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What Is DealerCenter?

Serving over 22,000 dealers, DealerCenter is the top-rated dealer management solution in the industry. DealerCenter centralizes your entire operation, making it easy to manage your dealership. Whether cash deals, Buy Here Pay Here or outside finance, DealerCenter has all the contracts and paperwork you need to get deals done quickly and accurately. DealerCenter also offers hosted websites, complete CRM, credit reports, auction run lists, powerful mobile solution and much more!

Who Uses DealerCenter?

The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.

DealerCenter Software - DealerCenter Home Page

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Reviews of DealerCenter

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Vladyslav
Vladyslav
Internet Sales Person in Ukraine
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great CRM to work in!

5.0 7 months ago

Comments: Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective.

Pros:

The Interface, UI and UX looks smooth and all on point. The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well. I pretty like fonts and the main page where you can pin your dealers dashboard!

Cons:

Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access. I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM.

Rob
General Manager in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best one stop software shop in the industry

5.0 last year

Comments: 10/10

Pros:

I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.

Cons:

I wish they had more lender options for Arkansas

Mohamed
General manager in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

DealerCenter the DMS you need

5.0 3 weeks ago New

Comments: Great experience overall I enjoy using it

Pros:

Great and easy to use nice looking platform helps me get work done

Cons:

The cost is a bit high but it does offer a lot

Katelynn
Owner in US
Automotive, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Not worth the price

3.0 last month New

Pros:

Just that you can see cars for sale around you and prices they go for

Cons:

I dont like the whole process for adding inventory or the whole set up

Max
Manager in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The best customer service

5.0 4 months ago

Comments: So happy with DC and [sensitive content hidden] my rep.

Pros:

The customer support and service make it easy!

Cons:

Pretty much I'm running my business in DC