--- description: Get detailed information about Waystar usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Claims Processing Software](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.co.il/software/45512/zirmed Page: 1 / 10\ Next: [Next page](https://www.capterra.co.il/software/45512/zirmed?page=2) > AI-powered, end-to-end RCM platform simplifying healthcare payments for 1M+ providers to reduce complexity and accelerate reimbursement > > Verdict: Rated **4.4/5** by 214 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Waystar? From physician practices to enterprise health systems, Waystar is built for healthcare organizations of all types and care settings to simplify payments and reduce complexity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 214 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Waystar - **Location**: Louisville, US - **Founded**: 1999 ## Commercial Context - **Pricing Details**: Waystar does not publicly publish pricing information. Request a free demo through their site directly for a custom quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounts Receivable Software - Billing & Invoicing - Claims Management Software - Claims Scrubbing - Claims Tracking - Client Portal - Communication Management - Customer Management - Denial Management - Document Management Software - EHR/EMR Integration - Electronic Claims - HIPAA Compliant - Insurance Eligibility Verification - Invoice History - Invoice Management - Medical Billing Software - Patient Portal Software - Payment Processing Software - Remittance Advice - Reporting & Statistics - Revenue Management Software - Third-Party Integrations - Workflow Management Software ## Integrations (13 total) - AdvancedEHR - AlayaCare - Alora Home Health - AxisCare Home Care Software - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - Sunwave - TELCOR RCM - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Claims Processing Software](https://www.capterra.co.il/directory/30029/claims-processing/software) ## Related Categories - [Claims Processing Software](https://www.capterra.co.il/directory/30029/claims-processing/software) - [Medical Practice Software](https://www.capterra.co.il/directory/20029/medical-practice-management/software) - [Medical Billing Software](https://www.capterra.co.il/directory/30026/medical-billing/software) - [Hospital Management Software](https://www.capterra.co.il/directory/30096/hospital-management/software) - [Revenue Cycle Management Software](https://www.capterra.co.il/directory/32275/revenue-cycle-management/software) ## Alternatives 1. [TELCOR RCM](https://www.capterra.co.il/software/119399/telcor-rcm) — 4.7/5 (16 reviews) 2. [OpenPM](https://www.capterra.co.il/software/176585/openpracticesolutions) — 4.8/5 (29 reviews) 3. [athenaOne](https://www.capterra.co.il/software/98735/athenaone) — 3.8/5 (913 reviews) 4. [NextGen Enterprise](https://www.capterra.co.il/software/1011471/nextgen-enterprise) — 4.2/5 (38 reviews) 5. [DENmaar Guardian](https://www.capterra.co.il/software/1042260/denmaar-guardian) — 4.5/5 (26 reviews) ## Reviews ### "Beware of Waystar’s Hidden Auto-Renewal & Illegal Price Hikes" — 1.0/5 > **Betty** | *5 March 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: We had been customers for 10 years, back when it used to be Navicure. I can't believe this is how they treat long term customers. > > **Cons**: 🚨 Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again. 🚨 Unlawful Price Increases: They increased our rates without contractually required notice and far beyond what was allowed (over 200%) 🚨 No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service. 🚨 Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay additional fees to reactivate. > > Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If you sign up, be prepared for hidden fees, forced renewals, increased pricing, and an uphill battle if you ever try to leave. If you’re a practice owner, read the fine print carefully before signing with Waystar. There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t rely on deception to keep customers. We originally signed a contract in 2015 with Navicure, which later became Waystar. The contract contained a 24-month auto-renewal clause, meaning if we didn’t cancel at least 90 days before renewal, we were locked in for another 2 years because they use a "go live date" instead of the signed contract date and considered us passed the 90 day window to cancel before auto renewal. In January 2025, we received only 60 days’ notice (not the required 90) that our prices would increase. The price increased from $115.43 to $365.43 per month—a greater than 200% increase, when the contract explicitly states that annual increases cannot exceed 5% unless justified by CPU-H inflation rates. They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use. ----- ### "Great claims submission software" — 5.0/5 > **Danielle** | *30 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly for submitting electronic medical claims. Easy to make claim edits and claim resubmissions > > **Cons**: My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this ----- ### "THE BEST clearinghouse to trust with your claims" — 5.0/5 > **lauren** | *27 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Hands down the BEST clearinghouse we have found yet\! > > **Cons**: So far nothing. Everything has gone smoothly and efficiently. ----- ### "Waystar works well with EPIC - would recommend" — 4.0/5 > **Bill** | *18 September 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our client success specialists are very responsive, proactive, and thorough. Also, opening cases through customer support is user-friendly, and the user interface is pretty intuitive. The recent addition of the X12 comparison functionality for billing/claims finally checked off a 9-year wish list item - super helpful\! Waystar has also seemed to integrate with EPIC very well. > > **Cons**: The Analytics Tool has been improved from year to year. It could really be "plussed-up" if the available criteria to query would be a bit more granular, particularly with claims. Waystar receives data in all those 837 claim fields. It would be great to be able to report/capture on a lot more than what is currently surfaced in the tool. The "Proof of Timely Filing" document provided in the Claim History view is not accepted as "proof" by really any of the payers with which we have opened timeliness disputes. We have had to engage Waystar Customer Support to reach out directly to payers' clearinghouses to obtain written validation from them to then provide to the payer as verified proof of timely filing - which is a cumbersome and time consuming process. Connectivity with insurance payers for the RTE/Coverage Detection has left much to be desired. From inconsistent/inaccurate query results to available payer connections and functionality, there seems to be plenty of room for improvement when compared to other coverage vendors we've worked with previously. > > Over the past 9 years we have maintained a very positive relationship with Waystar and have been glad to partner with them from claims billing to claims monitoring, RTE, and a growing number of other solution products. Waystar continues to be inquisitive and responsive to our needs, and we look forward to new ways in which we can partner together in the future. ----- ### "Waystar beats any other clearinghouse...they're second to none." — 5.0/5 > **Lisa** | *11 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Waystar is highly secure with the two-factor authentication, has responsible, mature customer support on all levels providing regular updates, very user friendly for all technology levels even if someone is used to the "old school" way of billing. Waystar always responds quickly and efficiently with anything we bring to the table; collaborating both internally and with us without hesitation. Waystar is a wonderful partner to us; I simply can't fathom using any other clearinghouse nor doing any kind of medical billing without them by our side. Waystar provides extreme value for our dollars and offers a wide variety of products and applications to meet any type of medical billing need. > > **Cons**: Honestly, I'm hard pressed for any "cons". If any, the smaller "mom and pop" biller may find the pricing higher than others and perhaps the variety of applications and tools to be "overwhelming" to them. That being said, they should give view a "demo" and not be afraid as I believe they'll find they'll save manual efforts and costs in the long run... > > Waystar is user-friendly, integrates with EHR/EMR systems without issue, provides detailed reporting, uses AI and automation to reduce claim denials and rejections with a support team from top to bottom ready to assist in every possible. Any medical provider or billing company will not be disappointed.. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.il/software/45512/zirmed?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/45512/zirmed) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data