17 years helping Israeli businesses
choose better software

What Is iFax?

iFax has created an online faxing solution to send & receive faxes from any digital device with full faxing functionality.

We have been serving businesses of all sizes across all industries for well over a decade. We created an online faxing service that is HIPAA compliant & uses a military-grade, end-to-end encryption.

We have also built 4 award-winning apps to ensure iOS, Android, Mac & Windows users can send and receive faxes from any device.

Who Uses iFax?

Designed for businesses of all sizes including the financial, medical, legal, real estate, and insurance sectors, it is a fax server management solution that helps send and receive documents.

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Reviews of iFax

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.6
Features
4.8
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
7%
3
2%
1
3%
Shamin
Shamin
Digital Marketing Mentor in Bangladesh
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

I would definitely recommend them

5.0 4 years ago

Pros:

Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need. Very good customer service received today from [SENSITIVE CONTENT HIDDEN], he spent almost half an hour on a call today explaining the last five months usage and analyzing how much we spend and receive each month. Their email support is also very prompt.

Cons:

Customer support is really so good, I recommend all of my friends to use this.

America
COO in US
Mental Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best electronic fax software

5.0 2 years ago

Pros:

ifax has been incredible. We love it and sincerely recommend it. They're honest and they are responsive if you have a question. Truly happy we found them.

Cons:

I wish there was a set fee for an unlimited number of persons. Maybe not unlimited but perhaps 5 to begin with and a different tier for 10 or more.

Raymond
Owner in US
Medical Practice, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Do buy their service

1.0 3 years ago

Comments: Poor, very poor, either their company is a mess or they are there to ask you to upgrade but not provide the service you paid for. I’ll bring this to BBB.

Pros:

Easy to use App is the only thing good about them.

Cons:

Poor management or not honest. When I only use 7 percent of my allowance per page count at settings they would shut down my service and asked me to sign up for an upgrade. I denied it n hours later my service would return for a few pages then another lock out. I have been complaining for two weeks with [SENSITIVE CONTENT] but nothing changed. I am now moving to SrFax.

Cherubim
Co-owner and Co-founder in US
Financial Services Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

Small businesses should use this fax system

5.0 2 years ago

Comments: I am in the trial period, check with me once I start using it in my business. But so far, I was able to handle sending information for a bill with confiential data quickly.

Pros:

This software is easy to use, and I can see what I am sending as a real document. It allows unlimited attachments, which is pretty cool. It has OCR capability, that is really useful as well.

Cons:

I am in the trial, but so far, the only think I do not like is I have to pay for it a year in advance.

Sarah
Owner in US
Retail, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The Best App of It's Kind, By Far!

5.0 2 years ago

Comments: iFax allows our business to send and receive fax transmissions when necessary, and eliminates the need to seek outside sources to do so.

Pros:

I am impressed with this app so far. Everything we need is available in one place. The user interface is a breeze to navigate. The ease of use is relieving after trying multiple similar apps before discovering iFax.

Cons:

I haven't yet encountered a negative aspect of this app. Everything has been a dream so far from reliable fax transmissions to records keeping with the archiving feature.

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