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What Is Sage Intacct?

With all your financial and operational data in one place, Sage Intacct's best-in-class multi-dimensional visibility of your income statements, balance sheet, or your statement of cash flow and more, enables you to slash time spent checking the accuracy of your financial data so you can start making strategic decisions that will impact your business. Reach peak performance with fast answers for confident decision-making.

Who Uses Sage Intacct?

Best for growing organizations exceeding $5M in annual revenue seeking robust cloud accounting/financial software for real-time reporting & automation to streamline operations & support scalability.

Sage Intacct Software - Sage Intacct time and expense management dashboard
Sage Intacct Software - Sage Intacct forecast growth based on precise metrics about business
Sage Intacct Software - Sage Intacct create invoice
Sage Intacct Software - Sage Intacct revenue recognition with complete support for ASC 606 and IFRS 15.
Sage Intacct Software - Sage Intacct view sales data

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Reviews of Sage Intacct

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alan
Alan
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Increase efficiency and reduce human data entry to control errors

4.0 last year

Comments: Before, we were using Quickbooks, and it was a pain to consolidate financials because we couldn't have more than two businesses open at once. Sage allows you to work in as many separate entities as necessary while yet having the ability to aggregate your financial data automatically if so configured.

Pros:

Sage Intacct's real-time budget visibility and user-friendliness are two of my favorite features. Putting in an order for purchase and checking to see whether we have the correct estimate before submitting it is also a huge plus in my book. It's incredibly simple to operate. Our previous method was likewise simple to pick up. Our team was able to quickly put this into action.

Cons:

The drawback is short-lived and might not even affect all users. Getting proficient in its use, something that is both necessary and anticipated.

Gary
CFO in US
Museums & Institutions, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Solid Product, Flexible but Unduly Complicated Reporting

4.0 4 months ago

Comments: Overall, I am generally pleased with the working version of Sage Intacct that I have, but it has been an arduous journey to get here. I would recommend that you are careful with your implementation partner as many headaches can be avoided with a thoughtful, thorough cutover.

Pros:

I like the flexibility that Sage gives me in terms of reporting and I like the accounting I can assign to department heads for approval of their spending.

Cons:

I think there is a complexity to the reportage that is unnecessary. The account group structure is difficult to navigate and must be maintained diligently if your chart of accounts changes.

Sage Response

3 months ago

Hi Gary, we're so grateful for your review and are glad that Sage Intacct's flexibility has been beneficial for your reporting needs. We acknowledge the complexity you've mentioned and are constantly working to streamline our processes. Your feedback is invaluable, and we're here to support you every step of the way. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

florian
Accountant in Germany
Accounting Software, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Efficient Financial Management with Sage Intacct: Powerful but Pricey

5.0 2 months ago New

Comments: My experience with Sage Intacct has been positive overall. It offers powerful financial management, real-time reporting, and scalability. While there’s a learning curve and the cost can be high, its automation and flexibility make it valuable for streamlining accounting processes and improving efficiency.

Pros:

Sage Intacct offers strong financial management tools, real-time reporting, and easy scalability for growing businesses.

Cons:

Sage Intacct can have a steep learning curve and high cost

Sage Response

2 months ago

Thank you for your review, Florian. We're glad to hear that you find Sage Intacct's financial management tools, real-time reporting, and scalability valuable. We appreciate your feedback on the learning curve and cost, and we're continuously working to improve. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Melissa
Director Operations in US
Airlines/Aviation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Director Operations

3.0 4 months ago

Comments: Our experience is OK. We spend more then needed since we cannot remove international currency and we never even used it. Support is just OK, as we are always referred to long articles when we just need simple instructions. The system is mostly user friendly outside of reporting.

Pros:

The ability to create your own views. I find the system to be pretty user friendly.

Cons:

The reporting module is very difficult and we can never get reporting support, always told we need to contact professional services for non-complex reporting that should be basic reports. And don't like having to log in to a site to submit cases, would rather email and be able to see the email history versus signing in to review the full case.

Sage Response

4 months ago

Hello Melissa, Thank you for sharing your experience with Sage Intacct. We're pleased to hear that the system's user-friendliness and the ability to customize views meet your needs. We understand the reporting module has been a challenge and want to assure you that we are focused on improving this aspect. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Angela
Director of Finance and Human Resources in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Intacct Grows With Your Company

4.0 4 months ago

Comments: Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using integrations allows us to eliminate manual work. In addition, it is scalable so it can grow with us. No solution is perfect and others were researched prior to our decision to implementing Sage Intacct and we believe we made the right choice in selecting Sage Intacct

Pros:

I like the way that other programs, ADP Payroll and Ramp Visa integrate into Sage Intacct. That saves a lot of time.

Cons:

I dislike how deposits are posted in the general ledger. For example: If there's a deposit that contains multiple payments and the total deposit amount is not reflected in the Cash GL but it is posted by individual invoice line items. If a deposit of $20,000 contains 20 checks ( or credit card payments) from vendors that are paying multiple invoices (for this example, 5 invoices for each payment) the deposit total of $20K doesn't appear as a single debit to the Cash, GL account but 100 lines appear on the Cash GL.

Sage Response

3 months ago

Hi Angela, it's wonderful to hear how Sage Intacct has been growing alongside your company and that our integrations are saving you valuable time. We understand your concerns about the deposit postings and are continually refining our features for clarity and ease. Your feedback is crucial to our improvement, and we're grateful for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Christopher
Director of Finance - Controller in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Happy User!

5.0 4 months ago

Pros:

Always the latest and greatest technology that is very customizable to our needs.

Cons:

Support tickets are not the easiest to submit.

Sage Response

3 months ago

Hi Christopher, we're absolutely delighted to receive your glowing review and to know that Sage Intacct has been a great fit for your needs. We truly value your input on our support process and are always here to ensure your experience keeps getting better. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Steve
Accounting Manager in US
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Intacct experience

5.0 4 months ago

Comments: We have used almost 7 years and it has served us well in all aspects of accounting, payables, cash management, General Ledger and Reporting.

Pros:

Really good integrated accounting system with good modules and great reporting capabilities.

Cons:

No real cons. Some modules have some learning curve but not unmanageable. Would like to see improvement on Fixed Asset module. Ok as is but could be better integrated.

Sage Response

3 months ago

Hi Steve, it's great to hear that Sage Intacct has been serving your non-profit well for almost 7 years, especially in accounting and reporting. We acknowledge the learning curve for some modules and appreciate your feedback on the Fixed Asset module. We're committed to continuous improvement and integration to meet your needs. Thank you for choosing us over Epicor CPQ and for your trust in moving to a cloud-based system. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

David
CFO in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust financial system - Sage Intact

5.0 4 months ago

Comments: Experience with post software itself and with support have been positive. Believe that product has ‘top tier’ accounting / financial functionality at a ‘mid-tier’ price.

Pros:

Very robust system. Easy to give business users access to information and reporting that they need. Very good reporting capabilities.

Cons:

Very satisfied with product. Wished was a little certainty in long term product pricing.

Sage Response

3 months ago

Hi David, we're delighted to hear that Sage Intacct has met your robust financial system needs and provided the reporting capabilities your team requires. Your feedback is invaluable, and we're committed to maintaining the value and ease of use you've come to expect from us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Mark
CFO in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Visibility into your business made easy

5.0 4 months ago

Comments: As the CFO, I find it easy to use and get to the information I need to run my business. It is also easy to onboard new accounting staff as the Sage University and many of the short tutorials help get them up to speed quickly.

Pros:

The ease of use in finding what you need. The ability to drill down quickly, to spin up adhoc reports, and the creation of dashboards that have all the key financial data at your fingertips.

Cons:

Sage Intacct is always looking to improve, and they have a democratic way to determine those improvements through the Sage Community voting system. This is great, but there are 4 releases per year and it is just hard to keep up with all the improvements!

Sage Response

4 months ago

Mark, we're delighted that Sage Intacct's intuitive design and comprehensive reporting tools are effectively supporting your business management. We appreciate your active participation in our community and your feedback on our updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Clay
Director of Finance in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

An Accountant's Dream Accounting System

5.0 4 months ago

Comments: Wonderful. I have converted to Intacct for 3 different companies for which I've worked.

Pros:

Ease of use, creating reports is easy, importing journal entries

Cons:

Cannot zero out beginning of year balances of Non-Financial accounts. Balances roll over. Should have the option of zeroing out or balance forward at year-end.

Sage Response

4 months ago

Clay, we're thrilled to hear that Sage Intacct has been your go-to accounting system across multiple companies. Your feedback on the year-end balance handling is invaluable, and we're looking into options for more flexibility in this area. Thank you for your continued support and trust in our system. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Janell
ACCOUNTING MANAGER in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Intacct

4.0 4 months ago

Comments: Sage is user friendly, the reporting is very clear and transparent.

Pros:

Dimensions make reporting so much easier.

Cons:

We aren't able to batch AR Credit Card Payments or Email invoices, it must be done individually.

Sage Response

4 months ago

Hi Janell, We're delighted that Sage Intacct's reporting and user-friendly features are meeting your needs. Your feedback on AR Credit Card Payments and email invoicing is greatly appreciated. We're committed to providing the best experience for our non-profit customers and value your input. Thank you for choosing us and for the positive review. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Krystal
Software Solutions Manager in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Intacct - making complicated accounting more user friendly

4.0 9 months ago

Comments: Sage Intacct is a very decent system that I would recommend for the high volume client or med to large businesses. It is easy to manipulate but kind of difficult to learn all of the moving parts. It does integrate with a lot of other cloud based systems.

Pros:

Sage Intacct is a robust system that allows the user to manage many parts of their financials in one program.

Cons:

There are almost too many parts to the system that make it difficult to teach and understand. Posted vs non-posted accounts for one makes reconciling difficult at times.

Sage Response

4 months ago

Hi Krystal, thank you for your review of Sage Intacct. We're pleased to see it's made complicated accounting more user friendly and will pass on your feedback. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Ki
Controlller in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for Small Company.

5.0 11 months ago

Comments: Grea experience - importing data when we converted was easy. Recommendation for a Consultant for complex bridging was a good experience.

Pros:

Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.

Cons:

The approval of Payables link doesn't take Approvers to the proper Company level.

Fiona
Senior Finance Officer in UK
Renewables & Environment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Endless reports

4.0 9 months ago

Comments: I have always been a fan of Sage and continue to be.

Pros:

Reporting, Dashboards and statistical data. You can make a report on almost anything - setting them up however can be complex. I love being able to monitor non financial data in the statistical entries.

Cons:

The Fixed Asset module is far too complex and does not manage the reducing balance method in Britain currently. This was tested various times with ourselves and the implementation team.

Sage Response

4 months ago

We're grateful for your insights, Fiona. It's fantastic to hear you enjoy the reporting and dashboard capabilities of Sage Intacct. We acknowledge your feedback on the Fixed Asset module and will pass onto the relevant team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Coburn Place Safe Haven
Business Manager in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Still beginners but growing into Sage

5.0 11 months ago

Pros:

It will accommodate our organization for many years to come. We are able to automate processes and we are learning how to use features in Sage at a deeper level.

Cons:

Our implementation was rough, but we have spoken to many who had lovely integrations and deployments! Speak up if you feel like your implementation team is just going through the motions.

Stanley
Controller in US
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Don't understand the hype

2.0 10 months ago

Comments: We bought a canned package for our industry which was supposedly pre setup out of the box. It wasn't, many of the functions are still not working such as ASC 606 Deferred Revenue. The implementation was a disaster and we are still fixing bugs so it is not working anywhere near the way it should.
The represented integrations turned out not to exist.
Also functionality which to me should just be part of the package are not and it seems when you bring it to their attention all they want to do is upsell you a support package to fix what should be integral to the package already.
Very disappointed if I had to do it over probably would have kept looking and not made the switch.
There were so many misrepresentations as to functionality and integrations it wasn't worth it.

Pros:

Ability to extract Data for reporting purposes

Cons:

The functionality is quite frankly poor at best. The user interface in 1980's.

Laura
Accounting Managee in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Sage after 1 year

4.0 11 months ago

Comments: Overall , we are very happy with Sage. I would highly recommend it for Non Profits

Pros:

Ease of use, Reduces our month end close time by several days.

Cons:

Custom report writer is too difficult. Finding needed data requires support

Stephanie
Accounts Payable Manager in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to learn

5.0 4 months ago

Comments: I enjoy it. It makes my day to day work easier and streamlined.

Pros:

The program is very easy to use. It does everything that I need it to do.

Cons:

Anytime I've had a problem it was very difficult to get any customer support

Sage Response

4 months ago

Stephanie, we're glad to hear that Sage Intacct has streamlined your daily work. We apologize for any difficulty you've faced with customer support and are committed to improving your experience. Thank you for your feedback and high rating. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lorenzo
Procurement Manager in US
Civic & Social Organization, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Committed Approach for Accounting Support

5.0 8 months ago

Comments: The program understands all the accounting needs, and it captures the dynamics in recording all transactions.

Pros:

The management of general ledger from the program is something useful.

Cons:

The commitment in matters accounting and cost reporting is something that makes the software error free.

Sage Response

4 months ago

We appreciate your insights, Lorenzo. Sage Intacct's general ledger management is designed to be comprehensive and error-free, capturing the dynamics of all transactions effectively. Your feedback is invaluable to us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Andrea
Vice President of Finance in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Intacct has great revenue recognition

4.0 last year

Comments: Overall Sage Intacct has been a good accounting system for our company's needs but it could be better. I still research if there is a better system for us every time an Intacct does an update that breaks one of our processes. This happens at least once a year and it takes significant amount of time to resolve.

Pros:

I like Sage Intacct's ability to recognize revenue and bill differently by individual contract. Billing and revenue are independent but still linked on each contract.

Cons:

The support takes too long to have issue resolved. Time could be cut down by picking up the phone and calling the customer instead of back and forth in email.

Michael
Accounts Payable in US
Pharmaceuticals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good product, easy to use

5.0 4 months ago

Comments: I use this on a daily basis for quite a few things and never had any issues.

Pros:

very user friendly, good support and service provided

Cons:

there is not much I don't like. I use this often and am very happy with it.

Sage Response

4 months ago

Hi Michael, apologies for the error in my earlier review reply! I'm really pleased to see that you are enjoying Sage Intacct and thank you for your feedback on the service provided. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Carla
IT Manager in US
Consumer Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sage Intacct: A Reliable Accounting and Financial Management Software

5.0 8 months ago

Pros:

The capabilities of Sage Intacct are incredible. Sage Intacct has been impressive and easy to use. It has been the best accounting and financial management tool.

Cons:

The features of Sage Intacct are incredible. No cons about Sage Intacct.

Sage Response

4 months ago

Thank you for your review, Carla. We're ecstatic to hear about your positive experience with Sage Intacct's capabilities. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Gabe
Senior Accountant in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Intaact makes life easy

5.0 10 months ago

Comments: My overall experience has been 10/10. I don't even remember having to learn Sage since it's so user intuitive.

Pros:

Customizable features throughout the platform, allows my team to all implement measures to help ourselves specifically and we can share these customized aspects together to hone the platform to what we need as a whole.

Cons:

Our Fixed Asset module is a little bothersome compared to the rest of the platform's features, but it in no way takes away from what Sage provides as a whole.

Verified Reviewer
Verified LinkedIn User
Food Production, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Can't think of a better Finance Management tool for growing companies

5.0 last year

Comments: I've implemented Intacct at two separate companies so far, and both times it generated a great amount of value for the finance side. It gives you the ability to monitor and manage everything much more easily and systematically, and it also helps automate some of the repetitive finance processes, which is great for freeing up time for more important things.

Pros:

It's pretty much got endless features. Beyond stuff like invoices and ledger, you can set up advanced flows to automate a lot of your processes like creating invoices automatically based on the data it gets from your ERP tool. It also has a lot of native integrations which has made everything a lot easier for us.

Cons:

It's a bit hard to set up if you're not familiar with the functions of each module. It would be good to have better professional services.

Samantha
Financial Analyst in US
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Robust solution for financial management

5.0 last year

Comments: Sage Intacct is a reliable and comprehensive platform that has significantly improved our financial processes. Its ability to automate tasks and generate accurate reports in a short amount of time has been of great value to our company.

Pros:

I like Sage Intacct for its ability to automate and streamline our financial processes. With just a few clicks, I can generate accurate and detailed financial reports in a matter of minutes. In addition, the ability to integrate data from different departments into a single platform has allowed us to have a complete, real-time view of our financial situation.

Cons:

I wish it offered a wider variety of customization options in terms of the visual appearance of the reports.

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