What Is Radar Healthcare?

Radar Healthcare supports organisations across health and social care to improve quality and compliance. With an in-depth understanding of your operational challenges and by working collaboratively across all areas of healthcare, our intuitive software simplifies the regulatory complexities you face giving you more time to focus on delivering service excellence.

Who Uses Radar Healthcare?

Designed for healthcare businesses, it is a quality management solution that helps monitor compliance, identify existing as well as potential non-conformances, take preventive action plans, and more.

Where can Radar Healthcare be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by Radar Healthcare
  • Founded in 2012
  • 24/7 (Live rep)

Countries available

United Kingdom

Languages

Not provided by vendor

About the vendor

  • by Radar Healthcare
  • Founded in 2012
  • 24/7 (Live rep)

Countries available

United Kingdom

Languages

Not provided by vendor

Radar Healthcare videos and images

Radar Healthcare video
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Radar Healthcare Software - 2 - thumbnail
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Free Trial

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Radar Healthcare Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking Software
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Change Management Software
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Visualization Software
  • Document Management Software
  • Document Storage
  • Forms Management
  • Incident Management Software
  • Inspection Management
  • Issue Management
  • Mobile Access
  • Monitoring
  • Offline Access
  • Policy Management Software
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Security Auditing
  • Status Tracking
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management Software

View full list of Audit

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Reports
  • Customizable Templates
  • Data Visualization Software
  • Document Management Software
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management Software
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Policy Management Software
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management Software
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Surveys & Feedback
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management Software

View full list of Compliance

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management Software
  • Corrective and Preventive Actions (CAPA)
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Visualization Software
  • Disaster Recovery
  • Document Management Software
  • Email Alerts
  • Event Logs
  • Forms Management
  • IT Incident Management
  • Incident Management Software
  • Incident Reporting
  • Inspection Management
  • Investigation Management Software
  • Issue Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • OSHA Compliance
  • On Call Scheduling
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Safety Incident Management
  • Single Sign On Software
  • Status Tracking
  • Task Management Software
  • Third Party Integrations
  • Training Management
  • Workflow Management Software

View full list of Incident Management

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Customizable Reports
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Disaster Recovery
  • Document Management Software
  • Document Storage
  • Exceptions Management
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management Software
  • Issue Management
  • KRI (Key Risk Indicator) Monitoring
  • Monitoring
  • Operational Risk Management
  • Performance Metrics
  • Policy Management Software
  • Predictive Analytics Software
  • Real Time Monitoring
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Safety Management Software
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On Software
  • Third Party Integrations
  • Training Management
  • Vendor Management Software
  • Version Control
  • Workflow Management Software

View full list of Integrated Risk Management

  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Change Management Software
  • Communications Management
  • Complaint Management Software
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization Software
  • Defect Tracking
  • Document Coding & Control
  • Document Management Software
  • Document Review
  • Document Storage
  • Equipment Management
  • Forms Management
  • ISO Standards Management
  • Incident Management Software
  • Inspection Management
  • Issue Management
  • Maintenance Management Software
  • Monitoring
  • Quality Assurance
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Risk Assessment
  • Risk Management Software
  • Role-Based Permissions
  • Supplier Management
  • Supplier Quality Control
  • Task Management Software
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management Software

View full list of Quality Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Business Process Control
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Visualization Software
  • Document Management Software
  • Document Storage
  • Exceptions Management
  • Forms Management
  • IT Risk Management
  • Incident Management Software
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Monitoring
  • Operational Risk Management
  • Policy Management Software
  • Predictive Analytics Software
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Reporting
  • Risk Scoring
  • Security Auditing
  • Task Management Software
  • Third Party Integrations
  • Training Management
  • Vendor Management Software
  • Version Control
  • Workflow Management Software

View full list of Risk Management

Radar Healthcare Alternatives

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Radar Healthcare Reviews

Read all 11 reviews

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.6
Features
4.6
Value for Money
4.7

Reviews by score

5
8
4
3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Helen P.
Head of Quality Improvement in UK
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

The implementation and use of Radar

5 2 months ago New

Comments: We chose Radar because we were given the impression that we would be supported well by the company and this has proven to be true

Pros:

Radar is user friendly. If however you run into difficulty with its use then there is always an easy way of finding out how to proceed that is all built into the system. Radar is helping us to see a real picture of risk across our organisation and we can then use this picture to build up a meaningful risk register (also embedded into the system). The analytics give you 'at a glance' information and the 'heat maps' are particularly informative.

Cons:

The issues that we have found in the early days have been more about the way that we set Radar up than the system itself. With help and support we have overcome early teething problems.

Radar Healthcare Response

2 months ago

Hi Helen, Thank you so much for your fantastic review! It's great to know that the inbuilt help and guidance is proving so useful for you and that Radar Healthcare is helping you set up a meaningful picture of risk in the organisation. We have "big things" planned for the analytics in 2022 so I look forward to your feedback on the upcoming new features. Mark Fewster Head of Product at Radar Healthcare

Joanne H.
Director of Nursing and Quality in UK
Medical Practice, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Software

5 last year

Comments: Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep in touch with our staff. Radar has pretty much been a life saver during the Pandemic - its portability has meant that when staff have had to work from home or different locations they can access it easily on any device.

Pros:

Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when and why a document of updated. Notices - these have really helped us manage the COVID updates and ensured that all staff have received the information they need to do their job safely. Event reporting - this has enabled us to make real quality improvements. the use of sub-categories helped us identify in depth issues and put in place workable solutions.

Cons:

Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter to receive a copy of the completed event so that they get the feedback and know action has been taken.

Radar Software Response

11 months ago

Great review Joanne, thank you. We're really proud we are supporting our customers during the pandemic. In terms of your Cons, your Customer success manager has hopefully been in touch already as we can deliver on both of those feature requests for you. Mark Fewster Head of Product at Radar Healthcare

Lydia B.
HR Manager in UK
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

An effective, user-friendly system!

4 2 months ago New

Pros:

The Workforce Compliance section of Radar is methodical and user-friendly. It keeps our managers organised and reduces the risk of missing important reviews such as probations and Supervisions. The way in which these meetings are logged is extremely simple - you don't have to be an IT genius to use Radar, which is very refreshing compared to systems used in the past!

Cons:

There has been one occasion where there was an error at Radar's end which threw out all of our due dates which we had kept up to date, they tried to resolve as much as they could, however we had to correct the DBS dates from our end as this could not be rectified, which was quite time consuming. That being said, this has only happened once in a year.

Radar Healthcare Response

2 months ago

Thank you so much for the review, Lydia! Thanks for saying that Radar Healthcare is effective and user friendly and helps you reduce risk! Sorry to hear about the issue you experienced earlier in the year, we have implemented a number of improvements to workforce compliance to ensure this issue isn't repeated.

Misha F.
Quality & Policy Manager in UK
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic software and amazing customer service

5 last year

Comments: Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless. Seriously. We have had queries - all the time - they answer them friendly, patiently and are really supportive. They have TONS of helpful information on their Help page - but we are bad in not using that as much as our customer service rep - as we very much like both of them! They do not constantly charge for more and more for general work and queries. They have also conducted workshops with their customers to find out better ways of doing things - and have actually listened to us and made improvements.

Pros:

We really like the ease of using Radar. We have used it in many ways, and are still finding new ways of using it. During this pandemic we were able to make 2 new Events within 24 hours that tracked both cases of Covid and testing of Covid for staff. We are able to know at any point in time, within 2 minutes of all stats - Covid and others. It is easy to change about. Very few things are not changeable. We are using this across the organisation and it is very effective. We are able to change forms ourselves to respond to business changes - easily.

Cons:

Introducing it. Nothing to do with Radar, but getting teams on board and getting it embedded was the hardest part. We had support from Radar at the time, and lots of meetings, but people change, and our training did not keep up internally - initially.

Radar Software Response

11 months ago

Thanks, Misha! Really kind of you to review us, we make a conscious effort every day to deliver great customer service so it's lovely to see what that means to our customers as described so well in your review. Mark Fewster Head of Product at Radar Healthcare

Simon S.
Head of Care Standards in UK
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Development to Use

4 11 months ago

Comments: Very positive, a close working partnership and we are looking forward to using the system with greater effect going forward.

Pros:

It has been a highlight and foundation stone of our success in making our service compliant and transparent for internal and external stakeholders and sector regulator. From the very start we have worked extremely closely with Radar Healthcare is designing a compliance system that is a perfect fit for our business, instead of having to make all our users bend to the system. The fact that you can have this level and control and functionality is extremely important to us as we grow and expand, as we have been able to further develop and adjust so the fit remains perfect.

Cons:

There are very few cons for us and the way we use the system. If anything it would be good to have more functional control on how the system is displayed for each user. I am aware that this is available with higher cost licences but I feel that this would attract more involvement and buy in from users. I would also really like a way of setting some of the filters and have the system remember the choices in areas other than the analytics.

Radar Software Response

11 months ago

Thank you so much for the review, Simon! We enjoy working with you and are happy that Radar Healthcare is helping to underpin ERS Medical's growth! We hope to get you to 5 stars with all the improvements that we're continually making :) Mark Fewster Head of Product at Radar Healthcare