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What Is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Who Uses Jira?

All teams

Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface

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Reviews of Jira

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Surajit
Surajit
Senior System Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Tool for Any Project Management

5.0 2 years ago

Comments: It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I love its natural point of interaction, I likewise love its great notice framework, the hunt is awesome and proficient, and it is extremely simple to share records, the method for producing Reporting is astounding, it's ideal for saving time, the organization works on a ton, I like that it is so natural to append pictures while making a document, it incorporates with Hip Chat and Slack, it's outwardly satisfying and permits me to follow without question, everything.

Pros:

I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal.

Cons:

As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it.

Vanessa
Principle in Canada
Program Development, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

best tool for complex multi-project work

5.0 3 weeks ago New

Comments: Very positive, helps teams manage their work in flexible and adaptable ways. Vastly improves communication as well.

Pros:

Being able to filter and view tasks across boards is a very powerful aspect of Jira. In addition to that the custom dashboards are wonderful.

Cons:

It can be a bit difficult user experience to perform some tasks, however with perseverance you can do a lot with this tool.

Ovidiu
Manager in Romania
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A lot of features, a lot of issues

3.0 2 weeks ago New

Pros:

It is an all-in-one package, it has plenty of features, but it has issues also

Cons:

tasks will not update some time, you need to change some things only in a certain way, if you change it from another view you will receive different results or some options will not be present

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Jira Review

4.0 4 months ago

Comments: It has helped us to align as a team and maintain ownership over our tasks. It has also enabled us to prioritise better and split or share tasks if required.

Pros:

Jira helps all teams in the company to align for the size of company we are. The business team can see what happens in tech/product and the tech/product can see what’s going on in the business team. Visibility is key to provide feedback on both ends.

Cons:

It has to be set up by an admin, it’s less flexible for the team to take ownership over.

Nestor
Senior Developer Consultant in Chile
Computer Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great Tool

4.0 last month New

Pros:

I like the Jira App however, sometimes I have some issues while trying to move the cards, that is due to session expiration. the Mac App works very well until I update my computer software, from there I can't open the app but I'm still receiving notifications

Cons:

Mac App does not open, it crash but I still receive notifications from the app