--- description: Get detailed information about 800.com usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800.com Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com) # 800.com Canonical: https://www.capterra.co.il/software/208208/800-com Page: 1 / 15\ Next: [Next page](https://www.capterra.co.il/software/208208/800-com?page=2) > We are a full business phone system providing everything you need to communicate with your customers, all in one place. > > Verdict: Rated **4.7/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses 800.com? 800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 339 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - CRM Software - Call Center Management - Call Recording Software - Call Reporting - Call Routing - Call Screening - Call Tracking Software - Call Tracking Software - Call Transcription - Caller ID - Contact Management Software - Conversion Tracking - IVR - Keyword Tracking - Recording - Reporting & Statistics - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software) ## Related Categories - [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software) - [Call Tracking Software](https://www.capterra.co.il/directory/30901/call-tracking/software) - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) - [Business Phone Systems Software](https://www.capterra.co.il/directory/31101/business-phone-systems/software) ## Alternatives 1. 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I will always remember how they really aided me and helped mme succeed with my business. > > **Cons**: 800.com can really be busy sometimes depending on when you call because their so popular. Sometimes you have to wait for someone to call you back, which they do pomptly. > > I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls; Which I can't right now just because I am too busy at the moment. I always get the messages in real time and they even have AI Agents that can take your calls for you and just do a whole bunch more stuff as well which is very helpfull; Taking the messaging service into the outer limits. ----- ### "Great service and Value" — 5.0/5 > **Riley** | *19 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. > > **Cons**: There is a light lag with call transferring to other numbers but that has been the only issue we really have found. > > We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful ----- ### "Overall, it’s good" — 3.0/5 > **Ladonna** | *23 April 2026* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website > > **Cons**: The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number > > Overall, it’s a good app to use just a bit of adjusting. I had 100.com for over a year now I love how I can have all of my communication needs handled in one spot as far as having my phone and fax and that I can adjust with automated system systems and text messaging. ----- ### "Reliable and easy-to-use call management platform" — 4.0/5 > **Gabby** | *11 April 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. > > **Cons**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. > > Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. ----- ### "Efficient and Professional Communication Tool for Business Owners”" — 5.0/5 > **Hilda** | *15 May 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly. It allowed me to get a dedicated business number without complicated installation or equipment, which helped me separate personal and business communication right away. The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I wasn’t in the office. It also helped my business appear more credible and established, which is important when building trust with clients. Overall, it made communication simpler, more organized, and more professional. > > **Cons**: What I liked least about 1.800.com was that it took a little time at first to explore all the features and fully understand the setup options. Once I got familiar with it, everything became much easier to use. Some advanced settings could be a bit more straightforward, but they didn’t take away from the overall experience. Even with that small learning period, the platform still provided a reliable and professional business number solution that worked well for my needs and helped improve how I manage customer communication. > > Overall, my experience with 1.800.com has been very positive. It provided a simple and efficient way to set up a professional business phone number without needing complicated equipment or a long setup process. The platform helped me separate business and personal calls, which improved organization and communication with customers. I also appreciated the call forwarding features, which allowed me to stay connected even when I was away from the office. While there was a short learning period at the beginning, the system became easy to use over time. Overall, it has been a reliable and helpful tool for my business. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.co.il/software/208208/800-com?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/208208/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data