---
description: Get detailed information about Webex Suite usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Webex Suite Price, Reviews & Ratings - Capterra Israel 2026
---

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# Webex Suite

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> Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
> 
> Verdict: Rated **4.4/5** by 7416 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Webex Suite?

Small, midsize, and large enterprises across financial services, healthcare, education, government, manufacturing, legal, telecommunications, energy, staffing, and sports and entertainment industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7416 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.&#10;&#10;Meet Plan: $13.50/mo - Premium meeting features&#10;HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more.&#10;&#10;Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more. A cloud-based phone number for each license, phone menus, extensions, \&amp; more.&#10;&#10;Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany and 46 more

## Features

- Access Controls/Permissions
- Agenda Management
- Attendee Management
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Calendar Management
- Call Center Management
- Call Recording Software
- Call Routing
- Call Tracking Software
- Call Tracking Software
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Content Management System (CMS) Software
- Desktop/Browser Sharing
- Document Management Software
- Electronic Hand Raising
- Event Scheduling
- File Sharing Software
- Live Chat Software
- Live Streaming Production
- Live Streaming Software
- Multi-Channel Communication
- Multi-User Collaboration
- Networking
- Online Registration
- Presentation Streaming
- Presentation Tools
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Updates
- Real-time Broadcasting
- Registration Management
- Remote Access/Control
- Remote Support Software
- Scheduling Software
- Screen Recording Software
- Screen Sharing Software
- Session Recording
- Social Media Streaming
- Survey/Poll Management
- Task Management Software
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Conferencing Software
- Voice Mail

... and 55 more features

## Integrations (30 total)

- Apache Airflow
- Calendly
- Claude
- ConferenceLeads
- Countdown Timer
- EasyPolls
- Elsevier Pure
- Engineering Village
- Fantastical
- GPS Fleet Tracking Software
- Google Sheets for Confluence - Workspace Connector
- Google Workspace
- HubSpot Service Hub
- Jira
- KingAsterisk Contact Center Software

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.capterra.co.il/directory/30802/meeting/software)

## Related Categories

- [Meeting Software](https://www.capterra.co.il/directory/30802/meeting/software)
- [Screen Sharing Software](https://www.capterra.co.il/directory/31738/screen-sharing/software)
- [Video Conferencing Software](https://www.capterra.co.il/directory/31895/video-conferencing/software)
- [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software)
- [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.co.il/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Zoom Workplace](https://www.capterra.co.il/software/144037/zoom-video-conferencing) — 4.6/5 (14687 reviews)
3. [Google Workspace](https://www.capterra.co.il/software/168389/google-workspace) — 4.7/5 (17731 reviews)
4. [Google Meet](https://www.capterra.co.il/software/176572/google-hangouts) — 4.5/5 (12178 reviews)
5. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24219 reviews)

## Reviews

### "There are more intuitive tools but it's does the work" — 4.0/5

> **Tal** | *27 March 2019* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: the connection is good. Using other tools, at times the line is disconnected or I can't here the other side or the can't hear me. I have never experienced that with WebEx
> 
> **Cons**: it's a bit more complicated to schedule conferences and go online than other tools i used. Not something that really hurts the overall satisfaction level of the product
> 
> I work with service providers around the world, it's another way to communicate with them. I also use Go to meeting and even hangouts.

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### "Saves time and make quck meetings easy" — 5.0/5

> **Bianca** | *28 July 2026* | Events Services | Recommendation rating: 8.0/10
> 
> **Pros**: WebEX video conference calling has changed how i operate in my day to day. Video calling saves me and my team time. We can easily collaborate from the comfort of our desks. As we all know in oerson meetings take time and you may not have all anwers available away from your desk. Also, the webex chat feature is great for quick questions woth other team members. Instead of calling, I use webex chat to ask a question or get a quick answer. &#10;&#10;I have also used webex to creat training videos. I am able to record a training or a digital training with a team member for future reference.
> 
> **Cons**: Sometimes when there is an update with webex, my preference or setting get changed. Not a big deal, i am pretty savy on fixing the issue.
> 
> Overall, i love this product. I prefer it more than other platforms. I also like the look and design of the product.

-----

### "Webex in Education" — 5.0/5

> **Jennifer** | *14 May 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place.
> 
> **Cons**: What I like least about Webex Suite is that people may experience calls dropping or internet lagging if internet is weak.
> 
> Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal contact information. Communication feels more professional, organized, and efficient because everything is handled in one platform. I’m able to reach parents faster when important updates come up, and they are able to respond in a timely way as well.

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### "Easy to use meeting suite, but not the most reliable" — 3.0/5

> **Richard** | *21 July 2026* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Easy to install, set up meetings etc. Offered better value for money than other similar products. Good for customer support, allowing staff to take control of customers' screens where necessary.
> 
> **Cons**: Often found it to be buggy - random crashes in the middle of a meeting - clearly not a good look when those meetings are with customers\!
> 
> We used Webex for many years, both internally (for meetings with remote staff) and with several customers.

-----

### "Oh What A Tangled Web We Weave" — 5.0/5

> **Brian** | *4 June 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: I really enjoyed using WebEx in multiple ways.  &#10;The WebEx Meetings tool is great to use for our online school.  It is easy to navigate for both teachers and students allowing for great classroom experiences. The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to be recorded as well for asynchronous learning.&#10;Presenting slideshows and screensharing is done with ease. Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video.  The facilitator is able to set controls how they would like these tools to be used.&#10;The Cisco IP phone is also very nice. It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail. There were more features than I needed or used for my position. The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or if there are problems.&#10;I am now at a school that uses Google Meet, which is far inferior to WebEx Meetings in many ways.  I truly miss having a whiteboard for collaborating and classroom purposes in general.&#10;However, we do use the WebEx App for our phone system through our computers, so there is no need for additional hardware taking up space.  This app is great for other reasons.  First, it has a whiteboard feature in it that allows to use in my virtual classroom.  Therefore, I can still accomplish many tasks that I used to due to this feature.  &#10;Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone.  You can also put the app on your mobile device if you like so you are not tied down to your computer.  There is also a Vidcast allowing for video messaging and other features that we unfortunately, do not use at our organization.
> 
> **Cons**: WebEx was created for the business world, so use for education appears to be more of an afterthought. However, educators are creative and can adapt most tools for proper usage. It does seem that WebEx has heard these needs adapting and enhancing tools for everyone.&#10;The WebEx app has been a great tool, but it logs the user out of the texting feature multiple times throughout the day if not being used.  The phone will work, but there is no text notification letting you know you have received a text due to being logged out. We did receive a message a few days back saying that this bug was being fixed and will no longer log us out.&#10;Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load.  You must put your set your quiet hours or other features separately from this.  Therefore, you must have the habit of addressing the phone apart from your computer features.
> 
> As an educator, I have have used several different web conferencing and teaching tools.  I place WebEx Suite at the top of these.  I really missed it when I switched to a new school.  My experience has been very positive overall with WebEx.

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## Links

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