--- description: Get detailed information about EOS.Web usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EOS.Web Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Library Automation Software](/directory/30022/library-automation/software) > [EOS.Web](/software/56608/eos-web) # EOS.Web Canonical: https://www.capterra.co.il/software/56608/eos-web Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/56608/eos-web?page=2) > Integrated library automation, content, knowledge management, and global ASP hosting for special libraries. > > Verdict: Rated **4.3/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EOS.Web? Academic, Association, Corporate, Digital, Government, Legal, Medical, Small, and Special Libraries ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 12 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SirsiDynix ## Commercial Context - **Starting Price**: US$1,500.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Circulation Management - Fee Collection - Inventory Management Software - OPAC - Patron Management - Periodicals Management - Reserve Shelf Management - Self Check-In/Check-Out - Serials Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Library Automation Software](https://www.capterra.co.il/directory/30022/library-automation/software) ## Alternatives 1. 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These features are ideal for meeting information needs of a definable and homogeneous corporate community With EOS.Web, we have been able to customise attributes of corporate documents and separate documents that are OPAC viewable from those that are password protected. Some corporate reports are confidential We customised EOS.Web to engage patrons via email. When a resource is due for return, an automatic email is generated to remind the patron. In addition, patrons use My Request to seek reference services from the library. Patrons also manage which RSS feeds they receive Whenever I catalogue and classify materials, I use EOS.Web's useful links which gives me access to external servers for cataloguing information. > > **Cons**: Corporate documents such as reports are largely in loose format and need digitising for preservation. I wish EOS.Web had a feature that edit scannes files to make them searchable. > > We have used engaging features of EOS.Web to keep patrons of a corporate Library informed about the goings on in as far as library and information is concerned. ----- ### "EOS.Web Enterprise - Feature rich, platinum customer service, great value." — 5.0/5 > **Amalin** | *21 February 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Feature-rich and flexible with frequent new releases; good accommodation of the requirements of special libraries; easy-to-use interface for library volunteers who have no library training and professional librarians who may not have a lot of technical skill sets but who must perform system administration and/or database management roles; great customer support. > > **Cons**: No real complaints, but vendor is still working out the kinks with hosting EOS.Web SaaS in a FedRAMP environment (a relatively new requirement for federal libraries), which is (or soon will be) a challenge to all ILS vendors. EOS is at the head of the pack in this regard and we are pleased with their progress and performance in this domain. > > Has been a really good solution for us, and very affordable. We have a unique situation where a national program office of less than 3 FT staff supports 400+ relatively small staff libraries distributed across the country, most of which are not managed by library professionals. The EOS customer support can't be beat. ----- ### "Glad our library has finally dropped EOS" — 1.0/5 > **Susan** | *26 January 2017* | Libraries | Recommendation rating: 0.0/10 > > Our library moved away from EOS after a number of years. Customer Service is great, but the software is horrible. ----- ### "EOS is working well" — 4.0/5 > **Carol** | *12 July 2012* > > **Pros**: The pricing model is good, allowing a very small library still to be part of accessing the web-based system. The customer service is excellent, especially Deborah Washington. We have been very pleased with our service. The transfer from our previous database was simple and efficient and cost much less than other vendors. We love the image capture and the ability to create an account for users. We love unlimited users being able to access the catalog. We love that it is not housed on our servers, thus keeping our small college from the updating expense of and dangers to our server. We love that you can build a list (or bibliography). We love that all the modules (periodicals, acquisitions, catalog, OPAC, etc.) are included in one price. We love the academic feel to this program. We are very happy that we can give some permissions to the circulation desk but not allow them unlimited permissions. Retaining full MARC records is very important \& EOS does that. > > **Cons**: Sometimes the windows approach gets tedious when you have to open window after window to make changes to a record (like search, select, then bibliographic record, then item record, then purchase information to record the cost of an item.) We wish it were easier to "browse the shelf" and to know what books were adjacent to the one you are looking at. Our upfront training was overwhelming. We trained before our catalog was available, so there was a bit more than we could incorporate without additional practice. However, the customer service was great in helping us from that point forward. We wish it were cheaper. We're in a real budget crunch and wish we could do more for less. > > I highly recommend EOS for small academic libraries. It is quick to learn, professional in appearance, and practical in use. ----- ### "EOS works well for a highly specialized library" — 5.0/5 > **Patricia** | *12 July 2012* > > **Pros**: 1. no need for local tech services, no server maintenance 2. large installed base means lots of collaborators for ideas 3. easy to train techs to use it 4. record history means techs and others can be held accountable 5. easy to add users to the backend AND patrons to the front end 6. patron personal login enables renew or request items, they can post reviews of library items 7. automated overdue and other notices can be mailed AND emailed to patrons, very reliable 8. Circulation is a snap 9. Customer Service is truly SERVICE, a rare thing these days. They are fast, accurate, and concerned about getting the results I want. 10. In 18 months I have never experienced a single server crash/downtime (and that includes the time there was a huge power outage in Carlsbad.) > > **Cons**: 1. Staff mode requires Internet Explorer. Mac users have to make special accommodations to be able to use it. (Bias: I truly HATE IE) 2. Having been trained on a system that generated smart barcodes and spine labels automatically, I find EOS to be clunkier for that. I have to use an add-on (Avery Dennison) and still have not successfully generated a usable zebra-stripped barcode. (I am entering the item number by keyboard). 3. It is sometimes quite slow to respond. > > Even though I find it painful to have to use Internet Explorer, I will continue to make accommodations for it because EOS is worth it in the long run. I especially like knowing that I am not responsible for the server, running backups, and installing upgrades. The company obviously cares about each and every customer. This type of service is rare and I value it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/56608/eos-web?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/56608/eos-web) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data