--- description: Get detailed information about MSP360 Connect usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP360 Connect Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [MSP360 Connect](/software/197163/msp360-connect) # MSP360 Connect Canonical: https://www.capterra.co.il/software/197163/msp360-connect Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/197163/msp360-connect?page=2) > MSP360 Connect provides secure remote desktop access to Windows and macOS computers for IT support, remote work, and collaboration. > > Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MSP360 Connect? MSPs, IT departments, help desks, small businesses, and remote workers accessing or supporting Windows and macOS computers. A free edition is available for personal use. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 45 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: MSP360 Connect is free for personal use, $89.99 a year per device on Pro, and from $1 per endpoint a month on Managed Connect for MSPs and IT teams. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - Diagnostic Tools - File Sharing Software - File Transfer - Mobile Access - Multiple Monitor Access - Real-Time Chat - Real-Time Monitoring - Remote Access/Control - Reporting/Analytics - Screen Recording Software - Screen Sharing Software - Session Recording - Troubleshooting - Unattended Access ## Integrations (1 total) - HaloPSA ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Desktop Software](https://www.capterra.co.il/directory/31955/remote-desktop/software) ## Related Categories - [Remote Desktop Software](https://www.capterra.co.il/directory/31955/remote-desktop/software) - [Remote Support Software](https://www.capterra.co.il/directory/30928/remote-support/software) ## Alternatives 1. [RemotePC](https://www.capterra.co.il/software/173304/remotepc) — 4.7/5 (583 reviews) 2. [ManageEngine Remote Access Plus](https://www.capterra.co.il/software/181353/manageengine-remote-access-plus) — 4.6/5 (65 reviews) 3. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11641 reviews) 4. [BeyondTrust Remote Support](https://www.capterra.co.il/software/86962/bomgar) — 4.6/5 (2011 reviews) 5. [ScreenConnect](https://www.capterra.co.il/software/147830/ScreenConnect) — 4.7/5 (1903 reviews) ## Reviews ### "Okay but unstable" — 2.0/5 > **Pauli** | *7 September 2026* | Individual & Family Services | Recommendation rating: 6.0/10 > > **Pros**: When it works, it works okay (free version). Video seems nice and sounds works good. Free version is enough if you don't need unattended access. > > **Cons**: Quite unstable, at least the free version. No unattended access in free version. Free version works only sometimes. > > I have tried also Teamviewer but it was too expensive. That is why I tried MSP that works somehow on my personal things but because I need unattended access, I need better version. ----- ### "Honest Review Of MSP360 Connect" — 5.0/5 > **Jance** | *23 August 2026* | Internet | Recommendation rating: 9.0/10 > > **Pros**: MSP360 Connect is a highly reliable and user-friendly remote desktop solution known for its fast, stable connection. It is an excellent choice for both casual and professional users due to its ease of setup and minimal learning curve. > > **Cons**: Installation on a Windows Computer can be challenging. Con would be the need to have a larger file transfer between computers. > > Overall, it is a highly competitive, cost-effective tool that balances simplicity for beginners with the advanced management capabilities required by IT professionals ----- ### "Needs better integration for end users when you are a MSP" — 4.0/5 > **Joshua** | *19 September 2026* | Computer & Network Security | Recommendation rating: 5.0/10 > > **Pros**: Encryption for unattended access and ease of use. Cost for pro is reasonable. Free is to restricted. > > **Cons**: Pro price is not available in the msp360 console and adding an administrator for a end user to just use connect is priced way to high. > > I am trying it out now to see if it is viable option rather then a hardware vpn and MS Remote Desktop. ----- ### "Good alternative for remote desktop connections" — 5.0/5 > **Robin** | *25 September 2026* | Industrial Automation | Recommendation rating: 9.0/10 > > **Pros**: Easy to setup. Reliable way to establish and work with remote connections. Good connection speed and very little issues. > > **Cons**: Occasional connection drop out, but very rare. There is no "client only" software version to install on machines that are remotely controlled. > > Happy with the performance and value of the software. It's a good alternative compared to the big competitors. ----- ### "Excellent Product" — 5.0/5 > **Ross** | *8 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Great product with brilliant value for the features it includes. > > **Cons**: Not really anything, I think it is just as good as other products at a higher price. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/197163/msp360-connect?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/197163/msp360-connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data