---
description: Get detailed information about Bigin by Zoho CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Bigin by Zoho CRM Price, Reviews & Ratings - Capterra Israel 2026
---

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# Bigin by Zoho CRM

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> Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more.
> 
> Verdict: Rated **4.7/5** by 731 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bigin by Zoho CRM?

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 731 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing starts from $1/user/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Appointment Scheduling Software
- Business Process Automation
- Calendar Management
- Calendar/Reminder System
- Campaign Management Software
- Client Management
- Collaboration Tools
- Commenting/Notes
- Contact Management Software
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- For Financial Institutions
- Forms Management
- Graphical Workflow Editor
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Notifications
- Lead Segmentation
- Mobile Access
- Multi-Channel Communication
- Onboarding Software
- Online Forms
- Performance Metrics
- Personalization and Behavioral Targeting Software
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Activity Management
- Sales Pipeline Management
- Scheduling Software
- Search/Filter
- Shared Contacts
- Task Management Software
- Template Management
- Workflow Configuration
- Workflow Management Software

... and 22 more features

## Integrations (82 total)

- AccuCare
- Acefone
- ActiveEdge
- Amazon Connect
- Amp Telecom
- Anura
- Avaya Cloud Office
- Calendly
- CloudConnect
- CloudTalk
- Constant Contact
- Contaque
- Eventbrite
- Exotel
- Gmail

... and 67 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Management Software](https://www.capterra.co.il/directory/30017/lead-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)
- [Online CRM Software](https://www.capterra.co.il/directory/30072/online-crm/software)
- [CRM Software for Small Businesses](https://www.capterra.co.il/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.co.il/directory/32744/sales-tracking/software)
- [Mac CRM Software](https://www.capterra.co.il/directory/30917/mac-crm/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4462 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18784 reviews)
3. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6977 reviews)
4. [Kylas Sales CRM](https://www.capterra.co.il/software/210630/kylas) — 4.8/5 (590 reviews)
5. [Dynamics 365](https://www.capterra.co.il/software/157279/dynamics-365) — 4.4/5 (5824 reviews)

## Reviews

### "I love it for solopreneurs." — 5.0/5

> **Tamalyn** | *2 May 2026* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs are also great. Lastly, you cannot beat the price for the value of what you get.
> 
> **Cons**: none that I can speak of. I am well versed in CRMs and it is comparable in functionality and ease of use and it is easier to use and configure than Salesforce. I said what I said.
> 
> I have recommended it to 3 of my solo mutuals.  I am an experienced systems admin, Salesforce Admin and am also well versed in Monday.com when I was someone's employee. It hits different when you are building your own business and every penny, your penny, counts.

-----

### "Simple, Effective, Sales Tool for SME's" — 4.0/5

> **Ibrahim** | *7 April 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Price is great for SME's&#10;Sales Pipeline feature keeps it Simple&#10;Connects with Email \&amp; Messaging Apps
> 
> **Cons**: I found it challenging to connect to the Telephony or maybe i dont know how.&#10;The UI can be more smooth
> 
> I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter.

-----

### "Insurance Consultant" — 3.0/5

> **Dee** | *25 February 2025* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories.
> 
> **Cons**: The training curve and all the bells and whistles
> 
> It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth.

-----

### "Simple and Efficient CRM for Small Teams" — 5.0/5

> **Verified Reviewer** | *16 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently.
> 
> **Cons**: Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.
> 
> My overall experience with Bigin by Zoho CRM has been good. It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited.

-----

### "Proper CRM without Overhead Costs" — 5.0/5

> **Tate** | *28 April 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Bigin delivers everything a small business needs from a CRM at a fraction of the cost of the big players. It's intuitive, quick to set up, and the team was up and running in no time.
> 
> **Cons**: Some of the more advanced features you'd find in enterprise CRMs aren't there, but honestly that's the tradeoff for the price. For what we need, it more than delivers.
> 
> We needed a proper CRM without the overhead costs that come with most platforms. Bigin lets us stay organized, manage our pipeline, and keep the team aligned — all without breaking the budget. For cost-conscious small businesses, it's hard to beat.

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