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Cvent Event Management

Cvent Event Management

What Is Cvent Event Management?

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data.

Who Uses Cvent Event Management?

No matter your industry, Cvent has experience in helping organizations of all shapes and sizes to better plan, manage, market, and analyze their in-person and virtual meetings and events.

Cvent Event Management Software - For Desktop or Mobile
Cvent Event Management Software - For Desktop or Mobile
Cvent Event Management Software - Cvent Integrations
Cvent Event Management Software - Great Attendee Experience

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Reviews of Cvent Event Management

Average score

Overall
4.5
Ease of Use
4.1
Customer Service
4.5
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Eldon
Eldon
Event Coordinator in US
Verified LinkedIn User
Higher Education Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

An Event Management Must!

4.0 10 months ago

Pros:

The software is feature-rich from the planning stages of an event through to the execution. WYSIWYG site development, conditional logic in emails and easy-to-develop registration process make planning easy. OnArrival and Attendee Hub make the constituent experience seamless and positive.

Cons:

The libraries available to store your event documents and graphics need an update for ease-of-use.

Mary Ann
Event Coordinator in US
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cvent Event Management - Mary Ann Hall

5.0 11 months ago

Comments: Once I read and understand the program, its easy with tutorials and articles in the help section to figure out what I want to do step by step. If those do not work there is an excellent customer service to assist.

Pros:

The ease of use, the valuable data that it compiles, and the ease for the attendees.

Cons:

I dont think there isnt anything I do not like about the Event Management.

Verified Reviewer
Verified LinkedIn User
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Cvent Event Education Services

3.0 last year

Pros:

Great software program for educational services learning how to manage events and the proper documents needed (i.e., RFP).

Cons:

There are no instructions or examples on how to accurately and properly fill out certain documents and forms, such as a request for proposal form.

Jenn
Director of Professional Development in US
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Director of Professional Development

5.0 4 months ago

Comments: Having worked with Cvent extensively over the years, I can confidently say it has been a reliable and robust platform. The customer service team stands out for their responsiveness, and my overall experience has been consistently positive.

Pros:

Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process. The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management. Event organizers can easily handle sponsor and exhibitor interactions, coordinate sessions, and foster participant engagement through interactive tools. Built-in feedback surveys help measure event success and gather valuable insights. A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Cons:

Cvent, while powerful, comes with a significant cost investment, making it most cost-effective for our larger-scale events. The platform's training resources are somewhat restrictive – comprehensive learning opportunities are primarily available through the annual Cvent CONNECT conference or in the Community webinars. This limitation can impact new users' ability to fully utilize the platform's capabilities.

Carlos
Senior Client Services Executive in UK
Events Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Feedback

4.0 last year

Comments: It has been a learning curve but we are getting to the point where we are perfectionist and targeting more does issues we are getting but everything else is fabulous

Pros:

I really like the bespoke building of events / tayloring

Cons:

VAT issues sometimes when amending transactions the VAT option disappears

Alisa
Events Manager in US
E-Learning, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Gets the job done!

5.0 10 months ago

Pros:

User-friendly and customizable. Also the customer support.

Cons:

n/a I haven't had any issues that would cause me to write any cons.

Cate
Director of Constituent Relations in US
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use; professional

5.0 last year

Comments: I have absolutely loved working with Cvent and have been a loyal customer for a decade. I highly recommend Cvent Event Management!

Pros:

The Cvent Event Management Platform is so easy to use! The team at Cvent sets you up for success, training you and your team to build your own registration systems and event emails. This allows you to have full, customizable control of the product and create a seamless and branded experience for your users.

Cons:

The cost is a bit higher than some other platforms, particularly if you only have limited use for the system.

Soo
Managing Director in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Amazing all in one program

5.0 last year

Pros:

i love the ability to manage all aspects of the event through one cloud based software

Cons:

lag times or when there is a system issue but its not often

Nicole
SMMS Operator in US
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

All-Encompassing Platform

4.0 2 years ago

Comments: Its the best tool we've found that can meet our needs and has the least amount of issues

Pros:

That is holds all features and functionality that we would require to request, build a reg site, and plan an event within one platform.

Cons:

I think that the reporting could be more robust!

Kae
Marketing Associate in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

All in One Event Planning

4.0 4 months ago

Pros:

Cvent event management made it easier for us to organize our events in one platform. The ready-to-use templates and flexibility to host small to large events is a plus! I love using the customer support live chat anytime I run into an issue. They are quick to respond!

Cons:

It can be a bit time consuming on learning how to use Cvent overall, but after that everything is seamless. Not being able to login into multiple devices using one account gets tiresome when I am working offsite and my computer at work still has me logged in.

Mercy
Account Executive in US
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The best of all times tool for registration every 24.7

5.0 9 months ago

Pros:

I do like how the customizable features are The customer service is legit The platform is easy to use Their web registration is a 100% the best

Cons:

Nothing really is wrong with cvent it is genuinely the best

Julie-Michelle
Meetings Manager in US
Events Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

You Get What You Pay For

4.0 10 months ago

Comments: There are many options available to help you learn, including how-to guides, online trainings/certifications, user groups, and customer service. The ability to save events as templates so you do not need to reinvent the wheel (and so you can keep sites consistent) is invaluable.

Pros:

The system is very robust and offers just about any capability you may want. Similar products often have limitations to what they offer so they come with a lower price tag. If you need a robust system with the capability to customize reports and data, the higher price tag is worth the cost and will save you time and stress as a result. Customer service is easy to get in touch with and work with any issue you may have. They're also quite receptive to feedback regarding functionality.

Cons:

It can feel a bit daunting at first because there are so many items to learn. Some items have limits to their functionality which can get frustrating, but it's no different that similar platforms I've used over the years.

Nicole
Event Technology and Registration Manager in US
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Overall a great platform with several integrated solutions

4.0 7 months ago

Pros:

I like that the management portion of the platform integrates with all of their solutions and tools across the platform.

Cons:

Currently, my least favorite part of the event management portion is the reporting feature. It is hard to create the reports we need with the limited flexibility. Our internal team has a hard time understanding reports.

Katherine
Event Registration in US
Events Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Registration has never been so easy!

5.0 10 months ago

Pros:

I enjoy how user friendly Cvent event management is. Creating the mobile app, uploading attendees and sending emails are important for our job, and having it all in one place is convenient!

Cons:

At this time, there are not any major cons I have with Cvent. Sometimes the website can act up a bit when adding attendees, however, that happens with all websites and customer support is helpful.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Streamlines registrations of all sizes

4.0 last year

Pros:

Whether we're hosting an event for 5 or 5,000 cvent registration helps us streamline our registration process and turn a manual or complex process with ease. We can then do post-reg reports, follow-ups and cross-event attendance analytics with ease.

Cons:

Sometimes the need to create custom fields or the understanding of how to 'register on behalf of someone'. The one thing I think we dislike the most is if during set up you create a mandatory checkbox question (i.e. agree to our Terms and Conditions) you can't just edit the text if you find a typo, you have to delete it and start over.

Cassandre
Technology Coordinator - MICE in Canada
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A great platform!

5.0 11 months ago

Pros:

Cvent is useful for event and attendee management. Everything you need is in the same place. It has greatly improved our work.

Cons:

It isn't perfectly tailored to incentives trips. There are a few features that could be improved: guest management, multi destination flights, etc.

Cvent Response

11 months ago

Thanks for taking the time to review our product. I have forwarded on your feedback on to our Product department as they are responsible for the roadmap ahead.

Avash
RA in US
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Powerful Event Management with Marketing

5.0 4 months ago

Comments: Overall, it has been a good experience with Cvent Event Management. I appreciate the support team that helped us setup the software and also answered to our queries afterwards. I think support is extremely important when using software. I love that we can run email marketing campaigns right from the software which saves a lot of time as I don't have to export all contact information and characteristics to other email marking software.

Pros:

The customer support of Cvent is top notch. Once, I couldn't figure out how to do a simple thing and I reached out to support and they seemed to be happy to help me. Regarding feature, I like the attendee management feature and the ability to export event reports. This makes it easier to plan further event.

Cons:

There can be significant learning curve. I personally roamed around the software for week before I could use it as I wanted to. I wish the developers focused on user experience because I believe there is definitely rooms for improvement. However, once we learn - its a powerful piece of amazing software.

Manmadharaj
Assistant manager in India
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Cvent cares you event!!!

5.0 10 months ago

Pros:

Web registration, payment set up, reporting, attendee hub

Cons:

I don't think I have anything specific to event management. It works the way we expect.

sarah
Event Tech in US
Events Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Event Management

4.0 last year

Comments: I highly recommend it. Support is always there to help and are quick with their replies. Being able to manage the attendees has been very easy with information right at your fingertops.

Pros:

Once you know how to use it, it has all information you need to manage an event. The registration is easy for attendees. Managing the attendees is easy with the reports you can run.

Cons:

Takes getting used to. Training could be more complete. I feel like the training videos do not cover everything. Needs some updates to make it smoother.

Gina
Events Coordinator in US
Information Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Cvent Event Management from new user

5.0 11 months ago

Pros:

It is user-friendly. Cvent offers trainings on the platform, as well as a support phone number and email.

Cons:

It can seem overwhelming for a new user. It is so robust and has so many avenues to take. Initial training is needed for a new user, instead of just being self-taught by reading and watching videos alone.

Cvent Response

11 months ago

Thanks for taking the time to review our product. As we aim to increase our flexibility of the product, the complexity also increases. We are looking into streamlining the backend without disrupting our current user base, and I have forwarded your input to my colleagues in Product Management and Design.

Andrea
Conferences and Events Coordinator in US
Financial Services Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Cvent review- two thumbs up!

5.0 4 months ago

Comments: Overall it has been a great tool with incredible customer service

Pros:

It has so many capabilities and can be a one-stop shop for our events

Cons:

It's sometimes hard to find things because there is so much in Cvent

Ginger
Director in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

One-Stop-Shop for Events

4.0 last year

Pros:

The platform is easy to use for the smallest or largest of events. You can capture all of the information needed to have a successful event.

Cons:

It can be difficult to understand the language being used often researching features to better understand the set-up. The language isn't as intuitive as I would like.

Elizabeth
Events Coordinator in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Cvent Overall

4.0 11 months ago

Pros:

easy to manage events, especially registration.

Cons:

lack of customization, a lot of templates look very cookie cutter.

Jetender
PM in US
Computer & Network Security, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Easy Event Management

4.0 10 months ago

Comments: One of best Event management tool in the market.

Pros:

Great features for Event management . 1. Registration 2. Attendee management 3. Onsite solutions 4. SMM tool for Event Management 5. Reporting 6. Registration Templates

Cons:

None that I am aware off so far. It works as expected.

Vijayathivakaran
Web Analyst in India
Pharmaceuticals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

One stop solution for hybrid meetings!

4.0 2 years ago

Pros:

Simplified product for managing an event end to end from managing invitee lists to attendee details report.

Cons:

If it had "Auto save" feature could be better in site designer & email designer.