What Is Wingmate?

Wingmate engages your field staff, on the go, to generate new sales, improve service & communicate in real-time. Our solution is comprised of a Mobile App for your staff on the move to capture/report intel and send it back to your team at the office. Our Simple CRM - management dashboard (Web-based CRM) enables two-way communication & tracking between both your sales staff and team in the field.

Who Uses Wingmate?

Field Service Companies, Enterprise, Small Business, Medium Business, and Government

Where can Wingmate be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Wingmate
  • Founded in 2018
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

About the vendor

  • Wingmate
  • Founded in 2018
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Wingmate videos and images

Wingmate Software - Simple CRM Dashboard for your sales team
Wingmate Software - Field staff on the move can report leads & service issues
Wingmate Software - Field Service Management Software - Reporting App
Wingmate Software - Field Service Staff can now report leads instantly
Wingmate Software - Have all your leads organized in our Field Service Management Software
View 6 more
Wingmate video
Wingmate Software - Simple CRM Dashboard for your sales team
Wingmate Software - Field staff on the move can report leads & service issues
Wingmate Software - Field Service Management Software - Reporting App
Wingmate Software - Field Service Staff can now report leads instantly
Wingmate Software - Have all your leads organized in our Field Service Management Software

Compare Wingmate with similar products

Wingmate

N/A
Free Version
Free Trial
US$20.00/month
Free Version
Free Trial
US$20.00/month
Free Version
Free Trial

Features of Wingmate

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management Software
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Email Management Software
  • GPS
  • Interaction Tracking
  • Inventory Management Software
  • Job Management
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • Location Tracking
  • Mobile Access
  • Online Forms
  • Opportunity Management
  • Payment Collection in the Field
  • Performance Metrics
  • Pipeline Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Service History
  • Social Media Integration
  • Task Management Software
  • Territory Management
  • Third Party Integrations
  • Web-based Deployment
  • Work Order Management
  • Workflow Management Software

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Reviews of Wingmate

Average score

Overall
4.6 (80)
Ease of Use
4.7 (80)
Customer Service
4.7 (80)
Features
4.3 (80)
Value for Money
4.5 (80)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
36%
3
4%
Josh H.
Josh H.
Area Sales Director in US
Verified LinkedIn User
Environmental Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great tool to align sales and front-line employees

5.0 3 years ago

Pros:

Ease of use, intuitive, and a great team supporting the product.

Cons:

During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.

Wingmate Response

3 years ago

Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!

Verified Reviewer
President in Canada
Verified LinkedIn User
Business Supplies & Equipment, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Improve Sales!

5.0 3 years ago

Comments: We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.

Pros:

- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads

Cons:

The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.

Wingmate Response

3 years ago

Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!

Scott S.
Marketing Specialist in Canada
Telecommunications, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Wingmate

3.0 3 years ago

Pros:

Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.

Cons:

The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.

Wingmate Response

3 years ago

Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!

Brian J.
Sales Manager in US
Textiles, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best CRM/Lead Generation program in the market

5.0 11 months ago

Comments: A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM [SENSITIVE CONTENT]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people [SENSITIVE CONTENT] are also very easy to get a hold of and extremely responsive and helpful.

Pros:

Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better.

Cons:

I wasn't available or I didn't start using it sooner!

Verified Reviewer
Operations Manager in Canada
Verified LinkedIn User
Information Services, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Wingmate Can Be A Valuable Asset

4.0 11 months ago

Comments: So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.

Pros:

The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.

Cons:

When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.