---
description: Get detailed information about BOSS811 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: BOSS811 Price, Reviews & Ratings - Capterra Israel 2026
---

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# BOSS811

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> Unified 811 ticket management and utility locate software for damage prevention, compliance, and field operations.
> 
> Verdict: Rated **4.8/5** by 77 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BOSS811?

BOSS811 and BOSSDig deliver cloud-based 811 ticket management, utility locate, and damage prevention solutions for utilities, municipalities, telecom, fiber, and pipeline operators.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 77 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BOSS Solutions
- **Location**: Norcross, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Per User
- **Pricing Details**: BOSS811 offers free personalized demo to users after which they sign up on one of 2 pricing tiers Professional that covers up to 20 users and Enterprise that covers unlimited users. The Enterprise plan (most popular) comes with all of the features of the Professional plan and has a whole range of additional features.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 3D Imaging
- Activity Tracking
- Color Codes/Icons
- Compliance Management
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Visualization Software
- For Government
- For Oil & Gas
- Geocoding
- Image Management
- Map Sharing
- Mobile Access
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Self Service Portal
- Service Request Management
- Third-Party Integrations
- Work Order Management
- Workflow Automation

## Integrations (2 total)

- ArcGIS
- Google Maps

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Government Software](https://www.capterra.co.il/directory/20048/government/software)

## Related Categories

- [Government Software](https://www.capterra.co.il/directory/20048/government/software)
- [GIS Software](https://www.capterra.co.il/directory/30566/gis/software)
- [Oil and Gas Software](https://www.capterra.co.il/directory/30588/oil-and-gas/software)
- [Utility Management Systems Software](https://www.capterra.co.il/directory/30972/utility-management-systems/software)
- [Public Works Software](https://www.capterra.co.il/directory/10042/public-works/software)

## Alternatives

1. [OpenGov Enterprise Asset Management](https://www.capterra.co.il/software/79186/cartegraph-asset-management) — 4.6/5 (28 reviews)
2. [TrueContext](https://www.capterra.co.il/software/131789/prontoforms-mobile-forms) — 4.6/5 (332 reviews)
3. [Fieldshare](https://www.capterra.co.il/software/138953/fieldshare) — 4.4/5 (13 reviews)
4. [OnePlace](https://www.capterra.co.il/software/1013251/oneplace) (0 reviews)
5. [Citywide GIS](https://www.capterra.co.il/software/1015181/citywide-enterprise-gis) (0 reviews)

## Reviews

### "Reliable service we’ve counted on for years" — 5.0/5

> **James** | *19 August 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about BOSS811 is the reliability and consistency they have provided over the years. The system is easy to use, requests are handled efficiently, and the communication and documentation make it easy to keep track of locate requests. After using BOSS811 for years, I appreciate having a dependable service that helps streamline our day-to-day operations while supporting safe excavation and damage prevention. It’s a service we can count on.
> 
> **Cons**: The biggest challenge is that managing a high volume of tickets and more complicated locate requests can sometimes require additional follow-up and coordination. That said, after using BOSS811 for years, these are relatively minor compared with the overall reliability and convenience of the service.
> 
> We’ve been using BOSS811 for years, and they have consistently provided reliable, professional service every time. Their system is easy to use, responses are timely, and we can count on them to help keep our work safe and on track.&#10;&#10;After years of working with BOSS811, I can confidently say they’ve been a dependable partner and an important part of our utility locating process. Great service, great people, and a company we’re happy to continue working with. Highly recommended\!

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### "Great software for handling a mid-sized utility's locating needs" — 5.0/5

> **Phil** | *30 October 2025* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: Our 25,000 customer utility used Boss811 to replace a vintage home-built software solution that was expensive to maintain and impossible to upgrade.  Switching to a proven solution like Boss811 was a "no brainer" from a cost perspective.   What surprised us was the unanimous positive response from our field personnel.    The guys who locate our pipelines really appreciate the features and interface (using primarily cellphones) with this software.
> 
> **Cons**: Nothing comes to mind.  Really the Boss811 team exceeded our expectations at every step.   No notes.
> 
> Overall our experience from the on-boarding training, to ongoing support, to automatic upgrades as our state's rules have changed, to just daily using the app have been easy and seamless.

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### "One big issue" — 3.0/5

> **jesse** | *11 July 2025* | Construction Software | Recommendation rating: 7.0/10
> 
> **Pros**: The mapping is nice and the dashboard is helpful. I like the options for customizing it
> 
> **Cons**: I don't like the fact that i can not arrange it so the locators can see all the work that is out there but not what there coworker's have done . It is ether one way or the other, makes for a lot of board watching\! PLEASE fix\!
> 
> All around Good

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### "Boss811 IT response." — 4.0/5

> **Mark** | *19 August 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: Prompt response, quick action. The Boss 911 support team is very quick to respond. Better yet we rarely have to contact them.
> 
> **Cons**: No complaints. The system is very reliable and the field availability is consistent and stable. Very good ease of use.
> 
> Our team heavily  depend on Boss811, I am in IT and we rarely have any issues brought forward. The system is very reliable and accurate.

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### "Boss811 is the answer to your locate software needs" — 5.0/5

> **Beckett** | *27 June 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The automation of afterhours callout for emergency locates to our technicians.  Before Boss811 it was a manual process for our Outside Plant Superintendent. For 5 years, he performed the task of taking incoming calls from Indiana 811 call center for our emergency locates outside of our regular business hours, once we signed up with Boss811 and set up our routing rules our OSP Superintendent was able to gain part of his home life back.  The product works for us in ways we were not getting from our previous LMS.  Thank you Boss811\!
> 
> **Cons**: So far, so haven't really had a bad experience with Boss811.  Very few people like change, so our technicians were not thrilled to go thru "another" software change.  However, the change for them, the transition wasn't difficult.  I really can't think of anything to say that I didn't enjoy or like.  If I had to name something, I would have to say just the set-up that you have to go through that is unique to your own organization, but honestly without going through that you will not be prepared to create routing rules in the future.  It is essential, Boss811 is simply empowering you for later.
> 
> We have only been a Boss811 customer for about 4 months, but it feels like longer.  In those 4 months the experience has been smooth and great.  This has been hands down the best software transition I have had an opportunity to be a part of.  Their Support Staff are extremely responsive and patient.  There has only been one major issue, which was an outage/problem outside of their control.  I highly recommend this software solution to anyone looking for a program to manage their locates.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/206223/boss811)

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| en-AU | <https://www.capterra.com.au/software/206223/boss811> |
| en-CA | <https://www.capterra.ca/software/206223/boss811> |
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| en-ZA | <https://www.capterra.co.za/software/206223/boss811> |
| fr | <https://www.capterra.fr/software/206223/boss811> |
| fr-BE | <https://fr.capterra.be/software/206223/boss811> |
| fr-CA | <https://fr.capterra.ca/software/206223/boss811> |
| fr-LU | <https://www.capterra.lu/software/206223/boss811> |

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