---
description: Get detailed information about Anakage usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Anakage Price, Reviews & Ratings - Capterra Israel 2026
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Breadcrumb: [Home](/) > [Application Lifecycle Management Software](/directory/30525/application-lifecycle-management/software) > [Anakage](/software/208487/end-user-support-automation-platform)

# Anakage

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> Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
> 
> Verdict: Rated **4.5/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Anakage?

Mid-size to large enterprises in BFSI, healthcare, manufacturing, retail, and IT services; ideal for CIOs, IT Ops, Service Desk \& Digital Workplace leaders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 33 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Anakage Technologies

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Module wise pricing with deployment and solution build charges
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, Japanese, Korean
- **Available Countries**: India, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Automated Routing
- Change Management Software
- IT Asset Management Software
- Incident Management Software
- Knowledge Base Management
- Prioritization
- Problem Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Workflow Management Software

## Integrations (1 total)

- ServiceNow IT Service Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Application Lifecycle Management Software](https://www.capterra.co.il/directory/30525/application-lifecycle-management/software)

## Related Categories

- [Application Lifecycle Management Software](https://www.capterra.co.il/directory/30525/application-lifecycle-management/software)
- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (803 reviews)
2. [Milvus](https://www.capterra.co.il/software/202528/milvus) — 4.8/5 (298 reviews)
3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [Desk Manager](https://www.capterra.co.il/software/173025/help-desk-software) — 4.8/5 (106 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4094 reviews)

## Reviews

### "Effective Platform for Proactive Compliance and IT Operations Automation" — 5.0/5

> **Shashi** | *30 January 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Anakage helped us strengthen endpoint compliance and operational stability across our environment with minimal manual effort. Vulnerability remediation, patch readiness, essential service monitoring, and software configurations were handled proactively, reducing operational risk. The guided and automated remediation workflows empowered users to resolve issues themselves while IT retained full control and visibility. This significantly improved device health, reduced failures, and standardized configurations across new and existing machines.
> 
> **Cons**: The platform covers a wide range of use cases, so it takes some initial time to align teams on best practices and automation strategies. Once processes are defined, however, execution becomes consistent and largely hands-free.
> 
> Our overall experience with Anakage has been highly positive. It enabled us to shift from reactive troubleshooting to proactive compliance and device health management. Automation reduced operational effort, prevented failures before they occurred, and delivered meaningful time and cost efficiencies. Anakage has become a dependable platform for scaling IT operations while maintaining performance and compliance.

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### "Strong Technical Platform with Excellent Partner Support" — 5.0/5

> **Vidya** | *24 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: “I like Anakage’s wide range of features and capabilities, particularly its automation, proactive monitoring, remediation, and endpoint management capabilities. The platform helps identify issues quickly, automate repetitive tasks, and improve overall IT operations and efficiency.
> 
> **Cons**: There is always room for improvement in terms of expanding integrations, enhancing reporting and dashboards, and providing more flexibility for customization. These improvements would further strengthen the overall platform capabilities and partner experience.
> 
> Overall, our experience with Anakage has been very positive. The platform offers strong technical capabilities, automation, proactive remediation, and useful endpoint management features. The Anakage team has been responsive and supportive, making collaboration smooth and helping us deliver effective solutions to customers. With continued enhancements in integrations, reporting, and customization, we believe the platform can provide even greater value

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### "Strong low-code/no-code platform for modern IT support" — 5.0/5

> **Pathan** | *19 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What stands out about Anakage is the combination of endpoint automation, self-service, and digital employee experience capabilities in a single platform. The low-code/no-code model makes it easier for IT teams to create and deploy automations without depending entirely on developers or complex scripts. It also provides enough flexibility to adapt automation to different enterprise requirements.
> 
> **Cons**: The platform has a wide feature set, which means it can take some time for new users to understand the full range of capabilities and identify the best approach for their specific use cases.
> 
> A key challenge Anakage addresses is the amount of repetitive work involved in day-to-day endpoint and IT support. By automating common activities and enabling self-service, it helps reduce manual intervention, improve resolution times, and make IT support more consistent.

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### "Reliable Platform for Proactive Endpoint Automation and Compliance" — 4.0/5

> **Verified Reviewer** | *26 February 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Anakage helped us proactively automate endpoint monitoring and resolve common device issues without manual intervention. Self-heal and self-help automations addressed recurring problems like disk space constraints, performance slowdowns, and application issues, which reduced repeat tickets and improved overall device health. The platform also worked well across both Windows environments, enabling guided and automated remediation for everyday user issues.
> 
> **Cons**: The platform introduces many powerful automation and health-check capabilities, so it takes some time to fully explore and fine-tune all use cases. Once configured, however, the automations run reliably with minimal ongoing effort.

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### "One-Stop Solution for End-User Automation" — 4.0/5

> **Mayur** | *10 November 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: 1. In-build out-of-the-box solutions are ready to deploy state 
2. Focuses on automate common and repetitive issues 
3. Real-time dashboards and reports that support quick, informed decision-making.
4. Progressing with different technologies like Chatbot, In-build ITSM \& ITAM, 5. Various functionalities like Condition based Auto-fixing, Campaigns, Scoring etc.
> 
> **Cons**: 1. Certain customer specific automation workflows takes time to design, which needs to be improved.    
2.
> 
> Overall, Anakage (Heal IT) has been a useful platform in advancing end-user automation strategy and reducing repetitive support load.
With guided workflows and actionable insights, it has helped improve resolution consistency and operational efficiency.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/208487/end-user-support-automation-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/208487/End-User-Support-Automation-Platform/> |
| en-AE | <https://www.capterra.ae/software/208487/end-user-support-automation-platform> |
| en-AU | <https://www.capterra.com.au/software/208487/end-user-support-automation-platform> |
| en-CA | <https://www.capterra.ca/software/208487/end-user-support-automation-platform> |
| en-GB | <https://www.capterra.co.uk/software/208487/end-user-support-automation-platform> |
| en-IE | <https://www.capterra.ie/software/208487/end-user-support-automation-platform> |
| en-IL | <https://www.capterra.co.il/software/208487/end-user-support-automation-platform> |
| en-IN | <https://www.capterra.in/software/208487/end-user-support-automation-platform> |
| en-NZ | <https://www.capterra.co.nz/software/208487/end-user-support-automation-platform> |
| en-SG | <https://www.capterra.com.sg/software/208487/end-user-support-automation-platform> |
| en-ZA | <https://www.capterra.co.za/software/208487/end-user-support-automation-platform> |

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