--- description: Get detailed information about Botpress usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Botpress Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence Software](/directory/30938/artificial-intelligence/software) > [Botpress](/software/199292/botpress) # Botpress Canonical: https://www.capterra.co.il/software/199292/botpress Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/199292/botpress?page=2) > Cloud-based AI agent platform for customer support with a visual agent builder, helpdesk ticketing, 190+ integrations, and automated. > > Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Botpress? Solo operators, small teams, agencies, and large enterprises across SaaS, e-commerce, healthcare, and IT support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 37 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Botpress - **Location**: Quebec, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: CA$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Pay-as-you-go pricing. Start for free and customize your subscription plan as your usage grows. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Albanian, Arabic, Armenian, Bangla, Bulgarian, Catalan, Chinese, Croatian, Czech, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - AI/Machine Learning - Chatbot Software - Code-free Development - Contextual Guidance - Employee Recognition Software - Multi-Channel Communication - Multi-Language - Natural Language Processing - Pulse Surveys - Reporting/Analytics - Virtual Personal Assistant (VPA) - Workflow Automation ## Integrations (25 total) - Algolia - Bannerbear - ChatGPT - Deltek WorkBook - ElevenLabs - Facebook Business Suite - Google Cloud Dialogflow - Google Workspace - HTTP Toolkit - HubSpot Marketing Hub - Instagram for Business - Make - Meta Audience Network - Metabase - Microsoft Teams ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Artificial Intelligence Software](https://www.capterra.co.il/directory/30938/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence Software](https://www.capterra.co.il/directory/30938/artificial-intelligence/software) - [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software) - [AI Agent Builder](https://www.capterra.co.il/directory/34630/ai-agent-builder/software) - [Conversational Marketing Platform Software](https://www.capterra.co.il/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Tiledesk](https://www.capterra.co.il/software/187541/tiledesk) — 4.6/5 (154 reviews) 3. [Vozy](https://www.capterra.co.il/software/170736/vozy) — 4.0/5 (7 reviews) 4. [Inagent](https://www.capterra.co.il/software/1074552/Inagent) — 4.8/5 (4 reviews) 5. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (269 reviews) ## Reviews ### "A great tool for creating custom Ai chatbots with ease" — 4.0/5 > **Wisdom** | *30 October 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: I really like how flexible and user-friendly it is, especially for non-technical users. The visual flow builder makes it easy to design chatbots without deep coding skills > > **Cons**: Sometimes it takes time to get used to the interface, and setting up advanced Features can be a bit technical for beginners > > Overall, I had a great experience, building a chatbot for the very first time, despite not being technically inclined ----- ### "Increase the 5$ limit" — 4.0/5 > **Boneficious** | *6 March 2026* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: It's User Interface is really designed to accommodate even those that are new to vibe coding .it allows continued improvement > > **Cons**: The small free tier doesn't allow you to do anything of any use. It would be better if the free tier allowed more that 500 messages and events > > It's not that bad, everything has its own flaws but I would recommend it to anyone. The Botpress YouTube channel is also great for explaining the User Interface ----- ### "Good with limited features" — 5.0/5 > **Ankit** | *7 April 2020* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Easy to learn, free and open source software. > > **Cons**: Dependency on heroku, slow, limited features and apis ----- ### "Chatbot Creation with Artificial Intelligence" — 5.0/5 > **Cesar Augusto** | *13 February 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Easy of use and development of natural language bots > > **Cons**: At first, it's a bit difficult to understand the interface > > Overall, it's interesting and satisfying; it helps spark the imagination to create interesting bots. ----- ### "Not able to get it running lack of tutorial and ease of use." — 4.0/5 > **Anurag** | *2 April 2020* | Government Relations | Recommendation rating: 0.0/10 > > **Pros**: Flow based structure, drag \& drop and connecting > > **Cons**: Nil, I didn’t explored that much coz I got so confused and went back to rasa ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/199292/botpress?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/199292/botpress) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data