Ascender Payroll and HCM

Easy Performance Management

Comments: Our Customer Success Manager has been a fantastic support for us along this journey. He is very knowledgeable and happy to help in any way. It took us some time to implement due to the project being managed by only one person - but this goes to show that it is a truly scalable solution for large and smaller businesses.
We will soon implement the Learning & Development Module across our teams and know it will lift our training and personal development to a new level with this professional and well-structured solution.

Pros:

Peoplestreme is customisable and is very 'follow your nose' in terms of employee and manager use. Dashboards are great to easy report on individuals, teams and also for compliance requirements. For a business which did not have anything in place previously it has helped is to implement a performance management program which is best of breed and best practice.

Cons:

There were a couple of items with our version which meant we needed some manual workarounds but with our upgraded version ready to go live next month everything will be resolved.

Great product and wonderful service support.

Comments: The software has allowed us to centrally manage our decentralised recruitment process and has significantly reduced our recruitment timeframes. Additionally, the performance module provides an easy and intuitive platform for our staff to capture and record ongoing performance conversations. The reporting functionality also provides easy to access and build reports to demonstrate compliance of all of our staff.

Pros:

A really intuitive system that allows end users a central location to manage their performance conversations, learning and development activities and recruitment all in one place. Staff in our organisation often comment on how easy the processes are to follow and how simple it is to capture and record ongoing performance discussions.

Cons:

The only part of the system that sometimes causes us issues is that the hierarchy in PeopleStreme has a person to person relationship whereas our other hierarchy based systems are position to position.

System lacks basic Functionality & Oversold Product

Comments: Overall, my recommendation is to avoid this product, it is not worth the increased administrative burden that the modules come with. The product is expensive for the lack of functionality and the presentation of the modules.

Pros:

Performance Management Module is only Module I would recommend purchasing.

Cons:

Customer Service: -Disconnect from the sales team and product delivery team -Sales team over sale PeopleSteme Modules that doesn't save time but increases administrative tasks -Product team provides workarounds to compensate for the lack of the system functionality once you have purchased the modules - PeopleStreme can't commit to timeframes for the companies 'road map' on new features System: -There is minimal automation provided by the purchased modules -System is extremely slow -Inability to bulk upload all historical data (e.g. Job Ads, Position Descriptions, Resumes) -Purchased modules don’t communicate to one another, requiring a increased workload for the HR team -There is no Employee Landing page that displays basic employee data (hire date, department, job title), which is collected from the Onboarding process. Sales team now tells us that this is only available to them because of their access permissions and not part of the package sold -Onboarding Module does not allow for cross-boarding to be captured in PeopleStreme

Ascender Payroll - sound and proven payroll for complex configuration and requirements

Pros:

Our current Account Executive is great, always ready to help and is easily at hand whenever we have any queries or issues. She is very professional and provides a level of assurance over working with Ascender. We have used Ascender Pay for around 30 years since it was first released and find it suits our complex enterprise agreement requirements. There is an abundance of new functionality being released for review and implementation. Ascender is a big part of my life and I am very attached since my connection goes back some 23 years. I almost feel part of their family working with some of the long-term staff for such a time – they are just wonderful people.

Cons:

With all the new functionality being released it is hard to keep up.

Great affordable product

Comments: Saving on time and money!

Pros:

The software is easy to use and more affordable than others on the market. The system allows you to easily find a candidate using the search function and has saved our company thousands in recruiter fees as a result. As adverts are directly uploaded to SEEK and our website the software has saved me time. In addition, the ability to mass (personalised) respond to candidates has saved me time and ensured a better candidate experience with our organisation.

Cons:

The software does not imped itself into our website to suit our style guide. It clearly looks like it has been added, rather than matching the rest of our webpage.