--- description: Get detailed information about Bigin by Zoho CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.il/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Tracking - Appointment Management - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer History - Data Import/Export - Document Management Software - Drag & Drop - Email Management Software - Email Templates - Event Triggered Actions - For Financial Institutions - Forms Management - Goal Setting/Tracking - Graphical Workflow Editor - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding Software - Online Forms - Patient Communications - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Shared Contacts - Task Management Software - Template Management - Workflow Configuration - Workflow Management Software ... and 26 more features ## Integrations (78 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.co.il/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.il/directory/30072/online-crm/software) - [CRM Software for Small Businesses](https://www.capterra.co.il/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.il/directory/32744/sales-tracking/software) - [Mac CRM Software](https://www.capterra.co.il/directory/30917/mac-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18812 reviews) 2. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 3. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 4. [Kylas Sales CRM](https://www.capterra.co.il/software/210630/kylas) — 4.8/5 (627 reviews) 5. [Pipedrive](https://www.capterra.co.il/software/132666/pipedrive) — 4.5/5 (3062 reviews) ## Reviews ### "Simple, practical CRM for small businesses" — 5.0/5 > **Mithil** | *8 September 2026* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: Bigin CRM has been a great fit for my mortgage business. It helps me organize client and Realtor leads, track opportunities through each stage, schedule follow-ups and monitor referral sources—all in one place. > > **Cons**: email management is tricky and doesn't work with all email providers. I want to send bulk emails, but it doesn't allow > > Bigin CRM has been a great fit for my mortgage business. It helps me organize client and Realtor leads, track opportunities through each stage, schedule follow-ups and monitor referral sources—all in one place. The interface is clean, easy to understand and doesn’t feel overwhelming. It offers a great balance of simplicity and customization. I would recommend Bigin to any small business or professional looking for an effective CRM without unnecessary complexity. ----- ### "Simple, Effective, and Easy to Use" — 5.0/5 > **Anja** | *12 June 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Bigin is its simplicity. It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems. The pipeline view is intuitive, easy to customize, and helps me stay organized and on top of follow-ups. > > **Cons**: I would like to see more advanced reporting options and additional automation features. While Bigin covers the essentials very well, growing businesses may eventually need deeper analytics and more sophisticated workflow automation. > > My overall experience with Bigin has been excellent. It is easy to use, quick to set up, and provides everything I need to manage leads, customers, and business partners efficiently. As a solo business owner, I appreciate that it helps me stay organized without the complexity and cost of larger CRM platforms. ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *25 February 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **Cons**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- ### "Chief Executive Officer" — 5.0/5 > **girish** | *24 June 2026* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: In our search for a value-for-money tool suitable for smaller scale operations, we conducted extensive analysis on several options. We are pleased to report that we found a splendid tool that not only meets our budget but also exceeds our expectations. The customer support has been exceptional, with prompt responses that provide clarity and concessions when needed. The support team even follows up with calls to ensure everything is clear. We are grateful to have a cohesive and comprehensive tool that has significantly enhanced our productivity, efficiency, and effectiveness. > > **Cons**: can be simple and not feature rich only good for small to medium companies what s integration is poor > > cohesive and best value for MSMS's satisfied and good adequate features easy to use no need for comprehensive training ----- ### "Surprisingly feature-rich for a CRM pitched as basic." — 4.0/5 > **Dominic** | *19 June 2026* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: Delightfully simply to use while surprisingly feature-rich. At first I was expecting to miss features I've been used to in other CRMs...after 14 days, that hasn't been the case. Seems to be much better value for money than alternatives. > > **Cons**: The only thing that surprised me a little was the need to archive emails in gmail (as opposed to delete), otherwise they won't persist in the CRM. > > Love the usability...really sinple to use, so much so that it's a surprise that features are there with only a quick check or online or AI "hot-to" search. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data