--- description: Get detailed information about BestNotes usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BestNotes Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [BestNotes](/software/73807/bestnotes) # BestNotes Canonical: https://www.capterra.co.il/software/73807/bestnotes Page: 1 / 10\ Next: [Next page](https://www.capterra.co.il/software/73807/bestnotes?page=2) > HIPAA-Compliant EHR for behavioral and addiction treatment centers. Robust features such as compliance documentation, CRM \& much more. > > Verdict: Rated **4.5/5** by 212 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BestNotes? Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 212 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BestNotes - **Location**: Twin Falls, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Per User - **Pricing Details**: Unlimited training and support and month-to-month contract. $59 per user/month for first 10 users, $25 per user/month for users 11-100 and $13 per user/month for users 101+. Visit our pricing page on our website to learn more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management Software - Charting - Claims Management Software - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Software - Document Management Software - E-Prescribing - EMR/EHR - Electronic Payments - Forms Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing Software - Medical History Records - Medication Management - Patient Communications - Patient Portal Software - Patient Records Management - Practice Management - Prescription Management - Progress Notes - Reporting & Statistics - Secure Messaging - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (5 total) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.co.il/directory/20028/electronic-medical-records/software) - [Psychiatry Electronic Medical Records Software](https://www.capterra.co.il/directory/32510/mental-health-ehr-software/software) - [Substance Abuse EMR Software](https://www.capterra.co.il/directory/32708/substance-abuse-emr/software) - [Patient Case Management Software](https://www.capterra.co.il/directory/30590/patient-case-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [EHRYourWay](https://www.capterra.co.il/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.capterra.co.il/software/130400/theranest-mental-health) — 4.4/5 (1056 reviews) 4. [SimplePractice](https://www.capterra.co.il/software/130710/simplepractice) — 4.6/5 (2828 reviews) 5. [Valant EHR Suite](https://www.capterra.co.il/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Reviews ### "Best Notes Strongly Recommended" — 5.0/5 > **John** | *19 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The on-boarding process went quite smoothly. Video trainings were readily available. Customer support has always been responsive and timely. Best Notes is customizable and the Best Notes support is great for brainstorming and creating new forms or edits. > > **Cons**: Pending your organization's financial situation, Best Notes can seem expensive. Though I think it is comparable to other products. > > My overall experience with Best Notes has been positive. We have been using Best Notes now for a few years and the product is great and customer support is also great\! ----- ### "The Best for your Therapeutic Notes" — 5.0/5 > **Ava** | *20 August 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I appreciate their AI assistance, as it enables me to concentrate fully on my client interactions, offering undivided attention while efficiently gathering essential information for my notes. > > **Cons**: Sometimes, technical issues with the recording for the AI assistance can cause delays of up to three minutes before recording begins, leading to potential loss of important information. It would be best to have a backup, such as paper and pen, ready. > > I am highly satisfied with BestNotes due to their excellent customer service, patient portal, scheduling reminders, and AI assistance. These features enable me to concentrate on the most important aspects of my work, ultimately helping my clients achieve their therapeutic goals. ----- ### "Pretty Good system for the price" — 3.0/5 > **Bobby** | *10 October 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Customer support has improved greatly. I appreciate that they can resolve most issues fairly quickly. > > **Cons**: System down time. Seems like there have been several over the last few months mid-day. It challenges us when we are at time sensitive entries and data needs > > For an affordable system, it is fairly easy to use and I'm glad support is always willing to help. I have not had too many serious issues ----- ### "Excellent EHR program" — 5.0/5 > **Dawn** | *19 August 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is available. I love that I can create treatment plan templates that are specific to certain diagnosis and measurable. > > **Cons**: That I cannot submit billing through the program. That's really the only thing I dislike about it. So I have to use a 3rd party. > > Excellent..... Any problems have been quickly resolved. Very intuitive and professional looking chart notes/reports for use with appropriate external providers. ----- ### "BestNotes is an easy-to-use platform with great integration capabilities and a wonderful support team behind it" — 5.0/5 > **Verified Reviewer** | *19 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems. Also, we are able to streamline our business model (contact management, schedule management, documentation, administration, billing, outcomes management, lab ordering, etc) thanks to how easy it is to integrate with other services. Their API is easy to work with and does most of the things we need. Their support team is responsive and helpful and are always there when you need them. The price is also significantly cheaper than other platforms we've seen. > > **Cons**: There are a few more specific API endpoints we would like to see implemented, to further enhance our integrations. They respond well to feedback they receive though. > > We have been working with BestNotes over the past several years. They have been a strong partner for us as our business has seen significant growth. We've acquired several businesses over this time, and we during the integration periods we have had to interact with other EMR systems from an operational, administrative, and billing perspective. From our experience, BestNotes is an easy system to work with, billing is straight forward, and it's easy to maintain once you've set up a solid foundation. Since we have internal development capabilities, we're able to use the BestNotes API to automate our processes, and it's proven to be a game changer for us. We are glad to have BestNotes as our EMR platform. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.il/software/73807/bestnotes?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/73807/bestnotes) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data