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What Is Zeffy?

Zeffy is the only zero-fee fundraising platform for nonprofits.

While other platforms take a portion of donations in fees, Zeffy gives 100% of all donations directly to nonprofits and relies entirely on voluntary contributions. Donors can have peace of mind that the entirety of their gift is going straight to the cause.

Online donations. Event ticketing. Peer-to-peer fundraising. Memberships. Donor management. Online auction, Raffles & lotteries and more!

Who Uses Zeffy?

Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 50,000 nonprofits across North America.

Zeffy Software - Get access to your donors’ complete profile details and transaction history in just a few clicks.
Zeffy Software - Create 100% free registration forms and tickets for your next fundraising event.
Zeffy Software - Engage with the right donors at the right time
Zeffy Software - Collect 50% more online donations with high-converting donation forms

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Reviews of Zeffy

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.9
Features
4.5
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Zeeshanali
Zeeshanali
Treasurer in Canada
Verified LinkedIn User
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Using Zeffy

5.0 10 months ago

Comments: Excellent experience from a user, administrator as well as customer service

Pros:

Cost effective interactive platform that keeps on evolving Donor management Able to sell tickets for events and fundraise

Cons:

If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction

Cynthia
Vice-President in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy and Effective Event Management for Non-Profit Organization

5.0 5 months ago

Comments: Overall experience has been very positive. The platform is easy to navigate and customer support is responsive and helpful.

Pros:

Zeffy provides an ideal platform form for event registrations for my non-profit organizations. Setting up events and managing registrations is quick and easy. Registration forms can include custom questions which is essential for our events. The ability to accept optional donations has proven helpful. The fee structure which ensures our non-profit receives 100% of the proceeds from registrations and donations is terrific.

Cons:

We experienced some challenges in setting up our payment processing through Stripe, but this seems to relate more to Stripe than Zeffy, and Zeffy support was helpful in resolving the issues.

Yule
Treasurer in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Account cancelled without explanation

1.0 3 months ago

Comments: Very disappointing. Left us high and dry without any explanation or recourse.

Pros:

I used Zeffy with great success for one organization so recommended it for another.

Cons:

In response to a request for help how donations were processed, they cancelled my account without any explanation. Left a mess with my donors.

Lance
Founder in US
Construction Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

0% Fees & 100% Support

5.0 4 months ago

Comments: Stellar. I cannot remember the last time I didn’t have something to critic about a service or product.

Pros:

0% processing fees is huge. What makes the service stellar is that everyone and everything (platform, set up, forms, etc) I have worked with has been a breeze to interact with. The “pay to play” companies need to take some notes from Zeffy.

Cons:

I’ll update this when I find something relevant… that they’re not a bank. When I see something, I’ll let them know because already know they want this experience to be the best.

Martha
Volunteer in US
Civic & Social Organization, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Zeffy is free and perfect for nonprofits!

5.0 10 months ago

Comments: A small learning curve but that was was to be expected. That being said I was up and running with links to three campaigns on my GoDaddy website in 8-10 hours.

Pros:

We are a small nonprofit and struggling to fund our mission. Zeffy will allow us to raise money at no cost.

Cons:

Love it and anxious to see the new upgrades.

Larry
Treasurer in US
Fund-Raising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great Zeffy

5.0 5 months ago

Comments: Excellent product, good service support. Easy to create and use.

Pros:

100% Free to non-profit organizations. Forms are easy to create and edit as necessary. Reports are functional and easy to obtain. Payment schedules set to when you want them.

Cons:

Tap to Pay is not available for Android.

Laura
Treasurer in US
Nonprofit Organization Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I would definitely try Zeffy

4.0 4 months ago

Comments: I thought it was easy to navigate. Zeffy tried to think of all the things you would encounter using their software for events: like redundant emails, managing emails, testing emails etc. They deposited to my account in a timely manner like they said they would. Zeffy seems more like a boutique service which I like.

Pros:

I used Zeffy for a small event of 60 people. I used the email communication and setup, payments, and invites.

Cons:

I had about 10 people come for free and I didnt have time to figure out how to discount them on zeffy.

Debbie
Director in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Wellness Retreat

5.0 3 months ago

Comments: Amazing. I did not have to keep track of people who attended, I was also able to log guest who gave cash and/or check. Very Simple

Pros:

The way it kept track of attendees, easy to send out reminder and thank you after the event. Love it

Cons:

There nothing i can say at this time. This was my first experience and i loved it.

Leah
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Love this processor

5.0 3 months ago

Comments: Easy to use, great for our small nonprofit, and great to pay no fees.

Pros:

There are no fees so my nonprofit gets to keep all our donations.

Cons:

User Error: I didn't understand that if I deleted a form, I wouldn't be able to see how many donations came through that channel.

Ray
Manager in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good Start

5.0 3 months ago

Comments: Still on first event... we will have more to evaluate at the end.

Pros:

no charge to the non profit makes trying Zeffy much easier

Cons:

It is a little bit harder to use than ebrite

Patrick
Executive Director in US
Nonprofit Organization Management, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Zeffy - The Perect Price for Nearly the Perfect Program!

5.0 last year

Comments: The price and ease of use make this an easy decision for our nonprofit. We would love to see it develop and grow in communication and donor management so we could stop using multiple programs. In addition, their customer service is extremely fast and easy to work with! A great, easy software to implement quickly and maximize time and profit!

Pros:

It is easy to set up and use! You can easily customize the forms to collect funds for tickets, events, and more. The dashboard is intuitive so even those with little training can help administer the data and information to help you reach your goals and find success.

Cons:

Zeffy does not have all the features that we wish it had. It could use a more robust messaging system with more features to create eye-catching emails. We would love the ability to manage our silent auction for our events. It needs to be able to do POS on Android (which I learned is coming soon). And we would love it to have more features with tracking individuals, donor engagement, etc.

Katie
Coach/Secretary/Treasurer/Volunteer in US
Sports, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Really free

5.0 last year

Comments: Very easy to use. Allows small non-profits to effectively accept card payments without it costing them a ton.

Pros:

It is truly a free platform and works easily and smoothly.

Cons:

Needs easier access to view the invoice/receipt that a client is sent/receives.

Mark
Treasurer in US
Accounting Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Most efficient value for non profits

5.0 last year

Comments: It was easy to setup. Got up and running in two weeks compared with six months of Paypal.

Pros:

Best value for the money as this has been recommended by other Toastmaster treasurers that used the application.

Cons:

I would like a template where I can onboard a new member joining for the first time and I can simply enter the email address.

Chase
President in US
Philanthropy, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Zeffy is FANDAGO for Non-Profits!

5.0 2 years ago

Comments: Has been great, especially the customer service. After I signed up, a member of Zeffy emailed and called to check in to see if I had any questions. I've had much follow up since and if I ever have a questions, they respond very quickly! They also listen to my opinions on how to make the site even better.

Pros:

I love that it is an entire free platform for non-profits with ZERO credit card processing fees. We have used Square & Stripe in the past and lose out on so much money trying to fundraise.

Cons:

Improvements could be made in the Membership area, as it's setup like you're selling tickets to an event. I would suggest that it has its own category on the site.

Brynne
Community Engagement Coordinator in US
Individual & Family Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

USE ZEFFY IT'S WORTH IT!

4.0 last year

Pros:

Zeffy is such a good option for nonprofits. It gives people the opportunity to put money back into their nonprofit, instead of to some large corporation that takes fees that are hurting nonprofits.

Cons:

Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient.

Cheryl
Project Manager in US
Religious Institutions, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Option For Small Non-Profits

4.0 6 months ago

Comments: Overall, we are happy with our experience with Zeffy. From a customer service standpoint, they are very responsive when issues are raised, generally within 24 hours or less.

Pros:

If you've used any other donation processing platform, Zeffy is pretty easy to navigate. They have a number of options for forms creation that should serve most, if not all, of the needs of a non-profit organization. I like that they also offer Tap-to-Pay.

Cons:

The eCheck process is cumbersome if the donor wants to enter their bank information manually rather than allowing Stripe (their processor) to directly access their bank account. Also, it seems a bit disengenuous that they don't make it a little more obvious that paying the recommended fee is optional. Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account.

Sheila
Secretary in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Most user-friendly platform ever!

5.0 7 months ago

Comments: I work in IT and have used many applications and platforms throughout my career and I've never been so impressed with a product like I have with Zeffy. Bravo to you for creating such an amazing tool that nonprofits can benefit from for years to come!

Pros:

The entire process was so seamless and pain-free. I found the customization and branding super straight-forward and simple to follow. I will continue to use Zeffy for all our fundraising event needs!

Cons:

Can't name a thing because the every feature Zeffy provided our organization was value-add from beginning to end.

Benadette
Director and Founder in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Love Zeffy! If you are not using it, try it!

5.0 5 months ago

Comments: Great! Zeffy has thought of everything a non profit needs.

Pros:

Helpful hints. When we did not get on Zeffy for awhile, Zeffy slowed down on reminders and we really liked that!

Cons:

There was a slight problem signing up for fund raising. The key was to click on a tab on the right but I could not see it. sorry I don't have time to explain it perfectly. After I wrote Zeffy about it they got back to me right away! This is really not a problem but it did stop us from getting our fundraising button. REally this was not a big problem or deal breaker!

Sophie
Development manager in Canada
Fund-Raising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A secure and friendly using plateform to raise money and save important fees

5.0 10 months ago

Comments: Great experience with an efficient team.

Pros:

The personalised customer service and disponibility of the team to help set up our account.

Cons:

Sincerly not much to say. There is someone to help out if I need assistance or if I have questions.

Kali
Founder / Executive Director in US
Mental Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Zeffy is a 100% FREE resource that you NEED for your nonprofit!

5.0 2 years ago

Comments: Incredible. We will use this as long as it exists!

Pros:

Zeffy is an amazing platform. It is created by a nonprofit and for nonprofits and they are not here to take anything off the top. With an easy-to-use system and helpful staff who you can actually speak to on the phone, this is an amazing resource. I don’t even want to think about fundraising without it!

Cons:

No complaints. It is incredible. (If you need fast donations you will need to plan ahead though. Instant donations are not a thing but you can do Weekly donation transfers or monthly!)

Robert
Vice President in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

BEST Donation Platform For Your Nonprofit

5.0 2 years ago

Comments: I looked into various donation platforms and when I came across Zeffy, it seemed too good to be true. A brief note of my background: two companies I have worked for, had created their own technologies and I was the one selected to demo our technologies to our prospective clients and to travel to our current client's facilities to troubleshoot, which is why I look at technology with a critical eye and a forward-thinking mindset. Zeffy passed both my "eye and mind tests" and we could not be happier in choosing them for our donation platform!

Pros:

Zeffy is easy to set up and easy to use for our back-office teams and our clients. We receive 100% of all of our donations. Their event management is EXACTLY what we were looking for and we plan to begin utilizing it later this year. Their help desk is responsive and truly helpful. Not sure if you have ever been sent to a "helpless" desk for problem-solving, which for us is quite frustrating. Zeffy's customer support has been exceptional!

Cons:

We would like for any video to play on the donation screen (where you have the option to select your logo or a video). Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we cannot play our video, so we display our logo. I do believe they are aware of this and hopefully, in their next technology update, we (and all companies) will be able to display our videos, other than shorts from YouTube.

Bernie
Web and Marketing in US
Civic & Social Organization, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Awesome Fundraising Software

5.0 7 months ago

Comments: Excellent software and system - works as it should!

Pros:

It's free, you receive 100% of donation and the implementation of it to our website and social medias is very easy

Cons:

Wish they included company donation name in contact dashboard since many donations are from companies

Nick
Executive Director in US
Broadcast Media, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Zeffy has been an absolute life saver for my small nonprofit.

5.0 last year

Pros:

Zero cost for nonprofits, easy navigation in the dashboard, incredible customer service, and a fantastic donor management system that is also easy to understand and easy to utilize.

Cons:

I've had a few issues understanding some of the interface but that could be more from my own lack of understanding rather than Zeffy's set up. I wish there was a way to embed the donation options with the branding options they offer into my website rather than requiring a separate link but this has never been a big issue.

Jennifer
Executive Director in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A great tool

4.0 11 months ago

Comments: Have had an overall excellent experience using Zeffy.

Pros:

The ability to use for ticketing, campaigns and setting up different shops.

Cons:

Some donors/purchasers have been confused about the messaging on the donation to Zeffy (it automatically populates and it is not explicit that a donation is optional).

Erin
Director in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Zeffy is the best for non-profit donation processing

5.0 last year

Comments: we are a non profit that accepts donations with credit cards and Zeffy has helped us immensely.

Pros:

Zeffy is our go to credit card processor for special events and donations saving us from high processing fees.

Cons:

Some event planning offer ability to share on social media.