Zoom Phone

Zoom Calls Simplifies Conference and Educational Calls.

Pros:

Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews. Accessing the platform via the mobile app is expeditious, requiring less than a minute. Additionally, I appreciate receiving daily notifications regarding meeting schedules, alleviating the need for manual note-taking or reminders on my phone.

Cons:

I dislike the fact that most meetings under a free version only last for 40 minutes. I wish they could make them last for an hour at most. I am also not very fond of the fact that one needs to have a constant internet connection.

Zoom Phone

Comments: I enjoy using Zoom phone. Personally, it is easier for me to use than Microsoft Teams.

Pros:

I love that Zoom phone can be utilized anywhere I have service. Perfect for on the go. I can attend meetings and have my phone connect to my car. Easy way to get everyone together to discuss important topics.

Cons:

Battery drainer. Make sure you have a charger. For some it can be difficult to manage at first especially with the various features.

Complete Train Wreck

Comments: We were double billed at the beginning and when we requested the second account be closed, it was set to cancelation pending and never changed or refunded. When we attempted call tickets they were never answered. When I called, I would hold from 30-45 minutes each call and several times my call was dropped once answered and I would have to start the process over again. The customer service reps were not fluent in English and read standard responses from a notebook, none of which actually addressed our issues. There was no way to escalate and when we finally received follow ups they still did not address the issues or answer the questions.

Pros:

We were pleased to be given the option of using a phone app instead of standard desk phones given the nature of our business.

Cons:

The setup process was confusing, call routing and other functions very unclear and hard to set up, customer service completely non-existent.

Zoom as Voip

Comments: Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space. Properly integrated with zendesk to call the customer anytime hassle free. Overall it is good and helpful

Pros:

1. High availability of product in the market so very less chances to say customers to install and use this. 2. Integrations in other environment is easy and not very time taking. 3. Secure and goo compatibility in mobile as well. 4. Free version is also good with respect to the paid one.

Cons:

1. Noticed lags in performance sometime. 2. High Bandwidth is needed for smooth working. Little changes cause disruptions.

Zooming review

Comments: My overall experience is good. Whenever I use zoom the experience is nice.

Pros:

CONNECTING! We are in a technological age and everyone is hustling and bustling. Having a way to stay in touch, catch up or even land that dream job is crucial. Zoom does all that and more.

Cons:

Perhaps zoom can make the calls a little more interactive.

Cloud PBX Solution of this Era

Pros:

Zoom Phone gives me the ability to conduct video conferencing through my iPhone device.

Cons:

It suits all my needs and there is no hectic aspect that it portrays.

Zoom Everyday

Comments: Zoom Slay for conference meeting. No doubt!

Pros:

You can easily access Zoom the most. It was cute that they have blurd background option.

Cons:

Not all application can integrate with them.

Zoom for School

Pros:

I am a working student and it was very convenient for me to use this Zoom.

Cons:

Sometimes I got disconnected when I have poor connection.

Meeting the people

Comments: During Covid we used zoom for meetings and classes. It was an easy safe way to keep up with what was going on in the company

Pros:

It makes it easy for me to access meetings no matyer where I am. Keeps thjngs private.

Cons:

Occasionally we have glitches they are usually resolved easily

Zoom review

Pros:

Since last year, I've been using Zoom for both work meetings and online classes, and I really enjoy how it doesn't take up a lot of phone storage and allows you to utilise it from anywhere. It's simple to use, and you may learn how to use it without any specific instruction or classes.

Cons:

Some times there is a network issue. So that is a con

Zoom Phone a great fit for business

Comments: We switched to Zoom phone right as the pandemic was starting. We had plastic Cisco phones on everyone's desk and switched them to a VOIP phone. We expected pushback from the employees, but they have loved it from the beginning. Having the flexibility to add the Zoom phone app on your mobile device and make work calls from your personal device but not expose your personal phone number is a huge win.

Pros:

Very user friendly on the admin side. You can build and adjust call queues within minutes. You can assign and remove licenses when needed. When transferring calls you can do it by extension or you can look up the persons name to transfer. You can also easily check call quality on the admin dashboard.

Cons:

There isn't a search feature on the admin portal. So if you are looking to adjust a feature that you don't use very often you typically have to Google where it is located. It would save a ton of time if they added a basic search to the admin portal.

Worst Support in the Industry!!

Comments: Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask for a white paper or steps you will be doing so you can make sure you will not slow up the process that request will be ignored. Then they will send you to an engineer who will run your through the configuration of the software so fast you will feel like you are at an Auction!! Once you have the phones provisioned and ported, I hope you don't want anything other than the default configuration, because getting help is a daySSSS long process, and when you get it it will be wrong.

Pros:

It is hard to learn to use the online configuration tools, and the people who train you move too fast for you to remember anything

Cons:

Zoom relies too much on automated call routing systems with too short of times allowed for responses. If you do not have several numbers at your fingertips, you will get disconnected before you can respond to the prompts. I needed support 30 hours ago, and I am STILL fighting to get anyone to support us.

The best in the market

Pros:

Excellent service. Quality of the calls is great, verified numbers with proper caller ID so your calls are not rejected due to a weird caller ID such as "Spam Risk" or "Unknown". Dedicated account manager.

Cons:

No cons, everything I have to say about Zoom phone is positive. Especially switching out of another company such as Ring Central that are huge but with poor customer service.

The best phone solution I've ever used

Pros:

The system is fantastic for managing phone and voicemail.

Cons:

There were recent changes that made it difficult to set up the phone system to reply to SMS text messages.

Zoom in

Comments: So far am happy with the software as it enables interaction between me and management even when am at home overall rate out of 10 I would say 9 just that there is nothing 100%

Pros:

Zoom has high quality video and audio call which enables conversions or video conferences without interruptions.The function to add or remove people during calls is also a plus on the app. The software also meet all the 3 Es Effective, Efficient and Economical. The price is very cheap and you do not get pop ups during calls

Cons:

None so far as most of the disadvantages are minor and does not really affect my day to day use of the software

A great way of communicationg securely

Comments: Generally good and i would recommend their service

Pros:

Great quality sound and easy to use and to setup meetings.

Cons:

I wasnt very sure about the user interface i felt like it could be improved

Zoom Review / Feedback

Comments: Conducting presentations and recording important sessions so that it can be used anytime moving forward for training purpose

Pros:

User friendly, easy to collaborate with team members, easy to set up meetings

Cons:

some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed number

Effective and easy to use

Pros:

Easy to use, with it being clear how to make a phone call and change volume. Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I am on the go.

Cons:

Sometimes there can be connection issues, this is however very rare.

Zoom, but portable

Pros:

I like that this has all the features that Zoom provides but in a compact and portable phone app.

Cons:

I don't like how there are too many steps to log in. The app also freezes often.

Good product, better than Landline

Pros:

I like that I can access my phone from everywhere.

Cons:

It is very hard to hear people whether you use earphones or have it outloud.

Just another VOIP

Pros:

I loved that by already having the tiered level of zoom licenses for our users here at our business, it made sense to also include and use the phone service. I will say the integration and seamless transitions from desktop to handheld phone are pretty handy ( no pun intended.)

Cons:

Sometimes it seems like I am at the liberty of my Mobile Carrier.

Innovation in telephone communication in the cloud.

Comments: This zoom section is nothing more than an excellent integration to the original platform that provides many mobility in voi I have realized that it has good stability in voice calls with a sound similar to HD, I consider it a good alternative since I can make calls to different countries where the use of this platform is also located, it can be said that Zoom PHONE is a telephone network but only using the internet, whether it is broadband, fiber, satellite or cabled. I have used it a few times and my experience has been satisfactory for its good performance in almost everything that anot

Pros:

Knowing that Zoom PHONE is a very good telephony alternative for both individuals and companies, it has very good aspects that make it stand out compared to conventional telephony providers, they would be the following: 1- It is a service that is in the cloud, that is, it can be accessed from anywhere that has internet. 2- It is an application that is unified to make calls and video calls and allows you to make changes from one to the other without having to redial or hang up. 3- It has great international coverage, that is, it allows optimizing global and international contact. 4- I love that it has integrations that are very useful when it comes to business meetings such as: Salesforce.

Cons:

Just as Zoom PHONE has many positive anet access, basicallyces its use and that is internet access, basically without internet access Zoom PHONE would be dead and would not take place, I think that when comparing with other providers telephony, plus zoom can not be used in basic phones, but not to mention all that Zoom phone is very well developed.

Zoom phone is perfect to replace expensive VOIP systems.

Comments: I know Zoom Meetings got popular during the pandemic, but, honestly, this is an even more essential remote-work service. We LOVE it.

Pros:

We signed up for Zoom Phone in January 2020. We don't get cell service in our office, didn't want employees to have to use cells, but also didn't want an expensive VOIP system. For $15/month/user, it's a computer-usable phone line. Just plug a headset into the computer and it's good to go. It also is PERFECT for switching between remote and office work. Just login on your home computer and you can receive calls to the same line as when in the office. Coworkers can transfer calls (warm or cold) to your line from anywhere.

Cons:

It's pretty buggy still, and they need to work on some of their user interface and features. The contact list is particularly bad.

Best software for professional

Comments: Almost 2 years i am using this software.completely amazing

Pros:

All the options are really good and easy to use also. That's why I continually using this software..

Cons:

I don't have anything to say here. All the options are good to go. I would like to recommend this to everyone

Great app! The very best for virtual meetings and communication.

Comments: Zoom has made meetings and business discussions convenient in my organisations extremely convenient for all workers. It's spectacular video and audio quality has made physical meetings in my organisation redundant. It has allowed me and my team's members to works remotely with great ease.

Pros:

Zoom is very easy to set up and does not require any technical knowledge to set up in an organisation. The sign-up process is very simple and straightforward. One of the most helpful features which is missing from other video conferencing apps is the option to record zoom meetings and store them in the cloud. The link to the recording can be shared with colleagues and co-workers who missed the meeting and they will be able to access and watch the meeting and know what what discussed. Also, Zoom has superior video and sound quality compared to other apps.

Cons:

Currently, the only way to communicate with another participant is to send a message in the chatroom which can be read by all participants. There should be a way to privately communicate directly with other participants during a meeting without posting in the chatroom for all participants to see.