---
description: Get detailed information about Openser usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Openser Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [Openser](/software/201181/openser)

# Openser

Canonical: https://www.capterra.co.il/software/201181/openser

> Service Management platform for ITSM functions, based on best practices
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Openser?

Prices are quoted according to the number of licenses required by the client

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Openser
- **Location**: Apodaca, Mexico
- **Founded**: 25

## Commercial Context

- **Starting Price**: MX$207.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 5 licenses per month in annual scheme
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Spanish
- **Available Countries**: Mexico

## Features

- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Configuration Management
- Inventory Management Software
- Knowledge Base Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)

## Related Categories

- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.co.il/directory/30077/it-asset-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.capterra.co.il/software/1010807/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.co.il/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.capterra.co.il/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [SysAid](https://www.capterra.co.il/software/107225/sysaid) — 4.5/5 (511 reviews)

## Reviews

### "Servicio de Open Service | Blackecco" — 5.0/5

> **BERENICE** | *18 June 2020* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Su facilidad de uso, la buena distribución de clientes, empresas, catálogos de servicios
> 
> **Cons**: Es un poco lento al abrir el ticket o al querer revisar la consola de tickets
> 
> Mejora en la distribución de trabajo y  seguimiento a incidentes

-----

### "Sistema de Ticket" — 4.0/5

> **Verified Reviewer** | *4 June 2020* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: La facilidad de navegación por parte del Cliente Externo
> 
> **Cons**: Es complicado las cargas de categorías por parte del administrador.

## Links

- [View on Capterra](https://www.capterra.co.il/software/201181/openser)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201181/Openser/> |
| en-AE | <https://www.capterra.ae/software/201181/openser> |
| en-AU | <https://www.capterra.com.au/software/201181/openser> |
| en-CA | <https://www.capterra.ca/software/201181/openser> |
| en-GB | <https://www.capterra.co.uk/software/201181/openser> |
| en-IE | <https://www.capterra.ie/software/201181/openser> |
| en-IL | <https://www.capterra.co.il/software/201181/openser> |
| en-IN | <https://www.capterra.in/software/201181/openser> |
| en-NZ | <https://www.capterra.co.nz/software/201181/openser> |
| en-SG | <https://www.capterra.com.sg/software/201181/openser> |
| en-ZA | <https://www.capterra.co.za/software/201181/openser> |
| es | <https://www.capterra.es/software/201181/openser> |
| es-AR | <https://www.capterra.com.ar/software/201181/openser> |
| es-CL | <https://www.capterra.cl/software/201181/openser> |
| es-CO | <https://www.capterra.co/software/201181/openser> |
| es-CR | <https://www.capterra.co.cr/software/201181/openser> |
| es-DO | <https://www.capterra.do/software/201181/openser> |
| es-EC | <https://www.capterra.ec/software/201181/openser> |
| es-MX | <https://www.capterra.mx/software/201181/openser> |
| es-PA | <https://www.capterra.com.pa/software/201181/openser> |
| es-PE | <https://www.capterra.pe/software/201181/openser> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Openser","description":"Software for Service Management based on best practices, which mainly supports the ITSM or Customer Service Center function, from the initial contact to the closure of the service, helping to control service times and user satisfaction.\n\nPink Elephant Certified Openser and National Award Winner for Innovation.\n\nVariety of functions such as:\nWorkflows\nTicket Console\nDashboard\nActivity and Task Log\nNotification and Escalation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/63bbb803-4665-4084-abe2-175fa24ff052.png","url":"https://www.capterra.co.il/software/201181/openser","@id":"https://www.capterra.co.il/software/201181/openser#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"offers":{"price":"207","@type":"Offer","priceCurrency":"MXN"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/software/201181/openser#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Openser?","@type":"Question","acceptedAnswer":{"text":"Software for Service Management based on best practices, which mainly supports the ITSM or Customer Service Center function, from the initial contact to the closure of the service, helping to control service times and user satisfaction.Pink Elephant Certified Openser and National Award Winner for Innovation.Variety of functions such as:WorkflowsTicket ConsoleDashboardActivity and Task LogNotification and Escalation","@type":"Answer"}},{"name":"Who Uses Openser?","@type":"Question","acceptedAnswer":{"text":"Prices are quoted according to the number of licenses required by the client","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/201181/openser#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Software","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Openser","position":3,"item":"/software/201181/openser","@type":"ListItem"}]}]}
</script>