---
description: Get detailed information about Cresta usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cresta Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Cresta](/software/202635/cresta)

# Cresta

Canonical: https://www.capterra.co.il/software/202635/cresta

> Cresta is the first real-time productivity suite for the contact center.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cresta?

Sales-oriented contact centers in the Insurance, Financial Services, Telecom, Hospitality, Home Services, and Retail industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cresta Intelligence

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Automated Responses
- CRM Integration
- Call Recording Software
- Chatbot Software
- Collaboration Tools
- Content Library
- Content Sharing
- Conversation Intelligence
- Engagement Tracking
- Lead Scoring
- Live Chat Software
- Meeting Management
- Natural Language Processing
- Performance Management
- Performance Metrics
- Prioritization
- Process/Workflow Automation
- Quality Management Software
- Reporting/Analytics
- Sales Planning
- Third-Party Integrations

## Integrations (32 total)

- 8x8 Work
- AWS Glue
- Adobe Commerce
- Amazon Connect
- Amazon DynamoDB
- BigCommerce
- Bloomfire
- Contentful
- Databricks
- Five9
- Freshchat
- GENESYS
- Gladly
- Google Ads
- Google Cloud

... and 17 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Sales Enablement Software](https://www.capterra.co.il/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.co.il/directory/30798/sales-enablement/software)
- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.il/directory/33415/contact-center-quality-assurance/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (858 reviews)
2. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Calabrio ONE](https://www.capterra.co.il/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
4. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Cresta AI solution for call centers" — 5.0/5

> **Roberto** | *29 April 2025* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: Live alerts
Supervisor live monitoring and interactions
> 
> **Cons**: Still missing some features (but they prioritize them when requested)
> 
> It's a really good AI option, especially for call centers

## Links

- [View on Capterra](https://www.capterra.co.il/software/202635/cresta)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202635/Cresta/> |
| en-AE | <https://www.capterra.ae/software/202635/cresta> |
| en-AU | <https://www.capterra.com.au/software/202635/cresta> |
| en-CA | <https://www.capterra.ca/software/202635/cresta> |
| en-GB | <https://www.capterra.co.uk/software/202635/cresta> |
| en-IE | <https://www.capterra.ie/software/202635/cresta> |
| en-IL | <https://www.capterra.co.il/software/202635/cresta> |
| en-IN | <https://www.capterra.in/software/202635/cresta> |
| en-NZ | <https://www.capterra.co.nz/software/202635/cresta> |
| en-SG | <https://www.capterra.com.sg/software/202635/cresta> |
| en-ZA | <https://www.capterra.co.za/software/202635/cresta> |

-----

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