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Dynamics 365 Business Central

Dynamics 365 Business Central

What Is Dynamics 365 Business Central?

Microsoft Dynamics 365 is a suite of intelligent business applications that use AI to transform organizational operations. This CRM and ERP platform connects teams, processes, and data, enabling exceptional customer experiences and operational agility. Dynamics 365 integrates seamlessly with Microsoft 365 and Teams, providing access to customer insights and collaboration tools. It also incorporates the low-code capabilities of the Microsoft Power Platform, allowing businesses to adapt quickly. With Microsoft Copilot, Dynamics 365 offers AI-driven experiences in select applications, enhancing efficiency and productivity by automating tasks and generating insights. By consolidating data from numerous sources, it provides a 360-degree view of business operations, enabling informed decision-making and optimized processes.

Who Uses Dynamics 365 Business Central?

Retail, finance, supply chain, customer service, sales, marketing, human resources, and project management.

Dynamics 365 Business Central Software - Dynamics 365 Business Central financial analysis
Dynamics 365 Business Central Software - Dynamics 365 Business Central business assistance dashboard
Dynamics 365 Business Central Software - Dynamics 365 Business Central activities monitoring

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Reviews of Dynamics 365 Business Central

Average score

Overall
4.0
Ease of Use
3.7
Customer Service
3.7
Features
4.0
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Adam
Adam
Chief Information Technology in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A good alternative to organize and grow your business.

4.0 last year

Comments: Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater productivity and profitablity• Improved forecasting and analysis• Effective monitoring of inputs and outputs.• Easy to use interface that can be accessed from anywhere, anytime• Optimized workflow• Easy access to customer data

Pros:

I like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it.

Cons:

A negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software.

Anjalyn
Accounts Payable and Collections in US
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Business Central is a Great Program!

5.0 3 months ago

Comments: My overall experience with Business Central (BC as we call it) has been very positive and I use it every day.

Pros:

What I like the most about business central is the ease in which you can find all the information about your clients. The way it is set up, you have everything at your fingertips!

Cons:

What I like the lease about Business Central is that it seems like it has issues with data migration/integration with other programs.

Shane
System engineer in US
Computer Networking, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Dynamics 365 business central

2.0 9 months ago

Comments: I decided that this wasn't the software I needed and ended up getting rid of it and using something else.

Pros:

I liked that you had only one install to get everything instead of having to install ever tool.

Cons:

I think the software was to inconvenient for me.

toshia
Owner in US
Consumer Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Best business App on the Market

5.0 6 months ago

Comments: Overall I think dynamkcs 365 is a wonderful application and asset to my company

Pros:

Dynamics 365 Business Central is like the perfect business sidekick! It syncs up with your favorite Microsoft apps like Office 365, so everything works together smoothly. Plus, it grows with your business, whether you're just starting out or scaling up, and it’s packed with great tools to manage finances and operations effortlessly.

Cons:

The downside? Customizing it to fit your unique needs might take a developer's touch, which can add some extra cost and complexity if you're looking for a more tailored experience.

Verified Reviewer
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

good service

4.0 8 months ago

Comments: It is crucial to be transparent about the initial learning curve and potential costs associated with implementation and customization. These aspects can be challenging when communicating product value to potential customers, especially small businesses with limited budgets

Pros:

I can say that Dynamics 365 Business Central stands out for several key aspects. What I value most is its seamless integration with the Microsoft ecosystem, which greatly facilitates adoption and use for companies already familiar with tools like Office 365. The flexibility of the platform is another strong point, allowing customizations that adapt to the specific needs of each business

Cons:

Despite its numerous advantages, it has some aspects that could be improved. From my perspective, the initial learning curve can be steep, especially for users unfamiliar with the Microsoft ecosystem. This can make it difficult for our marketing efforts when trying to convince potential customers of its ease of use. Another weak point is cost, which can be prohibitive for small businesses, limiting our target market