---
description: Get detailed information about IntouchSurvey usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IntouchSurvey Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [IntouchSurvey](/software/211342/intouchsurvey)

# IntouchSurvey

Canonical: https://www.capterra.co.il/software/211342/intouchsurvey

> Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses IntouchSurvey?

IntouchSurvey offers multiple subscription levels to meet the needs of individual operators and chains in retail, restaurant, petro-convenience, grocery, and hospitality. Enterprise options available

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intouch Insight
- **Location**: Ottawa, Canada
- **Founded**: 1992

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Grow: $199 per month&#10;Scale: $399 per month&#10;Lead: Please contact Intouch Insight directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United Kingdom, United States

## Features

- Anonymous Feedback
- Continuous Feedback
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Dashboard Software
- Data Analysis Tools
- Data Import/Export
- Data Visualization Software
- Email Management Software
- Email Marketing Software
- Feedback Management
- Goal Setting/Tracking
- Live Results Sharing
- Mobile Survey
- Multi-Channel Distribution
- Multiple Question Types
- NPS Survey Structure
- Negative Feedback Management
- Offline Response Collection
- Panel Management
- Performance Review Management
- Presentation Tools
- Progress Tracking
- Pulse Surveys
- Q\&A Management
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Sentiment Analysis
- Skip Logic
- Statistical Analysis Software
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Survey Software](https://www.capterra.co.il/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.il/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.co.il/directory/10041/market-research/software)
- [360 Degree Feedback Software](https://www.capterra.co.il/directory/30666/360-degree-feedback/software)
- [Polling Software](https://www.capterra.co.il/directory/31220/polling/software)
- [NPS Software](https://www.capterra.co.il/directory/32075/nps/software)

## Alternatives

1. [Jotform](https://www.capterra.co.il/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [SurveyMonkey](https://www.capterra.co.il/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
3. [Zoho Survey](https://www.capterra.co.il/software/131426/zoho-survey) — 4.6/5 (450 reviews)
4. [Alchemer](https://www.capterra.co.il/software/72549/alchemer) — 4.5/5 (319 reviews)
5. [Survicate](https://www.capterra.co.il/software/132914/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Great Platform for International Surveys" — 5.0/5

> **Lauren** | *16 July 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.
> 
> **Cons**: The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. &#10;&#10;Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.
> 
> Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

## Links

- [View on Capterra](https://www.capterra.co.il/software/211342/intouchsurvey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211342/IntouchSurvey/> |
| en-AE | <https://www.capterra.ae/software/211342/intouchsurvey> |
| en-AU | <https://www.capterra.com.au/software/211342/intouchsurvey> |
| en-CA | <https://www.capterra.ca/software/211342/intouchsurvey> |
| en-GB | <https://www.capterra.co.uk/software/211342/intouchsurvey> |
| en-IE | <https://www.capterra.ie/software/211342/intouchsurvey> |
| en-IL | <https://www.capterra.co.il/software/211342/intouchsurvey> |
| en-IN | <https://www.capterra.in/software/211342/intouchsurvey> |
| en-NZ | <https://www.capterra.co.nz/software/211342/intouchsurvey> |
| en-SG | <https://www.capterra.com.sg/software/211342/intouchsurvey> |
| en-ZA | <https://www.capterra.co.za/software/211342/intouchsurvey> |
| fr | <https://www.capterra.fr/software/211342/intouchsurvey> |
| fr-BE | <https://fr.capterra.be/software/211342/intouchsurvey> |
| fr-CA | <https://fr.capterra.ca/software/211342/intouchsurvey> |
| fr-LU | <https://www.capterra.lu/software/211342/intouchsurvey> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"IntouchSurvey","description":"Nothing travels faster than Voice of Customers (VoC). IntouchSurvey is a survey tool optimized  to help  multi-unit businesses understand the key drivers of customer satisfaction and dissatisfaction. Easily measure your VoC data with a customizable survey builder, custom dashboards, built-in logic, and granular filters. Manage survey health and use fatigue protection to maximize response rates. Use the built-in contact center  to simplify survey deployments and track responses over time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/af365c8e-1889-4cd0-8070-b521bc747a57.png","url":"https://www.capterra.co.il/software/211342/intouchsurvey","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/211342/intouchsurvey#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/211342/intouchsurvey#faqs","mainEntity":[{"name":"What Is IntouchSurvey?","@type":"Question","acceptedAnswer":{"text":"Nothing travels faster than Voice of Customers (VoC). IntouchSurvey is a survey tool optimizedto helpmulti-unit businesses understand the key drivers of customer satisfaction and dissatisfaction. Easily measure your VoC data with a customizable survey builder, custom dashboards, built-in logic, and granular filters. Manage survey health and use fatigue protection to maximize response rates. Use the built-in contact centerto simplify survey deployments and track responses over time.","@type":"Answer"}},{"name":"Who Uses IntouchSurvey?","@type":"Question","acceptedAnswer":{"text":"IntouchSurvey offers multiple subscription levels to meet the needs of individual operators and chains in retail, restaurant, petro-convenience, grocery, and hospitality. Enterprise options available","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"IntouchSurvey","position":3,"item":"/software/211342/intouchsurvey","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/211342/intouchsurvey#breadcrumblist"}]}
</script>
