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What Is ReserveSource?

ReserveSource is a booking software system for tour operators and rental companies. The software streamlines the reservation process with features like real-time calendar availability, online payments, customized pricing, paperless contracts, and robust reporting. Companies can manage inventory, automate workflows, and simplify the customer journey with ReserveSource. The software aims to help rental and tour businesses improve their booking experience and grow their operations. Key capabilities include hourly and daily reservations, experience-based pricing, packaging, integrated point-of-sale, and automated refunds.

Who Uses ReserveSource?

Tour operators, rentals for boats, tours, skis, ATVs, Segways, zip-lining, snowmobiles, diving, bicycles, horseback riding, and more outdoor recreation activities.

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Reviews of ReserveSource

Average score

Overall
4.8
Ease of Use
4.5
Customer Service
4.8
Features
5.0
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
25%
Carr
General Manager in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ReserveSource is a must have for any fast paced rental environment.

5.0 3 years ago

Comments: We picked ReserveSource after demoing company after company for rental reservations software. ReserveSource leads the pack because it allows for the most customizations, and unique setups. For Beavers Bend Marina, we were looking for a rental software for boats/jetskis that allowed the customer to choose the time that they wanted, as long as the minimum time was met and the reservation system (ReserveSource) would also assign the reservation to a unit automatically without my staff having to do so. Since the unit is assigned by ReserveSource, this allows my staff to do other things than to keep up with what rentals are on what boats, jetskis, etc.

Pros:

ReserveSource is clean, easy to navigate, and has a great support staff and you can even get same day answers for any issues that arise. During setup, they will help you set up most of the back end and provide training to your staff. Liability waivers can either be digital or paper, this is a huge plus so that if your company is not ready to make the switch to digital waivers you can continue using paper until you are ready to make the switch.

Cons:

I cannot think of any major cons. I have used other reservation software programs and ReserveSource is the best for rentals.

Ryan
Manager in US
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Software

5.0 3 years ago

Comments: Overall its a great product. I think any marina, recreation center, or any business that deals with a high volume of reservations would really benefit from this product.

Pros:

I Like how easy it is to use. When Making a reservation it is super easy and is also simple for the customer to do online. It helps me a lot during busy times to keep up with multiple reservation and keeps things organized.

Cons:

Things do come up that I think would help us more and the support staff for the software are super helpful and are always looking to innovate and looking for ways to improve the software.

Marissa
Hostess in US
Consumer Goods, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product

4.0 2 years ago

Comments: I have had an amazing experience with reservesource they have helped out business tremendously

Pros:

I definitely recommend this company they make 100%sure your completely satisfied love their costumer service

Cons:

It occasionally freezes for no reason is the only thing I could think of

Candra
General Manager in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software

5.0 2 years ago

Pros:

Very easy to use! I use every day with little to no issues. The customer support team is very quick and eager to help with any issues.

Cons:

Once everything was set up it has been great. No cons come to mind.