15 years helping Israeli businesses
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What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

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Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Caitlin
Caitlin
CEO in US
Verified LinkedIn User
Performing Arts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My go to email marketing platform!

5.0 last month New

Comments: I have had a positive overall experience!

Pros:

It is easy to create aesthetically pleasing emails that get read!

Cons:

Most features are very intuitive, but a few (inserting gifs, for instance) can be frustrating.

Eugene
Project Manager in US
Food Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Only Way to Stay in Touch with Clients

5.0 2 months ago New

Comments: Overall Constant Contact is by far the best email marketing platform we have used. After trying several other products there is no doubt that overall Constant Contact is the best product on the market today.

Pros:

The platform overall is reliable, easy to use, easy to implement and is a great value for the cost. The ability to schedule campaigns, manage contacts, grow our social media followers and so many other features have made Constant Contact an integral part of our business.

Cons:

Additional improvements to the user interface and the help sections would be useful.

Anne
Owner in US
Entertainment, Self Employed
Used the Software for: 1+ year
Reviewer Source

I wish this was easier to use

3.0 last month New

Comments: I don't use this product as much as I had hoped. I can get some support, but many times it seemed the answers to my questions were kept behind a paywall. I already pay a subscription and other expenses to get here, so why not help me stick around? I don't have time to take classes, webinars, and watch tons of videos just to use the product. This was supposed to make my business tasks easier, not throw another job in my lap. I'm not bitter. I just feel that the interface could be more user-friendly. I may have to switch when I have time to find a more suitable product.

Pros:

I like that CC has features like multiple campaign tracking, customizable templates and such. There seems to be places to add a lot of detail and make adjustments. That is the problem.

Cons:

For someone new to the platform or someone who is not tech-savvy, it's hard to figure out how to get things the way you want them to be simply and easily. I would prefer a simple and easy-to-follow graphic way to complete tasks with another layer that digs deeper into the details if I want it.

Constant Contact Response

last month

Hello Anne, Thank you for reviewing Constant Contact. I'm sorry to hear that the tools aren't as intuitive as you hoped they'd be, but I want to make sure we provide the right resources to help make things easier. Our community has a lot of helpful discussions, articles, and posts, and I'd certainly head to our New Customer Hub at this link https://community.constantcontact.com/t5/New-Customer-Hub/ct-p/onboardinghub Though I know you're not a new customer, this page would still be helpful. Here you can watch tutorials, attend live sessions, connect with peers, and more. If you're ever needed to talk with someone about how to do something, don't hesitate to call our support team. We'd be happy to walk you through it. Appreciatively, RJ from Constant Contact

Kelley
Marketing Manager in US
Financial Services Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great platform

5.0 3 months ago

Pros:

The ease of designing emails, scheduling emails, social media management. The ability to make variations on different social platforms is huge. Creating different contact lists. Tracking open rates and clicks. Just overall a great platform for marketing purposes. Also excellent customer service.

Cons:

Twitter (X) was recently removed and would love to have it added back. But otherwise no complaints about this platform.

Becky
National Director of Development and Communications in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Constant Contact is a great tool

4.0 4 weeks ago New

Comments: I love the product. It has helped enormously in growing our pressence and our brand.

Pros:

CC is eacy to deploy and easy to use. With just some basic knowledge of design, you can create compelling emails that catch a readers attention.

Cons:

There are issues with the syncing feature with both WIX and NeonCRM. It creates too many duplicate accounts. WIX synced accounts remain "unassigned to any list" until you manually open each account and assign it.