--- description: Get detailed information about SpotOn usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SpotOn Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Waitlist Software](/directory/31495/waitlist/software) > [SpotOn](/software/197473/spoton-restaurant) # SpotOn Canonical: https://www.capterra.co.il/software/197473/spoton-restaurant Page: 1 / 16\ Next: [Next page](https://www.capterra.co.il/software/197473/spoton-restaurant?page=2) > SpotOn is a fully-integrated restaurant \& retail management system offering powerful end-to-end solutions for businesses of all sizes. > > Verdict: Rated **4.3/5** by 368 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SpotOn? SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 368 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotOn - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Subscription pricing starts at $99/month. A free plan is available. Contact SpotOn for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Mexico, United States ## Features - Alerts/Notifications - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Campaign Analytics - Campaign Management Software - Campaign Planning - Channel Management Software - Contact Database - Credit Card Processing - Customer Activity Tracking - Customer Database - Customer Support Software - Dashboard Software - Data Import/Export - Debit/Credit Card Processing - Discount Management - Engagement Tracking - Group Reservations - In-Person Payments - Inventory Control Software - Kitchen/Menu Management - Loyalty Cards - Loyalty Program - Multi-Campaign - Multiple Payment Options - Negative Feedback Management - Online Booking - Online Payments - Order Entry Software - Order Management Software - Order Tracking - PCI Compliance Software - Payment Processing Software - Point of Sale (POS) - Promotions Management - Recurring/Subscription Billing - Reporting & Statistics - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Rewards Management - Routing - Social Promotion - Table Management - Touch Screen - Transaction Monitoring - Waiting Time Tracking ... and 29 more features ## Integrations (27 total) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Waitlist Software](https://www.capterra.co.il/directory/31495/waitlist/software) ## Related Categories - [Waitlist Software](https://www.capterra.co.il/directory/31495/waitlist/software) - [Bar POS Software](https://www.capterra.co.il/directory/30897/bar-pos/software) - [Restaurant Management Software](https://www.capterra.co.il/directory/20026/restaurant-management/software) - [Point of Sale Software](https://www.capterra.co.il/directory/20052/point-of-sale/software) - [Payment Processing Software](https://www.capterra.co.il/directory/30232/payment-processing/software) ## Alternatives 1. [Restroworks](https://www.capterra.co.il/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.capterra.co.il/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [Lavu](https://www.capterra.co.il/software/118828/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.capterra.co.il/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Epos Now](https://www.capterra.co.il/software/152638/epos-now) — 3.8/5 (713 reviews) ## Reviews ### "SpotOn and Great Customer Service" — 5.0/5 > **Bill** | *16 May 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: The user interface is ahead of the game when it comes to other POS's. Also, the tech and application support is top notch. It took a bit of getting used to, but once we did, it was a huge improvement over our old system. That and the online ordering capabilities as well as the Doordash Direct functionality make it a win win for us. > > **Cons**: It took a bit of getting used to once we implemented. I'm not sure if it's the fact that we were with our old system for many years prior and we were used to it, but relearning was the hardest part. > > It's been great. I recently had an issue that Client Success Partner \[sensitive content hidden\] helped me out with and exceeded my expectations\! She helped me resolve a transition issue from my old POS and allowed us to close the book on it completely. Very much appreciated\! ----- ### "SpotOn its Amazing\!\!\!" — 5.0/5 > **Gabriela** | *22 August 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Spoton is a top-tier payment processing and digital marketing company that truly understands the needs of modern businesses. Their platform handles complex menu modifiers seamlessly, making it perfect for restaurants with intricate setups. The customizable reports provide deep insights to drive smarter decisions. Their email marketing and loyalty programs are easy to use and highly effective. Online ordering with built-in discounts adds tremendous value. What really sets Spoton apart is their outstanding customer service—especially from \[sensitive content hidden\], whose expertise and support are second to none. Highly recommended for businesses seeking a powerful, all-in-one solution. > > **Cons**: One area where Spoton could improve is communication with their development team—feature requests or technical issues sometimes take longer than expected to be addressed. Additionally, the offline mode for taking transactions isn't as seamless as it could be, which can be a challenge during internet outages. These issues don’t outweigh the platform’s strengths, but they’re worth noting for businesses with high-volume, always-on operations. > > My overall experience with Spoton has been exceptional. The platform is powerful, intuitive, and tailored to meet the unique needs of complex businesses. With expert support from \[sensitive content hidden\], I always feel confident navigating their tools and growing my business. ----- ### "SPOT ON is the WORST POS SYSTEM" — 1.0/5 > **Kris** | *25 March 2026* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: I originally purchased this system to replace my existing system. I wanted the cloud based system that wouldn’t fail during power outages and the handhelds were also a bonus. > > **Cons**: It’s really hard to come up with a least favorite when there are so many issues that have gone wrong. I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently > > We purchased the spot on POS system about a two months ago for our restaurant. It has been a total disaster to say the least. The problems started almost immediately when they missed the installation date that we both agreed to. When they did finally install, their technician was an unprofessional buffoon. Upon arrival he disconnected our AV system and our back office system that was supposed to remain running until we could transfer over our gift cards. After unplugging everything, he then determined our wiring wasn’t sufficient for the new system. Mind you this is a few hours before we need to open for the day. Once he finally figured out the wiring was fine, he installed the system. 4 terminals and 8 handhelds along with several printers. Once the system was turned on, we noticed there were many missing items, buttons, categories, etc. all of which had been worked on and discussed in several zoom programming meetings. Now the fun starts. Prices are wrong, discounts are added instead of subtracted, gratuity can’t be added, printers malfunction, systems lose connectivity to the internet, handhelds don’t work, back up cell service fails, tickets won’t print to the kitchen, the list continues. The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being erased. As I sit here a month after system start up, problems still persist. All I can do is warn anyone thinking about purchasing this system regrets. We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems with the system. ----- ### "Review from Cary" — 4.0/5 > **Cary** | *31 December 2025* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Customer Service from \[sensitive content hidden\] and Sales Representative \[sensitive content hidden\]. Cellular backup works well on handhelds. > > **Cons**: Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld connectivity issues > > Overall I would say average except for Customer Service. It is great. Terminals don't hold cellular as well as handhelds. ----- ### "District Manager" — 5.0/5 > **Chris** | *19 September 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: SpotOn helps our restaurants run more efficiantly. \[sensitive content hidden\] is one of the most helpful person working at SpotOn. > > **Cons**: Sometimes it's hard to get customer service on the weekend. If our system goes down it is hard to get someone that knows how to fix the problem. ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.co.il/software/197473/spoton-restaurant?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/197473/spoton-restaurant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data