17 years helping Israeli businesses
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What Is Emitrr?

Automate the endless tasks—follow up, reminders, review requests, scheduling, intake, and more with Emitrr. Spend your time growing your local business by bringing everything under one platform - Reputation, Text messaging, Phone System, Forms, Customer Engagement and more. Emitrr is a complete customer interaction and engagement platform. We are built for and by local business owners (healthcare, home services, real estate and more). Say NO to multiple software subscriptions.

Who Uses Emitrr?

Small businesses use Emitrr to ensure complete customer engagement and interaction via automated texting.

Emitrr Software - Capabilities
Emitrr Software - Webchat
Emitrr Software - Dashboard
Emitrr Software - 4

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Reviews of Emitrr

Average score

Overall
4.8
Ease of Use
4.9
Customer Service
5.0
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
13%
3
1%
David
David
CEO in US
Verified LinkedIn User
Construction Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great for Communicating with Customers via SMS

5.0 6 months ago

Comments: It's easy to use and great for what I need as a small garage door company

Pros:

Ease of texting to my customers, sending and receiving is fast and stable Easy template build outs for quick texting

Cons:

They are for a lot of industries, but not specific to the home service industry. So that takes away some features that I need. But they are implementing new stuff monthly.

Jamie
Director of IT in US
Government Administration, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A great texting system with excellent customer support

5.0 2 years ago

Comments: [sensitive content hidden] are the people we have been dealing with and they are super professional and very committed to helping us become successful. I have worked with lots of software, SaaS, and support teams over the years and I can honestly say that Emitrr has a top-level team in place. very responsive to our needs, which are probably somewhat unique in that we are a local government helping Children a nd families in our community. We serve an area of 1.4 million people, so texting is an important part of our outreach. I highly recommend Emitrr to any organization.

Pros:

There are several things I like about Emitrr: 1) they have built a powerful, easy to use web interface. 2) The onboarding of our staff and contacts was excellent 3) Any issues we have had were addressed immediately and professionally by Emitrr staff 4) they are improving the product on an ongoing basis

Cons:

Nothing bad to say about Emitrr. For a government agency of 45 staff and about 14 additional staff at our Family Resource Centers, texting thousands of people every month is a complicated process in itself. Emitrr has worked with us closely to iron out any issues we have had. Thank you!

Kaitlin
Medical Assistant in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Service, Highly Recommend

3.0 2 years ago

Pros:

this is an easy software to navigate while using other screens

Cons:

it lags when I am trying to reach a patient I cannot instantly hear them and they cannot hear me which causes them to eventually hang up.

Betsania
Manager in US
Insurance Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best Messaging Platform Out! Save the time on researching and comparing this is it...!

5.0 4 months ago

Pros:

You have it all integrated into one platform, the signatures, the amount of characters, you can attached files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.

Cons:

So far honesty we can not complain, the team is always a phone call away.

Michael
Owner in US
Construction Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

It just works!

5.0 5 months ago

Comments: Overall very positive. The service works like I need it to, the customer service is amazing, up-time is great, and changes made seem to be well thought out and well, not just changes for change sake.

Pros:

Ease of set up. Customization. Templates. Zapier compatibility Customer service

Cons:

The worst I can say about it is that I have not found a native dark theme. No big deal as I use Dark Reader Chrome add-on and I love how it looks.