--- description: Get detailed information about Zendesk Sell usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.co.il/software/199865/zendesk-sell Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/199865/zendesk-sell?page=2) > Zendesk Sell is sales CRM software that helps you close more deals. > > Verdict: Rated **4.3/5** by 160 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zendesk Sell? For B2B sales leaders leading 20-250 person sales team. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 160 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zendesk - **Location**: San Francisco, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Starter: $45 per seat, per month Professional: $95 per seat, per month Enterprise: $145 per seat, per month All plans are billed annually. Add-ons are also available for an additional cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Polish, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Batch Processing - CRM Software - Calendar Management - Calendar/Reminder System - Campaign Management Software - Catalog Management - Client Tracking - Collaboration Tools - Contact Database - Contact Management Software - Customer Database - Customizable Templates - Document Storage - Email Management Software - Email Marketing Software - For Financial Institutions - For Insurance Industry - Knowledge Management Software - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Predictive Analytics Software - Prioritization - Quotes/Estimates - Reporting/Analytics - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Self Service Portal - Shared Contacts - Social Media Integration - Task Management Software - Third-Party Integrations - Workflow Management Software ... and 6 more features ## Integrations (30 total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Marketo Engage - Meta for Business ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.il/directory/30072/online-crm/software) - [CRM Software for Small Businesses](https://www.capterra.co.il/directory/31583/small-business-crm/software) - [Contact Management Software](https://www.capterra.co.il/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.il/directory/30017/lead-management/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18812 reviews) 2. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 3. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 4. [Kylas Sales CRM](https://www.capterra.co.il/software/210630/kylas) — 4.8/5 (625 reviews) 5. [Dynamics 365](https://www.capterra.co.il/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "Simple and reliable CRM" — 5.0/5 > **Sonu** | *24 April 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: I like how simple and clean the interface is compared to some other CRMs we’ve tried. It’s pretty easy to track deals and manage contacts without too much setup. The integration with other Zendesk products is a big plus for us since everything stays in one ecosystem. Also, the mobile app is actually usable, which helps when you’re not at your desk. > > **Cons**: Reporting is a bit limited unless you spend time customizing it, and even then it’s not as flexible as some other tools. There are also a few small things in the UI that feel a bit basic, especially when you’re handling more complex pipelines. Pricing can add up as well once you start adding more users or features. > > Overall, it’s been a good CRM for day-to-day sales tracking. It’s not overly complicated, which is actually a plus if your team just wants something that works without too much training. There are some limitations when it comes to advanced reporting and customization, but for small to mid-sized teams it does the job well. We’ve been able to keep our pipeline organized and improve visibility across the team. ----- ### "Solid SMB/SME CRM. Reports are lacking but otherwise great UX" — 4.0/5 > **Jared** | *17 May 2017* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: - Direct mail integration (no bcc required) saves everyone a world of hassle - Very easy to create customized lists of deals - Mobile app is very, very good - Easy to customize deal page with relevant info including "smart links" to 3d party sites - Decent UI and easy to understand - Integrated Dialer would be great if we weren't already using Dialpad - Quick onboarding, decent SFDC import - Zapier integration > > **Cons**: - Reporting is completely inadequate: - No good way to report on lead sources - No way to report on leads by assignee - No way to create new reports if the pre-made ones don't do enough for you - The UI is surprisingly slow. Like, a-full-second-for-a-simple-lookup slow. This is not a complete dealbreaker, but is pretty irritating - Associating contacts to deals doesn't associate your comms w/them to the same deal, so if you have a lot of back and forth with someone about a deal, but forgot to add them to that deal in Base, you won't see the communication on the page for that deal. - ----- ### "Very good product" — 5.0/5 > **Razvan** | *16 May 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like that is very easy to use and straight to the point. > > **Cons**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- ### "Does not support SaaS business model. Very overpriced in comparison to other options in the market" — 2.0/5 > **Gabriel** | *5 October 2020* | Facilities Services | Recommendation rating: 1.0/10 > > **Pros**: The system is intuitive and it is fairly easy to customize and set up. Available reports are very customizable and easy to use. > > **Cons**: System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features. Despite excelling at the available reports the system offers, it does not allow you to access other key reports to the business without upgrading to the most expensive option (199$), leaving key business metrics to be manually calculated unless you pay 200 bucks per user. > > Zendesk is good for companies that sell products and don't need advanced reporting capabilities. For other businesses, it is not a good option. The system is ok despite its limitations, but the price should be halved for it to be worth it. ----- ### "Former User, Would use again" — 5.0/5 > **Jacob** | *30 October 2018* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall. > > **Cons**: In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there. > > I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/199865/zendesk-sell?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/199865/zendesk-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data