---
description: Get detailed information about Infortel Select usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Infortel Select Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Infortel Select](/software/24380/infortel-select)

# Infortel Select

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> ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes.
> 
> Verdict: Rated **4.8/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Infortel Select?

Corporate Offices, Retail, Financial, Professional Services,  Education, Government, Healthcare

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 8 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ISI Telemanagement Solutions
- **Founded**: 1977

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- By-Extension Reporting
- Call Duration
- Call Logging
- Call Tracking Software
- Caller ID
- Cost Analysis
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics
- Who Answered Log

## Category

- [Call Accounting Software](https://www.capterra.co.il/directory/30083/call-accounting/software)

## Alternatives

1. [Microcall](https://www.capterra.co.il/software/128915/microcall) — 4.6/5 (18 reviews)
2. [CloudTalk](https://www.capterra.co.il/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [PhoneBurner](https://www.capterra.co.il/software/134672/phoneburner) — 4.8/5 (176 reviews)
4. [CASH+ Call Accounting Software](https://www.capterra.co.il/software/16984/cash-call-accounting-software) — 4.9/5 (38 reviews)
5. [Callbox](https://www.capterra.co.il/software/1046395/callbox) — 4.9/5 (7 reviews)

## Reviews

### "Great reporting product for Cisco" — 5.0/5

> **Kevin** | *12 November 2019* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The sheer details that it pulls from the CDR records, and the reporting you are able to build from that is impressive.  Automated jobs, fast response time, and stability are all big pluses as well.
> 
> **Cons**: The learning curve is fairly steep, and a few of the fields that are in the base CDR records don't translate to report options.
> 
> It's been great to work with, and has been very reliable for us.

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### "ISI reporting" — 5.0/5

> **Kevin** | *4 January 2019* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I love all the details and options for setting up reporting, and the automation possible.  Everything I can think of, has been possible so far.
> 
> **Cons**: Keeping the directory list clean is a bit of a pain at times, otherwise, no issues.

-----

### "Infortel Review" — 4.0/5

> **william** | *16 February 2017* | Higher Education Software | Recommendation rating: 8.0/10
> 
> **Pros**: ease of use
> 
> **Cons**: moving users or changing DN can be clunky
> 
> Infortel application is easy to use and administer.  Customer service is exceptional, prompt and courteous.

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### "Infortel Select has helped me keep up with our Telecom usage\!" — 5.0/5

> **Debbie** | *24 February 2017* | Construction Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and provides concise reports.
> 
> **Cons**: Setting up reporting for some things, such as JTAPI pilots, was not intuitive, but was easy once I got it figured out.
> 
> Infortel installation was easy, with the assistance of the technician who came to help me set everything up.  A few of the set-up items are not really intuitive, but it can be figured out.  Their support is excellent and they have been so helpful\!\!

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### "Infortel Select Review" — 4.0/5

> **Tom** | *3 March 2017* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use.
> 
> **Cons**: Nothing.
> 
> Infortel Select software is a very useful tool for managing your VoIP phone system.  They have many reports available to choose from or your can make custom reports.  Their customer support is great\!  Many knowledgeable and helpful folks\!

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## Links

- [View on Capterra](https://www.capterra.co.il/software/24380/infortel-select)

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