionally, there are technological problems that can only be resolved by the developers. In fairness, these tech problems have been minor (not major - no lost notes, files, whole narratives). One of these problems was resolved only after about 6 months. I was persistent about it and appreciated that my persistence was treated in a matter of fact manner rather than an irritant. Admittedly, I wondered if they were really working on it. But then, one day, it was resolved - no fanfare, just fixed. > > I am the sole practitioner in my private practice and use Therasoft for storing client data, electronic billing, tracking and billing for co-pays, text or email reminders to clients about appointments, and encrypted emails for confidential information. Therasoft works FOR me - because Therasoft works WITH me\! ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/86193/therasoft-online?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/86193/therasoft-online) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data