---
description: Get detailed information about Automation Anywhere Aisera Solutions usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Automation Anywhere Aisera Solutions Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [Automation Anywhere Aisera Solutions](/software/204926/ai-service-desk)

# Automation Anywhere Aisera Solutions

Canonical: https://www.capterra.co.il/software/204926/ai-service-desk

> Cloud-based and on-premises agentic AI platform automating IT, HR, finance, and customer service tasks via AI agents and workflows.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Automation Anywhere Aisera Solutions?

Mid-market and large enterprises in financial services, healthcare, retail, telecom, media, and transportation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Automation Anywhere
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Catalan, Chinese, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Malay, Marathi, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Tamil, Telugu, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Canada, France, Greece, India, United Kingdom, United States

## Features

- AI/Machine Learning
- AI‑Powered Candidate Screening
- Agent Collaboration
- Agent Governance
- Alerts/Escalation
- Asset Tracking Software
- Automated Routing
- Autonomous Task Execution
- Chatbot Software
- Compliance Management
- Configuration Management
- Contract/License Management
- Conversational AI
- Customizable Branding
- Customizable Frameworks
- Email Management Software
- Escalation Management
- Feedback Management
- For No-Code Development
- HR Automation
- HR System Integration
- Human-in-the-loop (HITL)
- Incident Management Software
- Integration Management
- Interview & Scheduling Agent
- Knowledge Base Integration
- Knowledge Base Management
- Memory Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multiple LLM Models
- Natural Language Interface
- Natural Language Processing
- Policy Enforcement
- Pre-built Templates
- Predictive Analytics Software
- Proactive Error Detection
- Proactive Tasking
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integration
- Usage Tracking/Analytics
- Virtual Personal Assistant (VPA)
- Workflow Automation
- Workflow Management Software

... and 5 more features

## Integrations (1 total)

- Agent Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [AI IT Agents](https://www.capterra.co.il/directory/34833/ai-it-agents/software)

## Related Categories

- [AI IT Agents](https://www.capterra.co.il/directory/34833/ai-it-agents/software)
- [AI Agents for HR](https://www.capterra.co.il/directory/34730/ai-agents-for-hr/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Enterprise Search Software](https://www.capterra.co.il/directory/31096/enterprise-search/software)
- [AIOps Platforms](https://www.capterra.co.il/directory/32875/aiops-platforms/software)

## Alternatives

1. [Cognigy.AI](https://www.capterra.co.il/software/176610/cognigy-ai) — 4.8/5 (23 reviews)
2. [Capacity](https://www.capterra.co.il/software/192480/capacity) — 4.5/5 (14 reviews)
3. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (269 reviews)
4. [Moveworks](https://www.capterra.co.il/software/206137/moveworks-ai-platform) — 5.0/5 (1 reviews)
5. [TIKTING](https://www.capterra.co.il/software/1038612/tikting) (0 reviews)

## Reviews

### "Aisera tech is on the cusp of its true potential, but dedication to customer success is stellar" — 4.0/5

> **Joel** | *20 February 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Aisera is young and has a still-developing platform that somehow manages to deliver pretty amazing results from the jump.

What really makes working with Aisera enjoyable and boosts the performance of their product as it continues to mature is the effort and availability they dedicate to collaborative partnership. The Aisera team is intimately familiar with our use case, our objectives, our systems, and our team -- primary and secondary stakeholders, product managers, and development engineers on BOTH sides. The level of engagement we enjoy with Aisera allows us to not only leverage the platform to the extent of its capabilities, as well as be creative designing the user experience and 8x8-specific functionality, but also move fast on delivering while staying in close sync. They are great partners and great people, and even sometimes difficult conversations are had with ease, openness, and understanding.
> 
> **Cons**: Though developing rapidly, the platform still has a way to go to make it more "hands-free" -- more than a year in,  though we are deflecting at a strong rate, considerable manual administration and tuning are still required. Content management options are also more limited than we'd like, though we know improvements are coming soon, and we are able to see our feedback often rapidly be actioned in releases.
> 
> Overall,  it's been great partnering with our colleagues at Aisera in not only deploying and expanding our implementation of their solution, but helping influencing the product roadmap as well. The solution feels substantial and powerful, but relatively lightweight from an administrative perspective. While we have benefitted from working so closely with our Customer Success Manager and the Product team, we are still eagerly awaiting a formal customer support program to be established, which would increase the feeling of ease and security we have in maintaining our implementation, and the tracking of of trouble tickets to resolution.

-----

### "Quick Turn arount Time on Issue Resolution" — 5.0/5

> **Eva** | *9 July 2021* | Telecommunications | Recommendation rating: 5.0/10
> 
> **Pros**: A great web platform that is accessible from any device, \& we have been able to resolve customer queries quickly, even when working remotely.
> 
> **Cons**: When there are many client support request issues, and one is using a mobile phone, the platform is quite slow.
> 
> I love the fact, that I have the ability to choose my preferences, i.e I can opt to choose the Chat option instead of the Social media option

## Links

- [View on Capterra](https://www.capterra.co.il/software/204926/ai-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/204926/AI-Service-Desk/> |
| en-AE | <https://www.capterra.ae/software/204926/ai-service-desk> |
| en-AU | <https://www.capterra.com.au/software/204926/ai-service-desk> |
| en-CA | <https://www.capterra.ca/software/204926/ai-service-desk> |
| en-GB | <https://www.capterra.co.uk/software/204926/ai-service-desk> |
| en-IE | <https://www.capterra.ie/software/204926/ai-service-desk> |
| en-IL | <https://www.capterra.co.il/software/204926/ai-service-desk> |
| en-IN | <https://www.capterra.in/software/204926/ai-service-desk> |
| en-NZ | <https://www.capterra.co.nz/software/204926/ai-service-desk> |
| en-SG | <https://www.capterra.com.sg/software/204926/ai-service-desk> |
| en-ZA | <https://www.capterra.co.za/software/204926/ai-service-desk> |

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