---
description: Get detailed information about Engageware usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Engageware Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/30087/scheduling/software) > [Engageware](/software/45552/engageware)

# Engageware

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> Organizations that use our customer engagement solutions deliver quality customer experiences enabling faster growth and efficiency.
> 
> Verdict: Rated **4.2/5** by 70 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Engageware?

Engageware provides solutions for enterprise organizations that need to solve complex challenges scheduling multiple locations, staff and resources in the retail, banking and technology industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 70 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Engageware
- **Location**: Tewksbury, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$78.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Visit the Engageware website for features and pricing information. Engageware Scheduler offers deployments that scale to meet your needs - Enterprise, Salesforce, and Small \&amp; Medium Business.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Client Database
- Email Management Software
- Live Chat Software
- Mobile Access
- Online Booking
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Scheduling Software
- Self Service Portal
- Third-Party Integrations
- Website Integration

## Integrations (3 total)

- Google Calendar
- Microsoft Outlook
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Scheduling Software](https://www.capterra.co.il/directory/30087/scheduling/software)

## Related Categories

- [Scheduling Software](https://www.capterra.co.il/directory/30087/scheduling/software)
- [Appointment Scheduling Software](https://www.capterra.co.il/directory/30757/appointment-scheduling/software)
- [Calendar Software](https://www.capterra.co.il/directory/32297/calendar/software)
- [Knowledge Management Software](https://www.capterra.co.il/directory/30094/knowledge-management/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)

## Alternatives

1. [Calendly](https://www.capterra.co.il/software/148036/calendly) — 4.7/5 (4139 reviews)
2. [Google Calendar](https://www.capterra.co.il/software/213340/google-calendar) — 4.8/5 (4263 reviews)
3. [Doctoralia for Specialists](https://www.capterra.co.il/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
4. [Goldie](https://www.capterra.co.il/software/1036086/goldie) — 4.8/5 (1172 reviews)
5. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1475 reviews)

## Reviews

### "Easy to use software to book online appointments" — 4.0/5

> **Sherri-Lee** | *25 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Very Easy to use, low price, great support.
> 
> **Cons**: I haven't found anything that I don't like about it. It has all the bells and whistles that I want.
> 
> Very good I've used them for years and never considered changing

-----

### "Engageware" — 3.0/5

> **Philip** | *31 October 2024* | Banking | Recommendation rating: 2.0/10
> 
> **Pros**: Support team is very responsive. Easy to work with and informative. Open to discussing most issues.
> 
> **Cons**: A simple change to how emails are used and pass information to new appointments. It’s been an issue for a while and they haven’t given us any real answers yet. Site availability isn’t as strong as some apps and we have experienced higher than should be outages.
> 
> It’s been very good. I enjoy our rep and they do value our experience and input. They have insisted that they will make improvements. Time will tell. We have had them for about 6 years.

-----

### "One trick pony that doesn't do the trick that well" — 3.0/5

> **Cory** | *27 August 2019* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: My favorite thing about TimeTrade is that it allows my customers to book time with me and integrates directly with my calendar.
> 
> **Cons**: The calendar feature that customers use to book time looks very old fashioned and isn't the most intuitive. I feel like sometimes it actually turns people away from booking time. Also, it's not the easiest to set up.
> 
> TimeTrade works for what we use it for but doesn't do anything more than allows people to book time on the calendar. There are so many more tools out there that do this and more. I wouldn't recommend TimeTrade and if I had a say in the matter, I would search around for other tools.

-----

### "TimeTrade- Easy solution to customer interactions" — 4.0/5

> **Verified Reviewer** | *12 February 2018* | Real Estate
> 
> **Pros**: The round robin option has made life very easy for our shared customer experience team. It's also very easy as a manager to see how people's days are being spent and the impact these interactions are having on our customer experience as a whole. Our customers, even those that are less technical, have little trouble understanding this tool and how they can use it to schedule time with our team.
> 
> **Cons**: It would be beneficial to get more robust reporting and data that we can match back to tasks in Outlook and SFDC. We are able to export data to get the views and reporting we need but a dashboard view that is easily shared with users of management's choosing would go a long way towards visibility and transparence of the team's activities.

-----

### "This is THE booking solution for small businesses and entrepreneurs" — 5.0/5

> **Alex** | *30 August 2018* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: After you have it set up, it works seamlessly without you having to do much.&#10;You can set many different types and lengths of appointments/calls.&#10;It's easy to create and adjust the times you're available for the different appointments/calls.&#10;It automatically sends you and the other person emails about the calls AND a reminder email\!&#10;If you connect it to your calendar, it auto-inputs your meetings so you're never double-booked\!&#10;Amazing pricing.
> 
> **Cons**: It can be a little confusing to set up and the tutorial videos don't always address all your issues.
> 
> Since I've started using TimeTrade I've been able to more easily book and have appointments kept with clients. It's very easy for both the user and the client to input information for the calls. Nice to be able to integrate it into websites and social media\! Overall, definitely recommend\! You can't really beat the price.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/45552/engageware)

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