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What Is LogMeIn Pro?

With the release of LogMeIn Central and LogMeIn Pro, both part of GoTo's next-generation solutions for remote access and systems management, GoTo IT Reach is no longer available to new customers. We will continue to support existing IT Reach customers and assist them with their transition over time to the new products.

Who Uses LogMeIn Pro?

Remote device management solution that helps businesses remote printing, password management, multi-monitor display & more.

LogMeIn Pro Software - 1

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Reviews of LogMeIn Pro

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.4
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nathan
Nathan
CEO in Mexico
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

The industry standard. You simply can't get any better than this software

5.0 7 years ago

Comments: When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Pros:

Logmein pro is one of the most amazing products I have ever tested and used. You literally can't go wrong with it. You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Mike
Mike
CEO in Canada
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Safe Remote Support Anywhere

5.0 6 years ago

Comments: LogMeIn Pro is an amazing tool which gives me access to my computer worldwide for both business and personal use. It is easy to set up and to explain to clients. Remote access is essential, downtime has been eliminated and information that can become crucial to a meeting is accessible in a few clicks. With LogMeIn Pro I am accessible to my clients on the other side of the world without ever needing to leave my home. A trusted reliable program I would recommend to anyone.

Pros:

LogMeIn Pro works on any system. The software is reliable, we haven't had any real issues that weren't handled immediately which eliminates frustration. I have been able to access my desktop worldwide without any issue in the past seven years.

Cons:

The cost is definitely a drawback. Mac to PC can sometimes be a bit frustrating too.

Samson
Samson
Senior IT analyst in Canada
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

LogMeIn Pro - no longer free but still good

3.0 5 years ago

Comments: Overall it is a decent product and price is right for small licenses needed. It would be better if it can re-offer free version for personal use

Pros:

I have used LogMeIn for personal use since Free version still exist. I have switched to Teamviewer for personal use when it no longer free but still have use the Pro version for business use Have to admit that connecting from a web interface instead of an installed client is the true convenience over TeamViewer (which still needs a client installation from where you initiate the remote connection) Connection speed is good without much lag (the lag is acceptable compare with other competitors) Although LogMeIn allows multiple connections to a single host but my usage is mainly one to one support, therefore, I am not taking advantage of this feature. Price started from single license with Pro version (as opposed with 25 license for Central) and it is cheaper than any Teamviewer business version Can logon with Domain authentication make it a more Enterprise solution

Cons:

unlike Teamviewer, it does not offer any free version at all for personal use I find the sound quality an issue with LogMeIn

Tracey
Tracey
Director in New Zealand
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great! Never a problem and it never let me down. Easy to set up for both sides - and it reliable

5.0 7 years ago

Comments: Customer Satisfaction from my clients = repeat business = more money!

Pros:

I used this software for many years when I ran a software company. It was our go to for accessing our users nationwide and they were happy to have it running on their computers so we could log in as required to assist them.

Cons:

Sometimes it was a bit slow to connect but this may have been due to the quality of the end users PC and broadband line. No other things I disliked.

Jebin
Jebin
IT MANAGER in Qatar
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Logmein Pro - Review

4.0 3 years ago

Comments: Very happy with the overall experience. Managing multiple PC's which are located in different countries.

Pros:

Work both in browser & Client application. User management and permission options. Feels same as local computer as it has various resolution options

Cons:

Pricing seems to be on the higher side..