What Is Smartsheet?

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.
*2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Where can Smartsheet be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Smartsheet
  • Located in Denver, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Austria, Belgium, Canada, China and 21 others

Languages

English, French, German, Italian, Portuguese and 2 others

About the vendor

  • Smartsheet
  • Located in Denver, US
  • Founded in 2012
  • Phone Support
  • Chat

Countries available

Australia, Austria, Belgium, Canada, China and 21 others

Languages

English, French, German, Italian, Portuguese and 2 others

Smartsheet videos and images

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View
View 6 more
Smartsheet video
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

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Features of Smartsheet

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking Software
  • Assignment Management
  • Audit Trail
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management Software
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM Software
  • Calendar Management
  • Campaign Management Software
  • Campaign Planning
  • Capacity Management
  • Change Management Software
  • Change Order Management
  • Channel Management Software
  • Claims Management Software
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Contract/License Management
  • Contractor Management Software
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Templates
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Tabulation
  • Data Visualization Software
  • Dependency Tracking
  • Digital Asset Management Software
  • Discussions / Forums
  • Document Management Software
  • Document Review
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Data Capture Software
  • Email Management Software
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Expense Tracking
  • Expiration Management
  • File Management
  • File Sharing Software
  • File Storage
  • Financial Management Software
  • For AEC Industry
  • For IT Project Management
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Idea Management Software
  • Inventory Management Software
  • Issue Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Lead Management Software
  • License Verification
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multi-Campaign
  • Online Applications
  • Patient Management Software
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Permit Management
  • Physician Management
  • Portfolio Management
  • Preventive Maintenance Software
  • Prioritization
  • Process Modeling & Designing
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking Software
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management Software
  • Residential
  • Resource Management Software
  • Resource Scheduling
  • Risk Management Software
  • Roadmapping
  • Rules-Based Workflow
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Page View
  • Skills Tracking
  • Spend Management Software
  • Staff Calendar
  • Status Tracking
  • Strategic Planning Software
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Third-Party Integration
  • Time & Expense Tracking
  • Time Tracking Software
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Widgets
  • Workflow Configuration
  • Workflow Management Software

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Reviews of Smartsheet

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Esther
Esther
Sales Administrative Assistant in US
Verified LinkedIn User
Business Supplies & Equipment, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A powerful platform for collaboration.

5.0 last month New

Comments: Smartsheet allows you to manage and automate work, share and collaborate together, it has everything; extensive options for different purposes, it is reliable and robust.

Pros:

Smartsheet has a responsive, intelligent, highly customizable and intuitive system; so short and long term projects are executed smoothly and orderly. Collaboration between calendars and timelines are always aligned and workloads are fairly balanced across teams. Problems such as excessive data copying, lack of consistency and alignment between teams, threatened privacy, among other important issues, have been minimized with the use of Smartsheet.

Cons:

It is not easy to use at first, other similar tools are more user friendly, so people who even have a hard time using Excel will have a long learning curve with Smartsheet.

Andy
Andy
Technology Planning for Transport Networks in Mexico
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A must-have tool for project management!

4.0 last week New

Comments: By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.

Pros:

It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.

Cons:

The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.

Verified Reviewer
Service Operations Specialist in Canada
Verified LinkedIn User
Outsourcing/Offshoring, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Cool tool for collaborative work

3.0 last month New

Pros:

it makes collaborative editing and tracking, with rules/alerts very easy

Cons:

managing the various rules for email delivery notifications

Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

It's simple to monitor progress and simultaneously work on a project

4.0 3 months ago

Comments: Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.

Pros:

This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.

Cons:

My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.

Swati
Self-Employed in India
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Smartsheet Your Next Level Spreadsheet!

4.0 3 weeks ago New

Comments: I will consider myself as one of the satisfied user of Smartsheet.I have used this software for small as well as huge projects and it came handy in both. But I would recommended that you can have another software if you are going for small projects and the budget is not so high because this platform is quite expensive and complicated in comparison to other Spreadsheet software available in the market.But if you are dealing with a bulky projects and team members are more than three then definitely use this software as your work will becomes very easy ,it will also help you to save a good amount of time and effort.

Pros:

Smart sheet is so far one of the best spreadsheet software that I have came across for project management. The best thing about Smartsheet is it's data View structure and ease of use. It's easy to create tasks in your project ;you can definitely edit, delete or update your main Tasks and subtasks without any inconvenience and to track the whole status of the project you can just have a view of the dashboard . You can also combine any number of spreadsheet so, that when you share your work with your team decisions making for that project becomes easy. Adding Automations to any sheet in Smartsheet is very easy and definitely time saving, there are some common suggestions in the automation menu but you can definitely create your own workflow with ease.

Cons:

With Smartsheet my overall experience was really good I was able to deliver my projects on time and maintained to have a good growth but everything is not so great about it and the first thing is the cost that I had to bear for using some of the important tools present within Smartsheet Like if you are working on multiple projects it's expensive.As well as there are numerous tools which are quite complicated to learn so, for a beginner it's quite time taking.