What Is Wild Apricot?

Focus on growing your membership instead of repetitive admin tasks with WildApricot. Our easy-to-use software helps you automate membership dues, event registrations, and more. You'll also have access to a community of peers and experts to share knowledge and best practices.

Who Uses Wild Apricot?

WildApricot is an affordable cloud-based software for small associations, non-profits, state and local chapter organizations. Manage membership, website, events and more all in one place.

Where can Wild Apricot be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Personify
  • Located in Vienna, US
  • Founded in 1998
  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Hong Kong SAR China, Ireland and 4 others

Languages

English

About the vendor

  • Personify
  • Located in Vienna, US
  • Founded in 1998
  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Hong Kong SAR China, Ireland and 4 others

Languages

English

Wild Apricot videos and images

Wild Apricot Software - Membership Directory: Set up searchable online member directories to help your members connect with each other in a directory that is always up to date.
Wild Apricot Software - Email Marketing: Build professional-looking emails from our mobile-friendly templates in order to engage with your membership.
Wild Apricot Software - Website Builder: Build a professional looking website using one of our professionally designed and mobile-friendly website templates with your organization's logo and color scheme, then add your own text and images.
Wild Apricot Software - Online Payments: Take payments quickly and securely; Your members and supporters can pay online from their computer or mobile device for membership fees, registration fees, and donations, or set up recurring payments to save time and hassle.
Wild Apricot Software - Event Management: Within minutes you can create a detailed event listing with a description and images, plus an online event registration form.
View 6 more
Wild Apricot video
Wild Apricot Software - Membership Directory: Set up searchable online member directories to help your members connect with each other in a directory that is always up to date.
Wild Apricot Software - Email Marketing: Build professional-looking emails from our mobile-friendly templates in order to engage with your membership.
Wild Apricot Software - Website Builder: Build a professional looking website using one of our professionally designed and mobile-friendly website templates with your organization's logo and color scheme, then add your own text and images.
Wild Apricot Software - Online Payments: Take payments quickly and securely; Your members and supporters can pay online from their computer or mobile device for membership fees, registration fees, and donations, or set up recurring payments to save time and hassle.
Wild Apricot Software - Event Management: Within minutes you can create a detailed event listing with a description and images, plus an online event registration form.

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Features of Wild Apricot

  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking Software
  • Attendee Management
  • Committee Management
  • Contact Database
  • Contact Management Software
  • Contribution Tracking
  • Customizable Templates
  • Document Management Software
  • Donation Management Software
  • Donor Management
  • Dues Management
  • Email Marketing Software
  • Event Management Software
  • Event Scheduling
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • Fundraising Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Online Calendar
  • Online Giving
  • Online Registration
  • Payment Processing Software
  • Receipt Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Website Management

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Reviews of Wild Apricot

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Martin
Martin
Chief Content Officer in US
Verified LinkedIn User
Design, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best solution for small to medium sized associations

5.0 2 years ago

Comments: WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros:

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons:

The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Melissa
Melissa
Executive Director in US
Verified LinkedIn User
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cost Effective Website and Database

4.0 2 years ago

Comments: Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros:

Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons:

There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Sean
Vice President in Canada
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Not Customer Friendly

3.0 2 years ago

Comments: Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Pros:

It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons:

Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Chris
Pastor of Membership Services and Operations in US
Religious Institutions, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An Out of the Box Solution for Membership Management

4.0 2 years ago

Comments: Other than the issues described above with the payment gateway, we have been extremely pleased with our Wild Apricot experience.

Pros:

Wild Apricot is a single source for nearly everything needed to manage a membership organization. It has revolutionized our database, taking it into the cloud, it has streamlined our renewal process, given us greater visibility into our email marketing, and overall allowed us to function more efficiently as an organization. Since its deployment, we've been able to replace the work of up to 2 FTE because of how Wild Apricot has allowed us to streamline our operations.

Cons:

Their payment gateway, Wild Apricot Payments, does have some unique challenges that we are working through. It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations. Their customer support team has been slower than we'd like to respond to these issues and have yet to provide a clear reason for them and any timeline for resolution.

Verified Reviewer
IT Volunteer in US
Verified LinkedIn User
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Use with Multiple Organizations - A True Advocate

5.0 2 years ago

Comments: Eight years ago I went through a selection process and chose Wild Apricot and then implemented it. A HUGE step up from disparate systems on Excel, a separate website, and email. This year I led the selection and implantation process for a different organization and Wild Apricot came out on top again. Processing a new member went from one hour to minutes. Renewals from 30 minutes to zero. Sending out emails used to be a huge process. Now it's simple.
One thing I've noticed is that Wild Apricot continues to add and improve features. The website builder has gotten easier to use. And adding responsive themes and an easy-to-implement app is a huge plus.

Pros:

Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.

Cons:

Nothing that would stop me from selecting it again. Some of the newer features like polls can use some development, and formatting is sometimes challenging. But the tradeoff for a fully integrated system is well worth it.