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What Is Buildertrend?

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform.

To learn more about Buildertrend, visit buildertrend.com and @buildertrend.

Who Uses Buildertrend?

Buildertrend is ideal for home builders, remodelers and specialty contractors.

Buildertrend Software - Customer Portal
Buildertrend Software - Scheduling
Buildertrend Software - Lead Opportunities
Buildertrend Software - Takeoff
Buildertrend Software - Daily Logs

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Reviews of Buildertrend

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.7
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Katie
Katie
Partner in US
Verified LinkedIn User
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Buildertrend Helped Our Business Scale

5.0 2 months ago New

Pros:

Our team uses the scheduling tool and invitation to invite subcontractors to participate most often, allowing transparency in each project. Our showrooms are getting on board as well, it cuts down communication and adds eyes onto the project timeline for added accountability.

Cons:

We don't have any complaints, the software exceeds the capabilities we need, leaving us with continued learning opportunities. More frequent scheduled training would be a bonus for those who have busy schedules, and the technology moves fast! However, we feel good the this software continues to innovate and listens to what its users need.

Janelle
Customer Relations Manager in UK
Construction Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Buildertrend has all the features a construction business might need

5.0 5 months ago

Comments: Buildertrend has been a very helpful solution for our construction business. We use it to manage and monitor the activities of our field personnel, we use it for quoting, mobile app, work orders, and more. It works ver well and is priced relativel lower than some of the competitors. All in all, it's been a treat for our operations.

Pros:

I think what separates is from other similar tools is that it's completely customized for construction. It has estimating and quoting, work orders, task management, field service monitoring, you name it. It saves you from having to buy and use a dozen different software for each thing.

Cons:

It's kind of confusing an all over the place in the beginning, and there isn't a lot of support documentation online. Pretty easy to use once you get the hand of it though.

Buildertrend Response

5 months ago

Hi Janelle. We're glad to hear you are getting some great value out of Buildertrend. We understand implementation can be a challenge and appreciate your feedback!

Ethan
Maintenance Manager in Croatia
Construction Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Could Be a Great Solution for a General Contractor with Large Projects

3.0 6 years ago

Comments: Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do other large projects like that with subcontractors. It definitely is not designed for companies that do small jobs or many jobs with one client. Be ready with questions when meeting with your BT rep during your 90 day trail time. Have them show you how things are done so you understand how it works 100%. There were a few features that were promised to us, but then when we asked more specific questions, it turned out that those things were not as promised. However, probably a great tool for a general contractor needing to stay organized and wanting to stay transparent to clients!

Pros:

- Time tracking with overtime automatically calculated. - Job costing with custom jobs/types. Can generate reports so you can see effectiveness of employees. - Different views for job schedule which can be nice - calendar, agenda, gantt. - Can store unlimited photos, videos, and documents. All are organized in folders and can be shared with the client easily. - Can assign multiple employees to jobs as well as subcontractors and their prices and information. - It will show your current costs, so you can see how much the job is costing the client in real time. - Most everything is customizable and template based. - You are assigned a specific rep from BT that will answer all questions and do live training with you - Very helpful. - There are a fair amount of videos available online from other users who are also using the software. - Effective for companies that deal with large jobs with many moving parts and subcontractors. - Client portal for each job that includes notes, pictures, videos, progress, invoices, etc. This all can be hidden from clients as well and customized to how much information you are wanting to share.

Cons:

- Calendar feature doesn't allow you to drag and drop jobs or scheduled items and also allow clients to view it. You can either drag and drop or have it be viewable to clients. This is fairly simple to switch back and forth, but it adds extra steps. - App is not user friendly for employees or technicians. There are too many buttons to press. - This software only works well for companies that handle large jobs that are long term with many elements. - To-do's are fairly simple and not well designed. Great that you can add photos, videos, docs to each checklist item. But there's only 1 checkbox per item, no title for the item, and no way to make the to-do list required for employees. - If you don't press "save" after uploading photos/videos or writing notes, they will disappear and you can easily erase notes. No window that reminds you to save work before moving on. - Extremely job-based. You must chose the job and then you can view schedule, clock in, add notes, complete checklist, etc. Not easy to view all jobs at same time. - No line items for invoices. - Client portal is set up to be job-based and not client-based. That means every job will have to have a different username for the client to log into. - Overtime that is automatically calculated doesn't automatically calculate a higher rate on the client's budget. - Learning curve is overall fairly steep. As a fast learner and pretty technically able, it took me a while to figure out how the software worked. Not super intuitive. - Not a very updated or attractive look.

Buildertrend Response

6 years ago

Ethan, we very much appreciate your detailed feedback! We would love to have a member of our Product Team contact you to hear more of how we can make Buildertrend a fit for your industry. Thanks again!

Ashley
Office Manager in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best software for project management with the customer

4.0 3 months ago

Comments: All in all BT is a good software to send customers change's to approve and pay, track the progress of the project, manager purchase orders and even pay invoices. I highly recommend that you connect your accounting (Quickbooks) to BT to making paying invoices super easy and reducing the tasks on accounting. If you are using the system as its intended and entering all the information in BT, it makes the accounting a breeze and you can even have checks sent from BT!!

Pros:

Buildertrend (BT) is PM software for construction, especially residential. I used this software for project tracking, cost, and communication with the customer. This software has many different features and levels to us it. You have PO's , Change Orders, Invoicing, Blueprints, Selections, etc. Having everything you need in one place makes it easy to have a high level overview of the project and see any detail needed. BT also sync's with Quickbooks making accounting a breeze!

Cons:

Setting up BT can take quite sometime and training is needed for the software. If you are tech savvy, you can probably get away without training but will be missing alot of the features that BT offers that makes it worth it. Also, when syncing with quickbooks, you can get errors and everything must match 100%. It is best if you build everything in quickbooks and then import it into BT when setting up so that you know everything is correct and the accounts are linked.

Bethany
Office & Project Coordinator in Canada
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Platform - Bit Pricey

5.0 7 months ago

Comments: Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business.

Pros:

The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion.

Cons:

Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate.

Buildertrend Response

7 months ago

Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.