---
description: Get detailed information about Twixor usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Twixor Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Platform as a Service (PaaS) Software](/directory/32376/platform-as-a-service/software) > [Twixor](/software/199970/twixor-encaps)

# Twixor

Canonical: https://www.capterra.co.il/software/199970/twixor-encaps

> Elevating CX with GenAI \& NLP on messaging platforms with 25%+ conversion, \& 80%+ brand engagement. Trusted by 400+ global clients.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Twixor?

Twixor serves businesses of all sizes, which includes customer support teams, marketing teams, sales teams, and customer experience professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Appiyo Technologies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Italian, Japanese, Korean, Spanish
- **Available Countries**: India

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Notifications
- Audio Capture
- Automated Responses
- Automatic Transcription
- Business Process Automation
- CRM Software
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Customer Support Software
- Customizable Branding
- Deployment Management
- Drag & Drop
- Engagement Tracking
- IVR
- Integrations Management
- Intent Recognition
- Interaction Tracking
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Personalization and Behavioral Targeting Software
- Predictive Analytics Software
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- Sentiment Analysis
- Templates
- Third-Party Integrations
- Transfers/Routing
- Virtual Personal Assistant (VPA)
- Visual Modeling

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Platform as a Service (PaaS) Software](https://www.capterra.co.il/directory/32376/platform-as-a-service/software)

## Related Categories

- [Platform as a Service (PaaS) Software](https://www.capterra.co.il/directory/32376/platform-as-a-service/software)
- [Virtual Assistant Software](https://www.capterra.co.il/directory/33535/virtual-assistant/software)
- [Speech Recognition Software](https://www.capterra.co.il/directory/30098/speech-recognition/software)
- [Low Code Development Platform Software](https://www.capterra.co.il/directory/31756/low-code-development-platform/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)

## Alternatives

1. [Viber](https://www.capterra.co.il/software/180348/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.capterra.co.il/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Inxide](https://www.capterra.co.il/software/1019488/inx-app) — 4.6/5 (10 reviews)
5. [Quidget](https://www.capterra.co.il/software/1067160/Quidget) — 4.8/5 (4 reviews)

## Reviews

### "Super efficient multichannel communciation software" — 5.0/5

> **jaya** | *15 October 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The feature we enjoyed working with is Twixor's hybrid agent assist module. QA testing can be tedious and complicated. Its just impossible for our AI-trained chatbots to rectify all our customers' concerns. Having a platform that can accurately categorise customer queries has been great for our ops process.
> 
> **Cons**: Pre-built templates catered for industries would be great. Pls bring in templates for QA testing workflows - so far we have been customising everything which has worked well for us, but moving forward, to save more time, would be good to have ready-to-use templates
> 
> Using twixor has been a good experience for us to rethink how we interact with clients during QA testing. We've been able to scale our testing comms to different platforms - on our website, on our application, and beyond. real-time tracking abilities have helpes us tweak and modify conversation flows based on our needs

-----

### "Twixor saved our communication efforts tremendously" — 5.0/5

> **Shreeti** | *10 October 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We really like Twixor's NLP capabilities, which has really helped us with simplifying tech jargons in QA testing communication. We build in-website and in-app chatbots to communicate with our customers easily. Even if our customers are not technically inclined, it has helped us in explaining complex technical schenarios in a way that they can easily grasp. Twixor integrates with almost any CRM and legacy system, so that was pretty smooth for us too.
> 
> **Cons**: twixor has plenty of analytics option, we'd love it if we can get it customised for QA-specific reporting, and including some QA metrics like defect density, test efficiency and more. it would be great if thats a possibility
> 
> Our QA testing tool is vast, and we get a multitude of queries everyday on our site, and on our SaaS product. Our support team was stretched thin with the number of tickets that were raised. Since implementing Twixor, we've seen a noticeable uptick in customer satisfaction, since queries are literally answered within a second. Our tech support team is now focusing on bigger, more important problems, and we'd love to explore the chance of incorporating more use cases with Twixor, in the future

## Links

- [View on Capterra](https://www.capterra.co.il/software/199970/twixor-encaps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199970/Twixor-EnCaps/> |
| en-AE | <https://www.capterra.ae/software/199970/twixor-encaps> |
| en-AU | <https://www.capterra.com.au/software/199970/twixor-encaps> |
| en-CA | <https://www.capterra.ca/software/199970/twixor-encaps> |
| en-GB | <https://www.capterra.co.uk/software/199970/twixor-encaps> |
| en-IE | <https://www.capterra.ie/software/199970/twixor-encaps> |
| en-IL | <https://www.capterra.co.il/software/199970/twixor-encaps> |
| en-IN | <https://www.capterra.in/software/199970/twixor-encaps> |
| en-NZ | <https://www.capterra.co.nz/software/199970/twixor-encaps> |
| en-SG | <https://www.capterra.com.sg/software/199970/twixor-encaps> |
| en-ZA | <https://www.capterra.co.za/software/199970/twixor-encaps> |

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